Forum Replies Created

Viewing 30 posts - 21,511 through 21,540 (of 30,391 total)
1 2 3 … 717 718 719 … 1,012 1,013 1,014
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:24

    Hello,

    WooCommerce > Settings > Account & Privacy.

    Regards

    #215723 Copied In reply to: Where can i find these text? (again)
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:22

    Hello,

    Edit the page and disable Lazy loading for the products element http://prntscr.com/o31c7k

    Regards

    #215722 Copied In reply to: Problem displaying wordpress after updating plugins of the xstore theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:19

    Hello,

    Firstly create WishList page if it’s not created yet using following shortcode [yith_wcwl_wishlist]

    After that go to YITH > Wishlist and choose the newly created page as the wishlist page.

    Regards

    #215721 Copied In reply to: wishlist problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:17

    Hello,

    Go to Theme Options > Shop elements > Quick view > Product images > choose single. If it does not help then provide temporary Dashboard access to your site.

    Regards

    #215720 Copied In reply to: Quick view size problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:07

    Hello,

    This notice is related to bundled plugin Subscriptio and plugin author has not released the update to fix the notice. Tell me if you plan to use subscriptions on your site? Then we’ll contact plugin author again with request to fix the notice but if you don’t plan to use subscriptions then just disable Subscriptio plugin and notice will disappear.

    Regards

    #215719 Copied In reply to: Eror again .
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:02

    Hello,

    Ok. We are glad to hear that you found the solution.

    Regards

    #215718 Copied In reply to: theme plugin not accessible and some font-size are too smaller
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 19:01

    Hello,

    Do you get this message on the frontend or backend?
    Provide correct Dashboard and FTP access to your site in Private Content area to check the problem in more details.

    Regards

    #215717 Copied In reply to: Installation Process
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 17, 2019 at 18:57

    Hello,

    1) Go to Appearance > Widgets > Add link to your own image http://prntscr.com/o30usr
    2), 3) Because you did not enable the custom grid for the slider http://prntscr.com/o30wr6
    4) Check the previous item and also follow the Revolution Slider docs https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    5) Provide us with temporary FTP access to your site to be able to install the cache plugin and make your site more mobile friendly.

    Regards

    #215716 Copied In reply to: Google having problem crawling the mobile version of the theme
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 13:45

    Hello,

    Go to Theme Options > Header > Header Layout:
    Cart widget position > Disabled
    Sign In link position > Disabled
    Wishlist icon position > Disabled

    Regards

    #215639 Copied In reply to: shop
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 13:37

    Hello,

    Yes, probably https://stackoverflow.com/questions/53279162/my-html-page-has-errorutils-caught-an-error-extried-to-listen-to-element but our theme does not include FB code.
    Maybe you use some third-party plugins. Anyway, that message should not affect any options.

    Regards

    #215638 Copied In reply to: Woocommerce update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 12:03

    Hello,

    Yes, you can check the video I provided and from another PC.

    Regards

    #215635 Copied In reply to: Woocommerce update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 12:02

    You are welcome!

    Regards

    #215634 Copied In reply to: After the woopree theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:49

    Hello,

    Sorry, but you did not mention what pages do you want to import and can’t find.
    If you want to import such pages as FAQ, Team members etc just go to XStore > Import demos > Additional pages > Choose the page you want to import from the list http://prntscr.com/o1ra41

    What problem do you have with this?

    Regards

    #215626 Copied In reply to: menu without pages
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:44

    Hello,

    All the emails that your customers get you can manage from WooCommerce > Settings > Emails. Our theme does not have any additional options.

    Regards

    #215625 Copied In reply to: Account
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:41

    Hello,

    I have removed the float for the sidebar.

    Regards

    #215624 Copied In reply to: Theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:38

    Hello,

    Sorry but maybe it’s you local browser problem. I don’t see any error message https://gyazo.com/72bc3f8dda5b145fa81012134673033d
    1) Try to enable the default WP theme and check if you still have the error
    2) Provide me screenshot or video when this error appears.

    Regards

    #215623 Copied In reply to: Woocommerce update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:36

    Hello,

    To get link there you can create the custom Registration page https://www.8theme.com/demo/docs/royal/#4_registration_page

    Regards

    #215622 Copied In reply to: User Membership WP Registration Issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 10:16

    Hello,

    1) http://prntscr.com/o1qs9h
    2) Because in the next theme update we’ll improve the element and plan to add the option to choose the order. So, there is no need to make changes in child theme in next theme update will include the fix of this bug.

    Regards

    #215621 Copied In reply to: After the woopree theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 09:12

    Hello,

    1) Registration that you mentioned is the registration that comes from WooCommerce plugin. To disable it go to WooCommerce > Settings > Accounts tab > disable registration on My Account page.

    2) Try to search on WordPress forums. We did not work with such plugins, so don’t have any recommendations.

    Regards

    #215610 Copied In reply to: User Membership WP Registration Issue
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 08:57

    Hello,

    Check now. Changes were made in woopress/framework/shortcodes.php. It will be fixed in next theme update.

    Regards

    #215608 Copied In reply to: After the woopree theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 14, 2019 at 08:45

    Hello,

    I’m using the Android mobile phone. Did you face the problem and can provide me with the screenshot or you only get the report from your clients and did not see it by yourself?

    Regards

    #215606 Copied In reply to: Cart not working in mobile view
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 17:32

    Hello,

    I was redirected to Paypal without any strange messages.

    Regards

    #215585 Copied In reply to: Cart not working in mobile view
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 17:24

    Hello,

    We have added the custom height for the banners http://prntscr.com/o1gcsm
    Also, I made these banners like slider for mobile, if you don’t like it you can move the banners out of the carousel element.

    Regards

    #215584 Copied In reply to: Problem with mobile
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 17:11

    Hello,

    You are welcome!

    Regards

    #215582 Copied In reply to: blog post format
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 17:10

    Hello,

    It’s because of your huge paddings https://gyazo.com/75de55dd70a14619c523dc44fffe202f
    Instead of using 200px padding change the row layout to columns layout 1/4+1/2+1/4 http://prntscr.com/o1g690 and place the hoverboxes without paddings to the central column.

    Regards

    #215580 Copied In reply to: hoverbox doesnt work in mobile version
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 16:34

    Hello,

    Add the following code to page custom CSS http://prntscr.com/o1fope

    @media only screen and (min-width:480px) {
    .et-blog .content-timeline.post-grid .post-data {
        width: 50%;
    }

    .et-blog .content-timeline.post-grid .wp-picture {
        width: 50%;
        float: right;
    }
}

    Regards

    #215576 Copied In reply to: blog post format
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 16:27

    Hello,

    1) Problem was caused by some custom code in the child theme style.css. Check now.
    2) That code in our file is out of date. We’ll remove it in next theme update. So I have already removed it for you. Check now.

    Regards

    #215575 Copied In reply to: Theme update
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 16:08

    Hello,

    Could you provide screeshot for better understanding? I don’t face any message https://gyazo.com/fb5a2eaa69c39098f5504ae7c7a3f295

    Regards

    #215572 Copied In reply to: Cart not working in mobile view
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 16:00

    Hello,

    WPBakery page builder does not enable necessary scripts if you use the shop page content because Shop page is the special WooCommerce page.
    I would recommend you to use Static Block option and then Static Block shortcode to display it at the shop page (Theme Options > Shop > Shop page layout) http://prntscr.com/o1f6nu

    Regards

    #215570 Copied In reply to: About Product page header problem
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    June 13, 2019 at 15:29

    Hello,

    Replace the previous code by the following

    @media only screen and (max-width:560px){
    .my_account_orders td {
        font-size: .77rem;
    }

    .my_account_orders td .button {
        font-size: .77rem;
        padding: 0;
        height: auto;
        border: none;
        background:transparent;
    }
    .my_account_orders td .button:hover{
        color:#c62929;
        text-decoration: underline;  
    }
}

    Regards

    #215567 Copied In reply to: Help, Is there any way to leave this part of the page for mobile
  • 1 2 3 … 717 718 719 … 1,012 1,013 1,014
    Viewing 21,540 results - 21,511 through 21,540 (of 30,391 total)
Viewing 30 posts - 21,511 through 21,540 (of 30,391 total)
1 2 3 … 717 718 719 … 1,012 1,013 1,014

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