Hello,

1) Add the custom class for the row where you want to add the shadow and then use this class to apply custom styles, .vc_custom_1564737984768 is randomly generated class of the WPBakery that will be changed once you re-save the row, don’t use it to apply changes.
If you still can’t implement this provide Dashboard access, we’ll check.

2) I don’t see custom loader on your site to find the reason of the problem.

Regards

Regards

Hello,

Provide Dashboard access to check the slider settings. Can’t detect the problem without it.

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Hello,

Go to Theme Options > Styling > Container bg color > change it to transparent http://prntscr.com/ooknty

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Hello,

You can use Categories and button elements http://prntscr.com/ookho7 and then add custom classes for them to style according to our default layout because the default WPBakery element does not have the option to choose our design for the categories and button.
You changed the Dashboard access, so I can’t create an example of the custom styles.

Regards

Hello,

Where don’t you see the login button? Could you provide screenshot for better understanding?

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Hello,

Looks some fatal error appeared on your site. Provide FTP access to your site to enabled WP debug and check what’s happened.

Regards

Hello,

Link that you provided is link to cPanel it’s not the FTP host.
Also, the username is also strange and it works neither for the cPanel nor FTP if we use the domain as the hostname.
We were able to make changes in files using Dashboard but don’t see changes because you are using CDN cache and cache plugin. Please, clear plugin cache and Cloudflare CDN cache and check the home page again. Let me know if tabs wors ok after that.

Regards

Hello,

We found malware code in your child theme functions.php http://prntscr.com/oofx78
Please, contact your hosting provider ask to scan your WP installation and remove the virus. Contact us after that to proceed with theme update.

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Hello,

Go to Theme Options > Breadcrumbs > disable Special breadcrumbs for the Cart/Checkout pages.

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Hello,

I have tried to share product and it displays product image and product title + site title http://prntscr.com/onjpk9 Everything is according to your SEO plugin settings http://prntscr.com/onjro9

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Hello,

Lato (new font) and Roboto (default body font that you use) are very similar https://gyazo.com/66f01c6e99cf7e682158a4801fc55c99
We don’t see the problem while checking your site.

Regards

Hello,

You are using All in One SEO Pack Plugin, so the option “Disable default Open Graph meta tags” should be ON (Theme Options > General http://prntscr.com/oniuau ) In other case og:description tag takes page excerpt that includes modified by text. Try now.

Regards

Hello,

Disable WPML WooCommerce plugin and contact plugin support to fix the issue.

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Hello,

xstore/framework/custom-metaboxes.php, etheme_base_metaboxes function, add the product to the array http://prntscr.com/onhywt
Do all the changes in the child theme to avoid losing them after the next update.

Regards

Hello,

1) Fixed. Changes were made in functions.php of child theme.
2) We found incorrect quotes https://prnt.sc/ondhe0 Also you can disable unnecessary formats by changing width/height to 0 http://prntscr.com/ondqmk
3) Because WooCommerce removed option to adjust gallery image size and left only single product and thumbnail size http://prntscr.com/ondrka
By default gallery image is 100×100 and cropped without the option to change the size, so we decided to use shop catalog size.
You can use the following code to limit thumbnails height

.thumbnails-list .attachment-shop_catalog {
    max-height: 120px;
    width: auto;
}

Regards