Hello,

xstore/framework/custom-metaboxes.php, etheme_base_metaboxes function, add the product to the array http://prntscr.com/onhywt
Do all the changes in the child theme to avoid losing them after the next update.

Regards

Hello,

1) Fixed. Changes were made in functions.php of child theme.
2) We found incorrect quotes https://prnt.sc/ondhe0 Also you can disable unnecessary formats by changing width/height to 0 http://prntscr.com/ondqmk
3) Because WooCommerce removed option to adjust gallery image size and left only single product and thumbnail size http://prntscr.com/ondrka
By default gallery image is 100×100 and cropped without the option to change the size, so we decided to use shop catalog size.
You can use the following code to limit thumbnails height

.thumbnails-list .attachment-shop_catalog {
    max-height: 120px;
    width: auto;
}

Regards

Hello,

No, don’t have an idea, it’s the first time I see such folders, look like a random creation. Contact your hosting provider or server admin to get more details. We theme support and have a deal only with theme files.

Regards

Hello,

It depends on the number of items in your content. I would recommend you to create mega menu mockup first, with real menu items that you would like to have there. After that just create menu according to your mockup with the necessary number of menu items, font-size, and space between them.

Regards

Hello,

Sorry, can’t login to your Dashboard http://prntscr.com/on2e16
FTP access also does not work:
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

Do you have any limits for connections from other countries?

Regards

Hello,

It was theme bug and fix will be included in the next theme update.

Regards

Hello,

You did not read my message from the very beginning: go to Appearance > edit theme. There is an Appearance menu item in the list.

Regards

Hello,

Sorry but you have a lot of content there. Remove the bottom row and you’ll get the smaller height of the menu http://prntscr.com/on24w6 How do you want to reduce the height of the menu is you have the content there and block with content is higher than 250 px?

Regards

Hello,

Fixed. Check now, please.

Regards

Hello,

We are glad to help you but unfortunately, it’s not related to our theme and we can do nothing because product page works the same way even with the default WooCommerce theme Storefront https://gyazo.com/401cdf9f15f9694dd7e14377f9f29bf0 If it was different before then probably WooCommerce plugin changed the way how it works. Contact their support.

Regards

P.S. Your site looks very stylish. My congratulations! Would you mind if we add it to showcase of live sites http://prntscr.com/oh6qn0 ?

Regards

Hello,

If you enabled sticky sidebar option then it’s sticky when you scroll down. There is no space to show the whole list of brands in the sidebar. You will be able to get the bottom part of the widgets brand only if you get the end of the page https://gyazo.com/1adcc636afb1ca49dd953a24805f3480
So, I would suggest you either to disable sticky sidebar in the Theme Options > Shop or reduce the height of the brand widget scroll to 210px for example instead of the 350px 3ac7ab0b2f3bd9f87d5dcfe2a2723339

Regards

Hello,

We did not do anything. We logged in only today’s morning. Probably you pressed update theme button and did that but did not install required plugins after this theme update – Redux and CMB2. Check your site now.

Regards

Hello,

Thank you. I have passed your issue to our developers and will inform you once they fix the problem.

Regards

Hello,

Go to Appearance > Customize > WooCommerce > Product Images > change the thumbnails size to 555 instead of 300. Save and regenerate thumbnails.

Regards