2) Edit /css/style.css file, find and remove .cart-box.popup{display: none!important;}
Regards
Olga Barlow
Participant
July 3, 2019 at 11:19
Hello,
Problem was caused by xstore-child/framework/theme-functions.php file. We have renamed the folder and there is no error anymore. Don’t copy the whole theme-functions.php file from parent theme to child theme. Copy just function that you want to overwrite and place the function to xstore-child/ functions.php
Regards
Olga Barlow
Participant
July 3, 2019 at 09:44
Hello,
Fixed. Check, please.
Regards
Olga Barlow
Participant
July 2, 2019 at 09:26
Hello,
Thank you. We have passed the issue to our developers. I’ll inform you once they fix the issue. Don’t change the credentials before this.
Provide screenshots of the problems without your code or if that possible link to page where we’ll be able to check the issue. We need to take a look the problem and make sure that the solution is correct before adding any code to our theme.
Regards
Olga Barlow
Participant
July 2, 2019 at 09:02
Hello,
Go to WP Dashboard > Updates > press Check Again button http://prntscr.com/o9etkt
If it does not help, provide temporary Dashboard and FTP access to your site.
Regards
Olga Barlow
Participant
July 2, 2019 at 09:00
Hello,
Do you use child theme? Did you do any changes in template files? Could you provide temporary Dashboard and FTP access to your site to check problem in more details and help you?
Regards
Olga Barlow
Participant
July 2, 2019 at 08:57
Hello,
Try to add that code to child theme style.css
.mobile-menu-wrapper .menu > li > a {
color: #fff !important;
}
Clear the plugin cache after that and check.
Also, could you, please, inspect the element using Chrome inspector tool and check if you have the following styles for the mobile menu links http://prntscr.com/o9eq6e Would be great if you could provide a screenshot or video with styles that you have for that element while inspecting the menu.
Regards
Olga Barlow
Participant
July 1, 2019 at 18:05
Hello,
The one difference that I see at this page https://www.nobilebomboniere.it/ is header overlap option. Go to Pages > Edit the front page > scroll down to 8theme Options > Header overlap > disable option > Update page.
Regards
Olga Barlow
Participant
July 1, 2019 at 16:18
Hello,
Problem was caused by Autoptimize plugin. Probably one of the third-party plugins that you use does not support either CSS or JS minification. Try another caching plugin or disable third-party plugins one by one to find out which one ( or a few maybe) does not support Autoptimize plugin and exclude that plugin from caching and minification.
Regards
Olga Barlow
Participant
July 1, 2019 at 16:09
Hello,
Go to Theme Options > Product Page layout > Show product categories > Off.
Regards
Olga Barlow
Participant
July 1, 2019 at 16:07
Hello,
Problem is caused by js error http://prntscr.com/o93ny8 or the Melhor Envio v2 plugin. Contact plugin author and ask to fix the js error.
Regards
Olga Barlow
Participant
July 1, 2019 at 16:02
Hello,
Try this one
function total_portofolio() {
$total = wp_count_posts('etheme_portfolio')->publish;
return $total;
}
add_shortcode('allmedia','total_portofolio');
Regards
Olga Barlow
Participant
July 1, 2019 at 15:19
Hello,
Sorry, but we found that FTP access is to a different site than Dashboard access. We can see the different list of themes http://prntscr.com/o92upt
Could you, please, provide FTP access to the same site that you provided Dashboard access?
Regards
Olga Barlow
Participant
July 1, 2019 at 12:52
Hello,
Provide temporary Dashboard and FTP access to your site to check the problem in more details, please.
Regards
Olga Barlow
Participant
July 1, 2019 at 12:45
Hello,
Sorry but there is no add to cart button there, only message http://prntscr.com/o9078f
Add the following code to custom CSS to show it
Do you have the problem with the menu for all the pages or maybe just for 1 specific page? Provide link to that page.
Regards
Olga Barlow
Participant
July 1, 2019 at 11:40
Hello,
Do you use this template in combination with some CMS?
Regards
Olga Barlow
Participant
July 1, 2019 at 10:59
Hello,
No, unfortunately, there is no such option by default. Image size depends on WooCommerce settings (Appearance > Customize > WooCommerce > Product Images) and you can apply image size only for all the products on grid/list.
I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.
Regards
Olga Barlow
Participant
July 1, 2019 at 10:54
Hello,
This is the default content if the widgets area is empty. Either edit the page and choose Without sidebar in 8theme page Options > Sidebar position. Or go to Appearance > Widgets > add the empty text widget to Main widget area if you want to keep sidebar but just clear that area.
Regards
Olga Barlow
Participant
July 1, 2019 at 10:51
Hello,
Provide also Temporary Dashboard access, please.
Regards
Olga Barlow
Participant
July 1, 2019 at 10:50
Hello,
Try to install and change the default WP login page using WPS Hide Login plugin. I suppose that problem could be related to default WP registration, not with the custom one. Changes of the default login page helped for a few users to prevent spam registrations. Let me know if it helps to you.
Regards
Olga Barlow
Participant
July 1, 2019 at 10:28
P.S. Also if you use any other cache in addition to CDN disable it because we can’t even switch between default and Legenda theme because of the cache.
Regards
Olga Barlow
Participant
July 1, 2019 at 10:00
Hello,
Provide FTP access to your site to check the problem in more details and enable dev mode in Cloudflare setting to prevent caching till we fix the issue.
