Hello,

With the theme translation files everything was ok.
XStore core translation was wrong. First of all, it was wrong title et-core-es_ES instead of xstore-core-es_ES and also they should be placed to wp-content/languages/plugins.
That’s all.
And don’t forget to sync translations after theme and plugin updates.

Regards

Hello,

We don’t need cPanel. Only FTP https://www.digitaltrends.com/computing/what-is-ftp-and-how-do-i-use-it/
FTP host, FTP user and FTP pass to proceed with theme update.

Regards

Hello,

1) After adding menu items to the menu you need to go to WPML > WP Menu Sync and synchronize the menus between your languages. Don’t forget to translate brands in WPML > Taxonomy Translation > Choose Brands from the list.

2) You may create Mega menu using Static Block (video tutorial https://youtu.be/f07MBdnFPfk) and compose layout you need using WPBakery editor and Menu list element http://prntscr.com/qd0bq2

Regards

Hello,

To fix overlap and mobile appearance use the following custom

.variations_form .st-swatch-preview-single-product.st-image-swatch {
    margin-bottom: 20px;
}
@media only screen and (max-width: 768px) {
    .type-color:after, .type-image:after, .sten-li-disabled:after {
        display: inline-block;
    }
}

Is it possible to display it in other ways?

Provide mockup how would you prefer to display it?

Regards

Hello,

1. Products filter by price (FILTER) – it’s translated as I can see http://prntscr.com/qcziq1
2. A string “No results were found” – core plugin translation http://prntscr.com/qczjhr
3. The “Subtotal” item in the Cart – theme translation http://prntscr.com/qczldb
4. Product labels in the menu (hot, new, sale) – core plugin translation
http://prntscr.com/qczknw

Regards

Hello,

Check now.

Regards

Hello,

Follow the video tutorial below and create header with overlap effect for the home page
https://youtu.be/BpeXfzNwkOc

If you have any other question don’t hesitate to contact us.

Regards

Hello,

It’s possible by XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 but not with Royal, unfortunately. If you want to implement it with Royal you need to look for additional mega-menu plugins.

Regards

Hello,

FTP access is incorrect http://prntscr.com/qcndga

Regards

Hello,

5) Try to add the code below to Custom CSS to fix the header flashing

.cart-widget-show #header.sticky[data-type="smart"]:not(.sticky-on) > [class*=header-wrapper] {
    animation: fadeIn .3s ease-in-out;
}
#header.sticky[data-type="smart"]:not(.sticky-on) > [class*=header-wrapper] {
    animation: none;
}

6) Contact your hosting provider to make scheduled backups of all your files and DB.

Regards

Hello,

It’s ok. Thanks. Passed this task to our developers. I’ll inform you once they fix the issue. Don’t change access before my next reply.

Regards

Hello,

FTP works. But did you change the WP Dashboard credential?

Regards

Hello,

Works. Thank you. We’ll be able to start tomorrow. I’ll inform you once we finish.
Make sure that you made a backup of your files and DB.

Regards

Hello,

1) Check all the enabled plugins and disable all the plugins that you don’t really use. Don’t keep them enabled just in case.
2) What number of product do you use at your shop page and for the Product slider elements if you use them on your pages? If you have problems with request amount then we would not recommend you to use Infinite scroll plugin, disable it and reduce number of products at the shop page to 12-15
3) Change server and cache plugin settings to fix these items http://prntscr.com/qc5q95

All the requirements are listed here https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ Your params should be no less than mentioned limits.

Regards

Hello,

Do you use any third-party plugins for the product images or product galleries or any custom code in child theme functions.php related to product images?
Try to disable third-party plugins that do not come bundled with our theme one by one and check the single product and check child theme functions.php file looking for the third-party code. Probably one of them causing the issue.

Regards