Hello,

That’s not the margin, that’s the padding of the columns https://gyazo.com/16fc9dc02bb5c23e18812999d90a82a5 Edit the columns and set right, left padding to 0 at the design tab if you don’t want to have it. Do you know how to edit the row and column padding, margins using WPBakery settings? Or you need additional screenshots?

Regards

Hello,

Shortcode of the contact form is different than you used https://prnt.sc/tfgdq6
I see the error in the red border. It means that something is wrong with your mail server https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/
I would suggest you contact your host for support. They may be able to check the error logs to find out the reason for the failure. We can do nothing with this because it’s not related to theme files or theme settings.

Regards

Hello,

You did not provide us with your cPanel user to allow us to try if it’s possible to use it for the FTP.
If you do not know how to create FTP contact with your hosting provider, they will help you. Also, ask your hosting provider to give you server error log and share it with us.

Regards

Hello,

These tabs are not theme custom tabs. I suppose you use the third-party plugin to add them, so you need to ask plugin author about this.

Regards

Hello,

Fixed. Check now, please.

Regards

Hello,

It seems that you use some custom post type, not the page and image does not appear there even with the default WordPress theme https://prnt.sc/tfb8sn So, contact CartFlows plugin support to find out why Elementor does not show the images on their Step.

Regards

Hello,

Do you have the mentioned errors even after our improvements, right?

Regards

Hello,

It does not depend on the theme and we don’t have any special options for this. So, we would recommend preparing images before uploading them to your media library using the graphic editor (Photoshop or any other) and make them the same size and the same zoom to have a nice-looking grid.

Regards

Hello,

1)Try to add also the following code to align titles

.content-product .product-title {
    line-height: 2.5ex;
    min-height: 5ex;
}

2) To change the border color go to Theme Options > WooCommerce > Shop Elements > Variation Swatches > https://prnt.sc/tf8png

Regards

Hello,

Thank you for contacting us and for using our theme.
We can help you with update to latest version. After that you’ll be able to update theme by yourself using auto-update option.

We could do the update in 2 ways:
1) Most safe. Create staging site (full copy of the existing) and provide us with WP Dashboard and FTP access to your staging site. We’ll update staging site. You’ll check that everything is ok after update and we’ll update production site after that. If something is wrong we’ll fix the issues (if they are related to our theme, not to third-party plugins or customization that you maybe made) and once everything is ok also update the production.

2) You do the backup of existing site and provide us with WP Dashboard and FTP access. We’ll update theme and bundled plugins on your production site. You check if everything is ok.

Choose the way most suitable for you and let’s proceed with the update.

Regards

Hello,

Check now, please.

Regards

Hello,

Contact your hosting provider to find out how to clear the cache on your site http://prntscr.com/tena6f I don’t see the mentioned code on the page. So either you did not add it correctly or you did not clear the cache to apply changes.
I don’t have access to your WP Dashboard that’s why I can’t give you any other detailed instructions.

Regards

Hello,

You are welcome.
I manually imported the Essential grid because it does not support the auto-import and chose the correct slider in the Revolution slider element setting on the page.

Regards

Hello,

Try the plugin that comes bundled with our theme http://prntscr.com/telpca WooCommerce Dynamic Pricing & Discounts https://codecanyon.net/item/woocommerce-dynamic-pricing-discounts/7119279

Regards

Hello,

The first font is the font of icons that used in our theme http://prntscr.com/telf4p It’s not possible to disable it or remove because then all these icons will be missing then.
The second font is the main font (Lato) that you use on your site from Typography options. If you remove that font then your site visitors will see the other font instead of the Lato.

Regards