Forum Replies Created

Viewing 30 posts - 17,731 through 17,760 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 22:33

    Hello,

    Check the column responsive options http://prntscr.com/s70x8l

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 22:29

    Hello,

    1. Go to Contac Forms > edit the form and add the necessary fields to form content http://prntscr.com/s70rre
    2. Our theme does not have option to add inquiry forms at the single product page. You can check additional plugins for these purposes, for example https://wordpress.org/plugins/woo-product-enquiry/ or similar.
    3. Do you want to add your company name here http://prntscr.com/s70tux ? Then just edit the page and use heading element or heading tag to add the title, don’t edit span with pulse class inside your heading because it hides the title.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 22:10

    Hello,

    Add the following code to Theme Options > Custom CSS to fix this

    @media only screen and (min-width: 980px){
        .row-count-5 .product-category:nth-child(5n+1),
         .row-count-6 .product-category:nth-child(5n+1) {
            clear: both !important;
        }
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 22:02

    Hello,

    Error displays that file was missing, so I have reuploaded the source folder of the XStore core plugin.
    So, are both problems solved?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:59

    Hello,

    Make a double check of those options. If you don’t have username and pass fields during registration it means that options were not disabled. Also, don’t forget to clear cache if you use cache plugin or CDN. If you still have a problem with this provide us with WP Dashboard access to check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:57

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:56

    Hello,

    http://prntscr.com/s70bge I can’t log in to your account.
    Also, I don’t see the mentioned issues on your site anymore because you disabled breadcrumbs for all the pages. But we suggested you disable breadcrumbs for the home page only. Anyway, maybe you decided to disable breadcrumbs for all the pages on your site, then it’s ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:49

    Hello,

    At this moment items speed it to quick to implement such effect http://prntscr.com/s708vo but we’ll change the limit in the future update and you’ll be able to implement infinite scroll line. But take into account that effect will be the same for both desktop and mobile.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:30

    Hello,

    You have enabled the header overlap option to display header over the page content (including breadcrumbs) but did not change set the breadcrumbs padding in this case and the default padding was not enough http://prntscr.com/s6zyee
    I have changed the size of the padding using header builder settings http://prntscr.com/s6zxjs Check the mentioned pages now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:18

    Hello,

    1) What thumbnails are not loaded? Could you provide us with link to your site, temporary WP Dashboard access and screenshot of the issue?
    2) Are you talking about XStore slider templates or default Revolution slider templates http://prntscr.com/s6zrcf ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:12

    Hello,

    1) Where do you want to display that text (provide screenshot for better understanding)?
    2) Provide us with temporary WP Dashboard and FTP access to your site to help you with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:10

    Hello,

    https://www.8theme.com/demo/docs/legenda/Menu_Set_Up/Mega_Menu
    Provide us with temporary WP Dashabord access to your site and we’ll create an example of the mega menu for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 21:08

    Hello,

    XStore also has the brand option, so you should not face any issue with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 18:23

    Hello,

    We have tested your site using page speed tools and don’t see problem with the site speed http://prntscr.com/s6wn66 https://tools.pingdom.com/#5c6f2a28dbc00000
    https://tools.pingdom.com/#5c6f29e211000000 http://prntscr.com/s6wnjj

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 18:19

    Hello,

    There is no such option for the filter widget. If you want to hide the out of stock products from the catalog go to WooCommerce > Settings > Products > Inventory > Hide out of stock items from the catalog http://prntscr.com/s6wl2w

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 18:16

    Hello,

    The problem was caused by the minification of the responsive.css file. We have excluded it from the minification and http://prntscr.com/s6wi6m and mobile is ok again.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 17:50

    Hello,

    Can’t pass your authorization http://prntscr.com/s6w0fu using credentials you provided.
    What login and pass should I use there?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 17:17

    Hello,

    It seems that problem is caused by Facebook Comments by Fat Panda plugin. Once we disable the plugin everything works fine.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:38

    Hello,

    There is no option to change icon by text but you can do this by additional CSS customization

    .et-toggle-mob-sidebar.et-off-canvas .et-icon:before { content: 'Your-Text';}
    .et-toggle-mob-sidebars-inner svg {display: none;}

    Don’t see problem with the lightbox https://gyazo.com/a2fc444d6acbd2000cb644ffb4a534ea
    Your image is too small to have zoom. The source image size should be at least 600px width.

    If you have new questions, please, submit a new topic.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:27

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:26

    Hello,

    Did you make any changes to theme files? You are using third-party plugin. Try to disable them (for example YITH WooCommerce Catalog Mode ) and check if you still have the mentioned issue. If yes, then provide FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:12

    Hello,

    We can’t help by screenshot only. Provide us with link to your site and temporary Wp Dashabord access to allow us to check what element you use and give you correct instructions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:08

    Hello,

    1) Make sure that theme translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    Return to previous page string should be there.
    2) Did you translate also XStore core plugin http://prntscr.com/s6u4uz ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 16:02

    Hello,

    Provide us with FTP access to your site, please. We need to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:35

    Hello,

    Enable off-canvas position for the shop sidebar https://gyazo.com/a9bd5fc809542f09c805e1a617b8e6e8

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:29

    Hello,

    But you did not choose the mega menu type for that menu item https://gyazo.com/a02e88e59e85fdaf743ba80a0e417ce6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:23

    Hello,

    Provide us with temporary WP Dashboard access to your site and also tell me what version you are trying to import.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:20

    Hello,

    1) What multivendor plugin do you use?
    2) Provide us with link to your site, temporary WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:17

    Hello,

    Could you also provide us with link to page where we’ll be able to find that button?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    April 27, 2020 at 15:00

    Hello,

    1) Enable these options http://prntscr.com/s6sni2

    2) Provide me screenshot of things that you are talking about to be sure that I understand you correctly. Do you want such banner http://prntscr.com/s6splr ? Use the product category description and either Revolution slider shortcode or static block shortcode http://prntscr.com/s6sqop

    Regards

  • 1 2 3 … 591 592 593 … 1,010 1,011 1,012
    Viewing 17,760 results - 17,731 through 17,760 (of 30,337 total)
Viewing 30 posts - 17,731 through 17,760 (of 30,337 total)
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.