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Cant install the theme, Multiples errors of plugins

This topic has 3 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: vix
    vix
    Participant
    August 4, 2019 at 20:04

    1st purchase of theme from 8th theme , i have purchased 4 themes before from evanto, themeforest never faced any issue , this is the first time i couldnot install it , it may take up to 2 mins took mins took whole hours , plugins giving invalid header error

    there are no plugins avalibles in them files to dowload and extract them via ftp , i have tried everything

    please fix the issue, remove all other things you need to if any , i am sending my login detail please import the default theme demo every thing

    Please, contact administrator
    for this information.
    #218470 Copied Theme version: 5.4.1 WooCommerce version: WordPress 5.2.2
    2 Answers
    Avatar: vix
    vix
    Participant
    August 4, 2019 at 20:41

    I have some how managed to fix it , spent hour , please always provide plugins within the theme file.

    I had to do everything manually

    #218472 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 5, 2019 at 13:22

    Hello,

    You don’t have access to plugins only if you did not activate theme during theme installation or used the nulled copy of theme http://prntscr.com/ook6b9
    If you use the legal copy and activated it after theme installation you won’t have any problems with installation of bundled plugins.

    Regards

    #218493 Copied
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