Forum Replies Created

Viewing 30 posts - 19,831 through 19,860 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 17:41

    Hello,

    1) Watch video tutorial how to use header builder and add the necessary content to the mobile header using header builder https://youtu.be/RbdKjQrFnO4

    2) Have you created the Wishlist page with the necessary shortcode and chosen it in Wishlist settings http://prntscr.com/pmqrmf ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 17:34

    Hello,

    Edge is not the Mac browser as you mentioned in the very first message …
    Problem was caused by the Equal heigh option of the WPBakery http://prntscr.com/pmqnfm Keep it disabled because Edge does not support all the flex rules that WPBakery page builder uses for that option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 17:34

    Hello,

    Edge is not the Mac browser as you mentioned in the very first message …
    Problem was caused by the Equal heigh option of the WPBakery http://prntscr.com/pmqnfm Keep it disabled because Edge does not support all the flex rules that WPBakery page builder uses for that option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 17:09

    Hello,

    This is known the issue. We’ll fix it in next theme update. If you want to fix it right now then add the following code to child theme style.css

    .et_b_header-menu > .menu-main-container {
        width: auto;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 17:01

    Hello,

    You can do this using custom CSS

    .wc-tabs #tab_description span {
        display: none;
    }

    or using WooCommerce snippets https://docs.woocommerce.com/document/editing-product-data-tabs/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 16:56

    Hello,

    That button comes from the WooCommerce PayPal Checkout Gateway plugin and appears in iframe that causes difficulties to customize its styles. Our theme does not have any options for that button. Contact plugin support to get information if they have any advanced options to customize button styles/size.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 16:45

    Hello,

    That widget is the default WooCommerce widget and we did not make any changes for the default functionality. You can hide only empty categories or show the subcategories of the selected category only http://prntscr.com/pmq4rt Any other options to hide/show categories there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 16:38

    Hello,

    View wishlist string is located in XStore core plugin. So, I have translated it in Loco Translate > Plugins > XStore core and everything is translated.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 14:34

    Hello,

    I see that you keep the Infinite scroll and Ajax pagination plugin enabled. Did you use correct selectors in plugin settings? https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
    Do you need an infinite scroll at all? Because many users install additional plugins and activate them even if don’t understand what this plugin use for. I would recommend you to check the plugins list https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and make sure that you really need all the plugins that are enabled in your Backend.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 14:28

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 14:28

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 22, 2019 at 08:23

    Hello,

    Provide us with Dashboard and FTP access to your site and we’ll check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 20:30

    Hello,

    You are welcome.
    Looks that was some glitch.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 20:30

    Hello,

    You are welcome.
    Looks that was some glitch.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 20:26

    Hello,

    If you want to use the row with that kind of separator – then it’s not possible to remove the white space because that space is part of the separator to get that effect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 15:54

    Hello,

    Thank you for choosing our theme!
    There is no special option to change it but you can use translation files to change it https://www.8theme.com/demo/docs/royal/Theme_Translation/Base_Theme_Translation but instead of translation to another language just add “Shop” or whatever you want.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 15:42

    Hello,

    What browser do you use? We checked in Chrome https://gyazo.com/bb6053e60b145647a1a1e6fcf48065ea and Safari https://gyazo.com/480bc95299430eefb1f9c376e307f749 and don’t see the mentioned issue. Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 15:14

    Hello,

    We checked the single product and all the icons are at place https://gyazo.com/175025e58abbd769c05ccd41b7076715

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 15:14

    Hello,

    We checked the single product and all the icons are at place https://gyazo.com/175025e58abbd769c05ccd41b7076715

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:59

    Hello,

    Header elements were moved to core plugin. So, finish translation using XStore core plugin translation files http://prntscr.com/pm9my1

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:37

    Hello,

    Unfortunately, WPBakery does not have such option. You can only hide/show the columns for the different devices http://prntscr.com/pm97rx and hide columns with the large titles for the mobile but show for the desktop and show the duplicated column with the smaller heading for the mobile but hide for the desktop.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:32

    Hello,

    Don’t see problem with selection but the color is to light for your bg https://gyazo.com/36e02e12470013da2530567d8bfcf461

    Add the following custom to make it darker

    ::selection {
        background: #cccccc;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:29

    Hello,

    1) Make sure that the translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    2) Provide Dashboard and FTP access to site if it does not help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:27

    Hello,

    1) Enable WPBakery page builder for the static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
    2) Go to Static Blocks > edit footer static block and content of the second column. Custom menu you can create in Appearance > Menus.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:24

    Hello,

    The default header with the default search will be removed soon. I would recommend you to migrate to header created using header builder. Search of the header builder does not have this option. If you provide us with Dashboard access to your site we’ll be able to help you with migration.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:18

    Hello,

    Yes, the search was redesigned. Maybe developers will add the previous layout (with 2 columns in next updates) in addition to this one, I submitted the request, but can’t 100% guarantee.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:12

    Hello,

    We think – yes.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:10

    Hello,

    disable the category page in the menu of selected categories

    – could you provide screenshot what exactly you want to disable because I’m not sure what categories (products or posts) and where exactly you want to disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 14:07

    Hello,

    Yes, because editing of the default WooCommerce template or theme layouts is not possible without editing the php files (xstore/woocomerce/single-product-content.php, single-product-content-fixed.php etc or child theme functions.php using WooCommerce visual hooks https://businessbloomer.com/woocommerce-visual-hook-guide-single-product-page/ ) depending on things that you want to change.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2019 at 10:45

    Hello,

    What pages would you like to install? Is the home page missing or you want to install additional pages?
    to install additional pages go to XStore > Install demos > scroll down to Import additional pages area and choose the page you would like to import. Don’t forget to add this page to menu (Appearance > Menus).

    Regards

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    Viewing 19,860 results - 19,831 through 19,860 (of 30,337 total)
Viewing 30 posts - 19,831 through 19,860 (of 30,337 total)
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