Hello,
Go to Theme Options > WooCommerce > Shop elements > Variation swatches > http://prntscr.com/u660lm
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Hello,
Go to Theme Options > WooCommerce > Shop elements > Variation swatches > http://prntscr.com/u660lm
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Hello,
It depends on browser support, read more https://css-tricks.com/snippets/css/using-font-face/
Browser does not load them all http://prntscr.com/u65u9u
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Hello,
Use the below custom code to change the width/height/font-size of the q-ty on the single product page
.et_product-block .cart .quantity, .et_product-block .quantity-wrapper {
height: 50px;
}
.et_product-block .quantity-wrapper input.input-text {
width:50px;
font-size: 1.5rem;
}
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Hello,
Check now, please.
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Hello,
Take into account that when you switching themes widgets could be messed up that’s why after switching you need to go to Appearance > Widgets > and place them to correct areas.
Also, child theme inherits parent theme styles but it does not inherit theme options, so if you want to switch theme just for testing purposes then just ignore the missing header but if you want to switch to other theme on regular basis then don’t forget to Export theme settings before switching (Theme Options > Export/Import ) and import them after switching.
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Hello,
Look, all the options available for the images you can find in Customizer > WooCommerce > Product Images. Our theme does not generate image sizes, WordPress does this. Our theme just allows to choose the size you want to show, that’s all. If your images do not look ok even with the default WP theme we can do nothing in this case. Sorry.
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Hello,
It looks that some glitch happened during header building and now you can fix it only by header reset and build it again, unfortunately. So, go to Theme Options > Header Builder > Reset header builder http://prntscr.com/u63fou > Reset header elements, publish and reload the page. Go to the Header builder and build the header again.
We would be able to help you with this if your site would be online but if you use the localhost then do it by yourself.
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Hello,
Check the home page now, please.
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Hello,
Take my apologies for the misunderstanding of our support member.
You can find White Label Branding plugin settings under the XStore settings http://prntscr.com/u5ztae
But the new version of our theme should be installed (7.0).
We’ll finish documentation soon, sorry for this delay.
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Hello,
I don’t see issue with theme customizer once updated theme to latest version http://prntscr.com/u5tao3
And Elementor works ok https://gyazo.com/229a03f200d9d94c596a2135716a4c7c
Anyway, there is no problem for us to give you refund if you don’t like our theme. Sorry for any issues you faced.
Regards
Hello,
You can try this plugin https://wordpress.org/plugins/wordpress-database-reset/ to remove all the existing content and install new version from scratch.
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Hello,
Check now.
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Hello,
1) Could you, please, provide us with WP Dashboard access to your site to check the issue?
2) Could you, please, provide us with screenshots of the options that do not work for you?
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Hello,
We’ll fix these warnings in the next theme update. It will be available soon.
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Hello,
Take our apologies for this inconvenience. Could you, please, provide us with WP Dashboard and FTP access to your site and we’ll help you with this issue? Also, tell me what demo version do you want to install?
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Hello,
Check now, please.
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Hello,
Take our apologies for the inconvenience. It’s caused by Elementor plugin update. We have already fixed this issue and plan to release the theme update 7.0 during this day. So, please, follow our updates and update the theme and core plugin once we release the update.
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Hello,
If the default WooCommerce Filter by attribute widget does not work even with the Storefront theme then we would recommend you to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/
Because our widget http://prntscr.com/u5lmdi works http://prntscr.com/u5lm68
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Hello,
We can’t log in to your Dashboard using the password that you provided http://prntscr.com/u5kni7
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Hello,
Thank you for your report. We’ll fix this in the theme update after 7.0 version.
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Hello,
I have checked your test site and don’t see issue with the Shopping cart translation in the mini-cart popup http://prntscr.com/u5kgez
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Hello,
Either username/email or password is wrong http://prntscr.com/u5ke4o
We can’t log in.
Please, check and provide the correct password.
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Hello,
Both areas Additional CSS and Theme Custom CSS save changes to DataBase, so you won’t lose it after theme update if you don’t reset the DataBase. By default, theme updates affect parent theme files only, not DB tables.
Difference between Additional CSS and Theme Custom CSS is that the first area is the default WP area and you’ll be able to edit that code even if change theme.
Thank you for your translation.
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Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?
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Hello,
First of all, could you, please, clarify if you want to crop images or not? Because if you agree to crop images then you can set the necessary proportion (in your case 1:1) in the Theme Options > WooCommerce > Product images > save settings and regenerate thumbnails. If you don’t want to crop images then choose uncropped in the settings and add the following code
.content-product .product-content-image img {
max-height: 300px;
width: auto;
}
.content-product .product-image-wrapper {
display: flex;
align-items: center;
min-height: 300px;
}
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Hello,
Unfortunately, WooCommerce detects the unexisting variation or out of stock variation only if that option is enabled. Anyway, you may try to connect WooCommerce support https://wordpress.org/support/plugin/woocommerce/ to improve their function that displays products if “Hide out of stock” option is enabled.
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Hello,
Problem with the sidebar is caused by Product Sort and Display for WooCommerce plugin. Once we disable plugin sidebar is ok. So, contact plugin author to find out why do they remove the sidebar.
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Hello,
Problem was caused by WooZone plugin. Do you plan to sell products from Amazon that you installed that plugin?
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Hello,
Add our user web.8theme to developers in your FB app settings to allow us with check the settings in more detail.
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