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Visual Composer Products element not working

This topic has 14 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

richnation

Participant

June 30, 2019 at 22:34

I noticed after the update that the visual composer Products (eight theme) element is n’t displaying products anymore. I want all of my products to show from all categories. Maybe I’m just not filling out the options correctly?

url: https://libertytitans.com/american-shirts/

I couldn’t find a spot to upload some screenshots so I gave you guys a temp login.

Thanks

Please, contact administrator
for this information.

#216451 Copied Theme version: 4.0 WooCommerce version: 3.6.4

13 Answers

Olga Barlow

Support staff

July 1, 2019 at 10:00

Hello,

Provide FTP access to your site to check the problem in more details and enable dev mode in Cloudflare setting to prevent caching till we fix the issue.

Regards

#216454 Copied

Olga Barlow

Support staff

July 1, 2019 at 10:28

P.S. Also if you use any other cache in addition to CDN disable it because we can’t even switch between default and Legenda theme because of the cache.

Regards

#216455 Copied

richnation

Participant

July 2, 2019 at 01:50

Give it a try now, I had some litespeed stuff in the htaccess file and somehow the developers mode on cloudflare got turned back on, both are good now.

#216493 Copied

richnation

Participant

July 2, 2019 at 02:02

Oops, looks like my reply with the login info didn’t go through, here it is.

Please contact administrator
for this information.

#216494 Copied

Olga Barlow

Support staff

July 2, 2019 at 09:26

Hello,

Thank you. We have passed the issue to our developers. I’ll inform you once they fix the issue. Don’t change the credentials before this.

Regards

#216501 Copied

Olga Barlow

Support staff

July 3, 2019 at 09:44

Hello,

Fixed. Check, please.

Regards

#216534 Copied

richnation

Participant

July 3, 2019 at 18:33

Yes, it shows now, thank you very much. What was the issue?

There is this warning that shows up on my backend now:

Notice: wpdb::prepare was called incorrectly. The query argument of wpdb::prepare() must have a placeholder. Please see Debugging in WordPress for more information. (This message was added in version 3.9.0.) in /home/libertytitans/public_html/wp-includes/functions.php on line 4773

Notice: wpdb::prepare was called incorrectly. The query does not contain the correct number of placeholders (0) for the number of arguments passed (1). Please see Debugging in WordPress for more information. (This message was added in version 4.8.3.) in /home/libertytitans/public_html/wp-includes/functions.php on line 4773

#216559 Copied

Olga Barlow

Support staff

July 4, 2019 at 09:02

Hello,

1) We made some improvements of theme code. Fix will be included in next theme update.
2) The notice comes from Social Login plugin. Contact plugin author to solve the problem.

Regards

#216579 Copied

richnation

Participant

July 5, 2019 at 18:39

Got it, thanks again

#216662 Copied

richnation

Participant

July 5, 2019 at 18:39

Do you guys have a place of value where I can leave you a review? I’ve been using this theme for some time and you guys have always helped out right away and to satisfaction.

#216663 Copied

Rose Tyler

Support staff

July 6, 2019 at 08:23

Hello,

We would be happy if you share your experience of using our theme and the support quality you received. You can rate our product and leave a review on Themeforest http://prntscr.com/hg8ibd https://themeforest.net/downloads
Thanks in advance. Have a nice day 🙂

Regards

#216672 Copied

richnation

Participant

July 7, 2019 at 02:44

Done

#216701 Copied

Rose Tyler

Support staff

July 7, 2019 at 09:50

Thank you very much for your kind words!
Have a nice day 🙂

Regards

#216710 Copied
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Visual Composer Products element not working

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