Hello,

We are working on the improvement of the theme import and especially import of home pages. Unfortunately, this page is temporary not available for import from the Dashboard. You can import it manually (Tools > Import > WordPress > upload dummy.xml file and also import slider.zip in Revolution Slider > Import). We sent you files for import to your registration email.

Regards

Hello,

Check now images and page speed. We have installed cache plugin and your site speed is very good – 868 ms https://tools.pingdom.com/#5bc7c3280cc00000

Regards

Hello,

With the theme translation files everything was ok.
XStore core translation was wrong. First of all, it was wrong title et-core-es_ES instead of xstore-core-es_ES and also they should be placed to wp-content/languages/plugins.
That’s all.
And don’t forget to sync translations after theme and plugin updates.

Regards

Hello,

We don’t need cPanel. Only FTP https://www.digitaltrends.com/computing/what-is-ftp-and-how-do-i-use-it/
FTP host, FTP user and FTP pass to proceed with theme update.

Regards

Hello,

1) After adding menu items to the menu you need to go to WPML > WP Menu Sync and synchronize the menus between your languages. Don’t forget to translate brands in WPML > Taxonomy Translation > Choose Brands from the list.

2) You may create Mega menu using Static Block (video tutorial https://youtu.be/f07MBdnFPfk) and compose layout you need using WPBakery editor and Menu list element http://prntscr.com/qd0bq2

Regards

Hello,

To fix overlap and mobile appearance use the following custom

.variations_form .st-swatch-preview-single-product.st-image-swatch {
    margin-bottom: 20px;
}
@media only screen and (max-width: 768px) {
    .type-color:after, .type-image:after, .sten-li-disabled:after {
        display: inline-block;
    }
}

Is it possible to display it in other ways?

Provide mockup how would you prefer to display it?

Regards

Hello,

1. Products filter by price (FILTER) – it’s translated as I can see http://prntscr.com/qcziq1
2. A string “No results were found” – core plugin translation http://prntscr.com/qczjhr
3. The “Subtotal” item in the Cart – theme translation http://prntscr.com/qczldb
4. Product labels in the menu (hot, new, sale) – core plugin translation
http://prntscr.com/qczknw

Regards

Hello,

Check now.

Regards

Hello,

Follow the video tutorial below and create header with overlap effect for the home page
https://youtu.be/BpeXfzNwkOc

If you have any other question don’t hesitate to contact us.

Regards

Hello,

It’s possible by XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 but not with Royal, unfortunately. If you want to implement it with Royal you need to look for additional mega-menu plugins.

Regards

Hello,

FTP access is incorrect http://prntscr.com/qcndga

Regards

Hello,

5) Try to add the code below to Custom CSS to fix the header flashing

.cart-widget-show #header.sticky[data-type="smart"]:not(.sticky-on) > [class*=header-wrapper] {
    animation: fadeIn .3s ease-in-out;
}
#header.sticky[data-type="smart"]:not(.sticky-on) > [class*=header-wrapper] {
    animation: none;
}

6) Contact your hosting provider to make scheduled backups of all your files and DB.

Regards

Hello,

It’s ok. Thanks. Passed this task to our developers. I’ll inform you once they fix the issue. Don’t change access before my next reply.

Regards

Hello,

FTP works. But did you change the WP Dashboard credential?

Regards

Hello,

Works. Thank you. We’ll be able to start tomorrow. I’ll inform you once we finish.
Make sure that you made a backup of your files and DB.

Regards