Home Page Footer (Desktop & Mobile) - by S

This topic has 8 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: S
    S
    Participant
    July 10, 2020 at 04:01

    After importing the demo when I first go to the home page, the footer is blue. When I go to another page and come back to the home page, the blue is gone. here is the screenshot http://prntscr.com/teiumu and category page why don’t show the footer here is the screenshot http://prntscr.com/teivdi Plz advise here is my site link https://skyeunited.com/

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2020 at 13:31

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: S
    S
    Participant
    July 10, 2020 at 16:46

    Hi..
    I cleared the cache and viewed it on multiple different devices. The issue is still there. Initially the blue footer cloud trim appeared but now it does not appear on any device.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2020 at 08:33

    Hi,

    Theme options > General > Include styles from “Ultimate Addons for WPBakery page builder” on every page > On. Clear cache and check one more time.
    If this doesn’t help, provide temporary FTP access.

    Regards

    Avatar: S
    S
    Participant
    July 23, 2020 at 22:13

    The suggested steps did not solve the problem. The footer does appear on each page; however, when you leave the page and come back the footer is gone. Also, the “shopping icon” (top right corner) is now gone. There appears to be a glitch.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 24, 2020 at 13:23

    Hello,

    1) Please clear cache and check now.
    2) Disable “Just Catalog” in Theme Options > Shop.

    Regards

    Avatar: S
    S
    Participant
    August 24, 2020 at 02:36

    It still wasn’t working probably. I am trying to change the Woopress theme. Can you provide guidance and/or instructions for installing a different one of the Woopress themes (LookBook)? I tried but it is still showing fragments of the other theme.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    August 25, 2020 at 18:04

    Hello,

    You can try this plugin https://wordpress.org/plugins/wordpress-database-reset/ to remove all the existing content and install new version from scratch.

    Regards

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