Hello,
Provide us with temporary WP Dashboard access to your site and also tell me what version you are trying to import.
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Hello,
Provide us with temporary WP Dashboard access to your site and also tell me what version you are trying to import.
Regards
Hello,
1) What multivendor plugin do you use?
2) Provide us with link to your site, temporary WP Dashboard and FTP access to your site.
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Hello,
Could you also provide us with link to page where we’ll be able to find that button?
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Hello,
1) Enable these options http://prntscr.com/s6sni2
2) Provide me screenshot of things that you are talking about to be sure that I understand you correctly. Do you want such banner http://prntscr.com/s6splr ? Use the product category description and either Revolution slider shortcode or static block shortcode http://prntscr.com/s6sqop
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Hello,
1) Provide us with WP Dashboard access to your site because I don’t see the mentioned issue with the mentioned heading. Maybe that was some custom CSS or browser cache.
2) Use the paddings to limit the width of the banner content http://prntscr.com/s6sgk5
3) Either add padding/margin for both right and left or use WPBakery Responsive module https://gyazo.com/f33a5fb2007578369a433176cad8d47d and set padding 0 for the mobile device http://prntscr.com/s6sldh
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Hello,
Fixed. Try now.
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Hello,
I think you need to solve the issue with the sidebar with the plugin author because problem is not related to some compatibility, they just use code to remove sidebar https://prnt.sc/s5pkau Don’t know why they do this but it’s fact. So, contact them to clarify why do they remove the sidebar on the shop page and fix it.
We can’t remove that code from our side because you will get it again once update plugin.
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Hello,
Check now.
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You are welcome.
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Hello,
Provide us with FTP access to your site to check the issue in more detail.
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Hello,
Check now.
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Hello,
Update both: Royal theme and Royal Core plugin from Dashboard > Updates or using FTP. There are no other special things you need to do. You had a problem with the last update because your theme was too old, we moved from Option Tree framework to Redux and few files were overwritten in your child theme. Always do the backup before theme and core plugin update. If you need our help with this just submit a topic.
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Hello,
Provide us with temporary WP Dashboard and FTP access to your site. We’ll take a look and help you.
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Hello,
Probably issue is related to server. Mail server errors would show the reason of the problem. I think hosting support should help.
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Hello,
You can find the custom code in the child theme style.css (Appearance > Edit Themes). If you use the same element on the another site it will work for that site.
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Hello,
Glad to hear that you sorted out.
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Hello,
Truly saying I’m not sure that understand your task to the theme support team. I think you are talking about design side, not about technical support. But we don’t provide design service. We are able to help you with existing theme settings, explain which element to use to create something from your mockup but you should already have design.
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Hello,
Footer text color scheme was a reason of your problem. It was light https://gyazo.com/bae432c111a025b8f342bc49c7ce74d5 and you had white text on white bg. Changed to dark. Check the site now.
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Hello,
Did you place the custom tab from Theme Options? Could you, please, provide us with temporary WP Dashabrod access to check and help you?
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Hello,
You are welcome. You too!
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Hello,
Check this topic and try solution mentioned there https://community.bitnami.com/t/error-500-on-aws-wordpress-using-elementor/63135 Maybe it helps you.
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Hello,
Thank you for understanding.
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Hello,
Done. Check now and create your massage products. Add the category to show only massage products http://prntscr.com/s567o0
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Hello,
Check now. I have added widget to widget area http://prntscr.com/s563dj and added widget area to the connection block after the cart http://prntscr.com/s563w7
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Hello,
Oh, sorry, I missed that question.
Add
.place-order.wgm-place-order input[type="button"] {
max-width: 285px;
height: 39px;
}
.wgm-second-checkout .form-row.place-order input[type="submit"] {
float: none;
}
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Hello,
Nothing. I have made everything using theme settings and just removed files that were overwritten before.
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Hello,
Problem is related to SG Optimizer plugin. It looks that plugin blocks files or something and customizer does not work. Try to disable caching and optimization for the admin user in plugin settings or disable plugin while editing site using the customizer.
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Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.
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Hello,
In this case, you need to use the additional plugin to make your site multilingual: WPML or Polylang, or qTranslate or similar https://colorlib.com/wp/wordpress-multilingual-plugins/
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Hello,
Add the following custom classes to your element http://prntscr.com/s55acq
sidebar first-category-closed m0
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