Favicon - by ejder077 - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: ejder077
    ejder077
    Participant
    October 17, 2019 at 13:41

    Hi,

    I set a favicon for my website, but the favicon does not appear on the search results.

    In fact, the favicons of my other websites appear on the search results.

    So may I ask why the favicon of this website does not appear on the search results?

    https://ibb.co/MNWWQNy
    https://ibb.co/swjqCSY

    Thank you

    11 Answers
    Avatar: John Holden
    John Holden
    Support staff
    October 18, 2019 at 06:13

    Hi,

    Please send:

    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    Avatar: ejder077
    ejder077
    Participant
    October 18, 2019 at 06:20

    Hi,

    Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 18, 2019 at 11:21

    Hello,

    Sorry, but pass is incorrect http://prntscr.com/pl0df5

    Regards

    Avatar: ejder077
    ejder077
    Participant
    October 18, 2019 at 13:19

    I am so sorry, please check again

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2019 at 08:15

    Hello,

    I passed your question to our developers. I’ll inform you once get a reply from them.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    October 20, 2019 at 10:33

    Hi,

    Any news?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2019 at 13:31

    Hello,

    Your favicon should be a multiple of 48px square, for example: 48x48px, 96x96px, 144x144px and so on. SVG files, of course, do not have a specific size. Any valid favicon format is supported. Google will rescale your image to 16x16px for use in search results, so make sure that it looks good at that resolution. Note: do not provide a 16x16px favicon.
    You need to wait at least 1 month, while the google updates information. The favicon URL should be stable (don’t change the URL frequently).

    Regards

    Avatar: ejder077
    ejder077
    Participant
    October 20, 2019 at 14:23

    The image of my favicon is 216*241, do I need to change it?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 20, 2019 at 14:28

    Your favicon should be a multiple of 48px square, for example: 48x48px, 96x96px, 144x144px and so on – http://prntscr.com/plt6zz https://support.google.com/webmasters/answer/9290858?hl=en

    Regards

    Avatar: ejder077
    ejder077
    Participant
    October 21, 2019 at 04:37

    Ok I changed it to 192*192, is that ok now?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2019 at 14:12

    Hello,

    We think – yes.

    Regards

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