Cash On Delivey option in not showing chekout page.

This topic has 2 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

  • Avatar: RazzakTextile
    RazzakTextile
    Participant
    July 10, 2020 at 06:12

    When I select Flexible Shipping or Free shipping
    in SHipping method then Cash On Delivey option in not showing chekout page.

    Please see below screenshot.

    https://prnt.sc/tf4dd6
    https://prnt.sc/tf4drt

    I also Enable for Shipping method – Cash On Delivery

    https://prnt.sc/tf4e6b

    How to solve this?

    I want Cash On Delivery on Flexible Shipping or Free shipping .

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 10, 2020 at 12:36

    Hello,

    Shipping and payment gateways are default WooCommerce options. Our theme does not have any additional settings for this and should not affect it. Could you, please, go to Appearance > Themes > install and activate default WooCommerce theme – Storefront and check if you have the same issue when the default theme is enabled. Keep in mind that after theme switching widgets could be messed up and you may need to move them to necessary areas after switching back to XStore.

    Regards

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