Hello,
We have checked your site and don’t see described issue http://prntscr.com/o1em98
Have you sorted out?
Regards
Hello,
We have checked your site and don’t see described issue http://prntscr.com/o1em98
Have you sorted out?
Regards
Hello,
I don’t think that you need to exclude the product pages from caching but try to turn on/off WP Rocket options one by one to find out which one could be the reason of the problem. Or provide us with FTP access and we’ll do it for you.
Regards
Hello,
Do you use the Product Categories WPBakery element on that page?
Provide FTP access to your site to fix this issue.
Regards
You are welcome!
Regards
Hello,
1) Use theme options to change the colors of the buttons http://prntscr.com/o1e19f
2) Removed the code for the inputs border.
Regards
Hello,
That text came from SEO plugin settings http://prntscr.com/o1dw59 not from our theme translation files.
Regards
Hello,
There is no special option but you can do this by adding the following code to child theme style.css
.footer .widget-title {
border-color: rgba(214, 237, 202, 0.71);
}
.footer .recent-posts-widget .post-date, .footer .recent-posts-widget .post-comments:before {
color: rgba(214, 237, 202, 0.71);
}
Regards
Hello,
I have added the keys and saved settings and don’t see the problem with the site.
Could you, please, clear the CDN cache and also tell me did you create reCaptcha v2 or v3? Because or theme support v2 only and won’t work with the v3 keys.
Regards
Hello,
We use Chrome. Maybe it just was the browser cache for you?
Of course, you can use different image or custom CSS if the default option is not suitable for you.
Regards
Hello,
1) This information was mentioned in the theme description http://prntscr.com/o1d0a0 and also Warnings in Dashboard http://prntscr.com/o1d1lq
2) Don’t see any issue in Chrome https://gyazo.com/1c2d00dd81781cbb581961d1c87c361f To share the screenshot you can use “Lightshot screenshot” tool.
3) Why do you think that Redux http://prntscr.com/o1d3lr is not compatible with your WP version? Did you get any PHP errors?
I don’t see any from mentioned issues, so I don’t think that you need to restore the backup.
Regards
Hello,
Yes, FTP is correct this time. But seems Instagram blocks the widgets that don’t use the API system. We’ll improve our Instagram element in one of the next updates.
Could you try the third-party widget to display the Instagram feeds and add your account http://prntscr.com/o1cuot ?
Regards
Hello,
I don’t see this error on your site, only missing smile fonts error http://prntscr.com/o1bwoy
Have you sorted out?
Regards
Hello,
Provide Dashboard access to your site. We’ll check why that text is not translated.
Regards
Hello,
It’s not possible to change the structure of the table using CSS styles and to show the button below the information. If you want to change the structure of the table for mobile and tablet devices it’s possible only by additional PHP customization. Submit a request here
to get help with this.
We can help you only with minor CSS customization and decrease font-size a little bit, it’s still visible but allows you to avoid 2 lines for that button
@media only screen and (max-width:560px){
.my_account_orders td {
font-size: .77rem;
}
.my_account_orders td .button {
font-size: .77rem;
padding: 0;
height: auto;
border: none;
background:transparent;
}
}
Regards
Hello,
Provide us link to the page where the problem persists and temporary Dashboard access to check and help you. If you have any limits for access from other countries temporarily disable it to allow us to visit the site.
Regards
Hello,
It was because you did not install the required plugins – Legenda Core, Redux, CMB2 plugins.
I have installed them and don’t see any problem with counters or last posts or something https://gyazo.com/a94b781286722dfdf343fa92ee90df98
Would you be so kind as to check your site and let me know what things are wrong after update, provide links to pages and screenshots. We’ll fix them ASAP.
Regards
Hello,
You can decrease the font-size of the table to show all the information, for example
@media only screen and (max-width: 560px){
table.woocommerce-orders-table thead th {
font-size: 0.8rem;
}
.my_account_orders td, .my_account_orders .view {
font-size: 0.7rem;
}
}
Hello,
It does not matter, both ways are appropriate. Choose the way that you like more.
Regards
Hello,
Are you working on your site now? We saw that you updated the theme but did not install required plugins but once we install them they disappear.
Regards
Hello,
Sorry, seems Rose misunderstood you.
You reported that PrettyPhoto lightbox does not work. You got the answer that problem is caused by js error of the third-party plugin – Business Template Blocks for WPBakery Page Builder. That js error breaks the other scripts including PrettyPhoto and it’s not related to our theme because it does not work even with default theme https://gyazo.com/360c2b45bb60eabd6340985216c60af5
To solve the problem you need to contact plugin support and ask them to fix js errors or disable the plugin and then lightbox option also will work ok.
If you don’t want to use lightbox then disable on-click action for the image http://prntscr.com/o0xzk1 but it does not fix the js error and you will have problems with other scripts till fix the main js error caused by third-party plugin. Got it?
Regards
Hello,
1) Done.
2) How do you you want to customize the styles of the Add to cart button?
Regards
Hello,
Add the following custom CSS
.quick-view-popup .product-images .label-product .out-stock, .single-product .product-images .label-product .out-stock {
display: block;
margin-top: -44px;
}
Regards
Hello,
Have you created Wishlist page and chosen it in plugin settings https://www.8theme.com/demo/docs/royal/#0_wishlist ?
Regards
Hello,
We don’t see any problem with the custom code, it works https://gyazo.com/043f35a019ac6c72f6322de9a3c314e0
Try to clear browser cache if you use Chrome.
Regards
Hello,
Are you talking about the text itself(Theme Options > Header > Header layout > Mini cart banner content ) or about currency font-family?
Regards
Hello,
It’s possible to implement in 2 ways:
– Additional customization request
– Look for additional plugins for these purposes. For example https://wordpress.org/plugins/wp-force-login/ or similar
Regards
Hello,
Before we replied you back everything was ok, only captcha keys were missing. Logo and menu were ok.
Now we don’t see any site following your link. Have you completely removed the store?
What should we check if you removed the whole site?
Regards
Hello,
Provide link to page with this element and temporary Dashboard and FTP access to your site to check the problem in more details because we don’ have this issue on our test installations.
Regards
Hello,
You don’t need any advanced CSS, HTML skills to edit content using the Backend editor. Just edit block content and use/edit elements and element settings, for example https://gyazo.com/4184e5109e1e48b614df5ebb3d6bee34
What blocks can’t you edit? Tell me the titles of these blocks and information that you don’t know how to edit? Provide screenshots for better understanding and we’ll guide you step by step.
Regards
Hello,
We did not update theme or WP on your site during last days. If anybody from your admin users did that then it could be the reason of the message.
Anyway, it would be better to address these questions to your server admin. We are theme developers and working on theme improvements and fixing of the theme bugs, we don’t monitor the individual WP sites of the clients.
Regards