Shop Sidebar not display widgets - by Dima

This topic has 7 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: Dima
    Dima
    Participant
    April 19, 2020 at 00:09

    Hi, I try to add sidebar area shop and category pages. Sidebar displaying but widgest that i put into shop sidebar widgets not displaying. Other sidebars is ok. How can I fix It

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2020 at 15:29

    Hello,

    Provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Dima
    Dima
    Participant
    April 20, 2020 at 00:25

    Admin access in the private content area.
    Thanks

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 21, 2020 at 12:07

    Hello,

    Problem is caused by the Woocommerce Credit plugin. Once the plugin is enabled then there are no breadcrumbs at the shop page and also sidebar does not appear. Provide us with FTP access to your site to check why this happened. Also, contact plugin author and ask if they use any filters, actions for the shop page that may cause this issue.

    Regards

    Avatar: Dima
    Dima
    Participant
    April 22, 2020 at 04:19

    Woocommerce iCredit is a plugin for local credit cards charge
    Here you can see this plugin:
    https://icredit.rivhit.co.il/plugins
    I will try to contact the developer of the plugin? but it may take some time because is third part developer, not the credit card company that i work with them.
    Any way I attached ftp access, maybe you can help me
    A lot of thanks/

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 23, 2020 at 12:15

    Hello,

    I have passed your issue to our developers. They will take a look and once I got a solution I’ll inform you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 27, 2020 at 10:27

    Hello,

    I think you need to solve the issue with the sidebar with the plugin author because problem is not related to some compatibility, they just use code to remove sidebar https://prnt.sc/s5pkau Don’t know why they do this but it’s fact. So, contact them to clarify why do they remove the sidebar on the shop page and fix it.
    We can’t remove that code from our side because you will get it again once update plugin.

    Regards

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