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Problem with mac computers - by FedericaBI

This topic has 5 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

FedericaBI

Participant

October 21, 2019 at 11:36

Hello,
from mac computers there is a strange bug that make an huge white area below the slider for no reason

I attach screens, can u help me?

https://ibb.co/17DZmWh
https://ibb.co/Hn0PWs7

Thanks and regards

Please, contact administrator
for this information.

#223611 Copied Theme version: Last one

4 Answers

Olga Barlow

Support staff

October 21, 2019 at 15:42

Hello,

What browser do you use? We checked in Chrome https://gyazo.com/bb6053e60b145647a1a1e6fcf48065ea and Safari https://gyazo.com/480bc95299430eefb1f9c376e307f749 and don’t see the mentioned issue. Have you sorted out?

Regards

#223633 Copied

FedericaBI

Participant

October 21, 2019 at 16:58

For sure it happens on edge, the microsoft broswer
also for me chrome safari and firefox it works

Thanks and best regards

https://ibb.co/bv83HL0

#223639 Copied

Olga Barlow

Support staff

October 22, 2019 at 17:34

Hello,

Edge is not the Mac browser as you mentioned in the very first message …
Problem was caused by the Equal heigh option of the WPBakery http://prntscr.com/pmqnfm Keep it disabled because Edge does not support all the flex rules that WPBakery page builder uses for that option.

Regards

#223674 Copied

Olga Barlow

Support staff

October 22, 2019 at 17:34

Hello,

Edge is not the Mac browser as you mentioned in the very first message …
Problem was caused by the Equal heigh option of the WPBakery http://prntscr.com/pmqnfm Keep it disabled because Edge does not support all the flex rules that WPBakery page builder uses for that option.

Regards

#223675 Copied
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