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Topic: Dublicate product - by Tasos Ballas

Tasos Ballas

Participant

July 2, 2019 4:46 pm

if i search one product i see this resault http://prntscr.com/o9m5gb why?
Theme version: 5.4

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Tasos Ballas

Participant

July 2, 2019 6:26 pm

http://prntscr.com/o9niig

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Tasos Ballas

Participant

July 2, 2019 6:34 pm

http://prntscr.com/o9nmbb

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Rose Tyler

Support staff

July 3, 2019 8:08 am

Hello,

Try to disable all the third-party plugins, that do not come bundled with our theme.
Let us know the result.
Also, provide temporary wp-admin and FTP access.

Regards

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Tasos Ballas

Participant

July 3, 2019 1:46 pm

ftp
wp

Content is visible for topic creator and
support staff only.

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Tasos Ballas

Participant

July 3, 2019 1:46 pm

https://ballsai.com.gr/

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Tasos Ballas

Participant

July 3, 2019 1:56 pm

ftp

Content is visible for topic creator and
support staff only.

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Tasos Ballas

Participant

July 3, 2019 2:00 pm

host name

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

July 3, 2019 4:18 pm

Hello,

Do you need search by SKU?

Regards

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Tasos Ballas

Participant

July 3, 2019 5:01 pm

no

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Olga Barlow

Support staff

July 3, 2019 5:25 pm

Hello,

Then keep this option disabled https://prnt.sc/oa4mg2
If the search by SKU is enabled you get the every separate product variation on the grid because it has different SKU and SKU includes the keyword.
Check the search now.

Regards

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Tasos Ballas

Participant

July 3, 2019 7:25 pm

http://prntscr.com/oa6ay1 how to fix this ? can you help me ?

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Olga Barlow

Support staff

July 4, 2019 9:22 am

Hello,

If you check the queries list you’ll find that almost all the queries are related to WooCommerce and other plugins. Few queries related to our theme can’t be reduced because it’s needed to show products.

Regards

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