Hello,
Provide link to your site. Do you use header builder to create the header on your site?
Regards
Hello,
Provide link to your site. Do you use header builder to create the header on your site?
Regards
Hello,
Create Static block for every product category and use the WPBakery product builder https://www.8theme.com/documentation/xstore/support/static-blocks/ to create layout of the static block according to your needs. After that use the static block shortcode in the product category description http://prntscr.com/s6sqop
Regards
Hello,
Do you want to edit the single product description using the elementary builder?
Go to Elementor settings and enable it for the products and also for the Static blocks http://prntscr.com/s714de
After that, you’ll be able to edit product description using Elementor http://prntscr.com/s7152b
Regards
Hello,
What errors do you have in the server error logs?
Provide us also with FTP access to your site, please.
Regards
Hello,
1. Go to Contac Forms > edit the form and add the necessary fields to form content http://prntscr.com/s70rre
2. Our theme does not have option to add inquiry forms at the single product page. You can check additional plugins for these purposes, for example https://wordpress.org/plugins/woo-product-enquiry/ or similar.
3. Do you want to add your company name here http://prntscr.com/s70tux ? Then just edit the page and use heading element or heading tag to add the title, don’t edit span with pulse class inside your heading because it hides the title.
Regards
Hello,
Add the following code to Theme Options > Custom CSS to fix this
@media only screen and (min-width: 980px){
.row-count-5 .product-category:nth-child(5n+1),
.row-count-6 .product-category:nth-child(5n+1) {
clear: both !important;
}
}
Regards
Hello,
Error displays that file was missing, so I have reuploaded the source folder of the XStore core plugin.
So, are both problems solved?
Regards
Hello,
Make a double check of those options. If you don’t have username and pass fields during registration it means that options were not disabled. Also, don’t forget to clear cache if you use cache plugin or CDN. If you still have a problem with this provide us with WP Dashboard access to check.
Regards
You are welcome.
Regards
Hello,
http://prntscr.com/s70bge I can’t log in to your account.
Also, I don’t see the mentioned issues on your site anymore because you disabled breadcrumbs for all the pages. But we suggested you disable breadcrumbs for the home page only. Anyway, maybe you decided to disable breadcrumbs for all the pages on your site, then it’s ok.
Regards
Hello,
At this moment items speed it to quick to implement such effect http://prntscr.com/s708vo but we’ll change the limit in the future update and you’ll be able to implement infinite scroll line. But take into account that effect will be the same for both desktop and mobile.
Regards
Hello,
You have enabled the header overlap option to display header over the page content (including breadcrumbs) but did not change set the breadcrumbs padding in this case and the default padding was not enough http://prntscr.com/s6zyee
I have changed the size of the padding using header builder settings http://prntscr.com/s6zxjs Check the mentioned pages now.
Regards
Hello,
1) What thumbnails are not loaded? Could you provide us with link to your site, temporary WP Dashboard access and screenshot of the issue?
2) Are you talking about XStore slider templates or default Revolution slider templates http://prntscr.com/s6zrcf ?
Regards
Hello,
1) Where do you want to display that text (provide screenshot for better understanding)?
2) Provide us with temporary WP Dashboard and FTP access to your site to help you with this.
Regards
Hello,
https://www.8theme.com/demo/docs/legenda/Menu_Set_Up/Mega_Menu
Provide us with temporary WP Dashabord access to your site and we’ll create an example of the mega menu for you.
Regards
Hello,
XStore also has the brand option, so you should not face any issue with this.
Regards
Hello,
We have tested your site using page speed tools and don’t see problem with the site speed http://prntscr.com/s6wn66 https://tools.pingdom.com/#5c6f2a28dbc00000
https://tools.pingdom.com/#5c6f29e211000000 http://prntscr.com/s6wnjj
Regards
Hello,
There is no such option for the filter widget. If you want to hide the out of stock products from the catalog go to WooCommerce > Settings > Products > Inventory > Hide out of stock items from the catalog http://prntscr.com/s6wl2w
Regards
Hello,
The problem was caused by the minification of the responsive.css file. We have excluded it from the minification and http://prntscr.com/s6wi6m and mobile is ok again.
Regards
Hello,
Can’t pass your authorization http://prntscr.com/s6w0fu using credentials you provided.
What login and pass should I use there?
Regards
Hello,
It seems that problem is caused by Facebook Comments by Fat Panda plugin. Once we disable the plugin everything works fine.
Regards
Hello,
There is no option to change icon by text but you can do this by additional CSS customization
.et-toggle-mob-sidebar.et-off-canvas .et-icon:before { content: 'Your-Text';}
.et-toggle-mob-sidebars-inner svg {display: none;}
Don’t see problem with the lightbox https://gyazo.com/a2fc444d6acbd2000cb644ffb4a534ea
Your image is too small to have zoom. The source image size should be at least 600px width.
If you have new questions, please, submit a new topic.
Regards
You are welcome.
Regards
Hello,
Did you make any changes to theme files? You are using third-party plugin. Try to disable them (for example YITH WooCommerce Catalog Mode ) and check if you still have the mentioned issue. If yes, then provide FTP access to your site to check the issue in more detail.
Regards
Hello,
We can’t help by screenshot only. Provide us with link to your site and temporary Wp Dashabord access to allow us to check what element you use and give you correct instructions.
Regards
Hello,
1) Make sure that theme translation file is up to date https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
Return to previous page string should be there.
2) Did you translate also XStore core plugin http://prntscr.com/s6u4uz ?
Regards
Hello,
Provide us with FTP access to your site, please. We need to check the issue in more detail.
Regards
Hello,
Enable off-canvas position for the shop sidebar https://gyazo.com/a9bd5fc809542f09c805e1a617b8e6e8
Regards
Hello,
But you did not choose the mega menu type for that menu item https://gyazo.com/a02e88e59e85fdaf743ba80a0e417ce6
Regards