Oh, sorry, missed that you use WooPress, not XStore theme. WooPress does not have such option, you are right. Provide us with WP Dashboard and FTP access to your site and we’ll try to help you.
Regards
Olga Barlow
Participant
December 10, 2019 at 11:39
Hello,
1) What type of permalinks do you use? Could you provide us with WP Dashboard access to your site? To check the problem in more detail.
We don’t need your GoDaddy account access or cPanel file manager.
Provide us with simple information:
FTP host, FTP username and FTP password in the private content area to proceed with update.
We are working on the improvement of the whole import process. The first part (demo version import) is finished and we are working on the improvement of the separate pages import process now. So, it will be available in the future but we need some time to finish it and test everything.
Regards
Olga Barlow
Participant
December 9, 2019 at 18:32
Hello,
We don’t know any other way to create variations with different prices without creation variations. You can use bulk edit of the variations price http://prntscr.com/q8fdvn
You can ask WooCommerce plugin support about other ways, maybe they will suggest you something. This option is not our theme option, it’s WooCommerce default functionality, so we can just tell you the default instructions from the plugin developers described in documentation https://docs.woocommerce.com/document/variable-product/
Regards
Olga Barlow
Participant
December 9, 2019 at 18:26
Hello,
Go to WooCommerce > Status > Tools tab > press Create default WooCommerce pages button.
Regards
Olga Barlow
Participant
December 9, 2019 at 18:24
Hello,
Go to Appearance > Widgets > edit brand filter widget and check Hide empty brands http://prntscr.com/q8favr
Regards
Olga Barlow
Participant
December 9, 2019 at 15:29
Hello,
Dashboard access is ok. But FTP is missing. We don’t need access to your GoDaddy account, we just need FTP. If you don’t have this information contact your hosting provider, they should be able to provide you FTP host, user and pass.
Regards
Olga Barlow
Participant
December 9, 2019 at 15:25
You are welcome. Feel free to contact us if you need any other help.
Regards
Olga Barlow
Participant
December 9, 2019 at 15:24
Hello,
Provide us with temporary Dashboard access to your site to check theme settings and test your site speed.
Regards
Olga Barlow
Participant
December 9, 2019 at 12:25
Hello,
If you want to change the price for the variations you should use the variable product type instead of simple and fill the price field for the variations http://prntscr.com/q898bm
Simple product does not have variations because it’s simple. This is how WooCommerce plugin works.
First of all, 1.6 version of the XStore theme (that you use) is completely out of date version, the current version is 6.2.4. Besides, our theme does not use Redux from version 6.0.
So, if you use 1.6 version of XStore theme we would recommend you to create staging site (full copy of the production), update theme there and then if everything is ok then update production. We could help you with update if you provide us with access to WP Dashboard and FTP of your staging site.
Regards
Olga Barlow
Participant
December 9, 2019 at 11:16
Hello,
Go to XStore > Theme Options > Theme Custom CSS > add the following code to custom CSS area
.product_meta > span, .product_meta > div {
flex-wrap: nowrap;
}
.product_meta .products-page-cats a, .product_meta .tagged_as a {
white-space: normal;
}
Regards
Olga Barlow
Participant
December 9, 2019 at 10:57
Hello,
Seems the problem was related to https, probably you did not use it on the previous server and WooCommerce scripts and styles were blocked because they were loaded over http. I have installed Really Simple SSL plugin to enable SSL and don’t see problem with WooCommerce any more.
Actually, this is not related to our theme and our support. Such issues are in the scope of the hosting and should be solved by hosting support, we help only with issues related strictly to our theme settings, options, not to general WP or WooCommerce plugin questions or SSL.
Regards
Olga Barlow
Participant
December 9, 2019 at 10:23
Hello,
The problem caused by a negative margin of the row with revolution slider http://prntscr.com/q877gv
To update plugin you can deactivate and remove it. After that go to Appearance > Install plugins > install the latest version of plugin.
Regards
Olga Barlow
Participant
December 9, 2019 at 10:11
Hello,
Ok, take your time. Also, take your look at errors that you have http://prntscr.com/q870vq
Check if these errors appear with the default theme. Maybe they are reasons of your issue.
Regards
Olga Barlow
Participant
December 9, 2019 at 10:07
Hello,
We don’t see problem with the logo in your footer http://prntscr.com/q86y8x It looks normal.
Actually your site looks very cool. Would you mind if we add it to our showcase like one of the most beautiful sites built with XStore?
Regards
Olga Barlow
Participant
December 9, 2019 at 09:50
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check and help you.
Regards
Olga Barlow
Participant
December 9, 2019 at 09:49
Hello, @identidade
Then create the individual topic and provide WP Dashboard and FTP access to your site. We’ll check and help you.
Regards
Olga Barlow
Participant
December 6, 2019 at 17:32
Hello,
There is no such option at this moment. It displays the image proportion that you uploaded to your Instagram. But we plan to add the option to allow users to choose the original size or squared images.
Regards
Olga Barlow
Participant
December 6, 2019 at 17:29
You are welcome. You too!
Regards
Olga Barlow
Participant
December 6, 2019 at 17:13
Hello,
Go to Loco Translate > Plugins > WooPress Core plugin > create translation for the plugin and translate the mentioned string. Let me know if it helps.
Fixed. Check now.
The problem was caused by 8theme filter by price widget in the Shop filters area. We have added the default WooCommerce filter by price to remove the error and we’ll fix our widget in the next theme update.
Regards
Olga Barlow
Participant
December 6, 2019 at 11:24
Hello,
To find out what could be the reason of this issue, please, provide us with Dashboard access to your site and don’t forget link to Dashboard. We can say nothing if we can’t inspect the page.
