Forum Replies Created

Viewing 30 posts - 14,851 through 14,880 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 16:09

    Hello,

    Did you change the password for the Dashboard user? Our support expert is trying to test and get the email you described. But somebody canceled his orders and then changed the Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 15:18

    Hello,

    To change banners on the home page go to Pages > edit the home page > edit the banner element and upload your own image http://prntscr.com/uawjya
    You can use 1 license for the 1 project.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 13:57

    Hello,

    1) We don’t have such option, unfortunately. But you can disable sidebar and use Filters option to show it for the mobile devices and hide that button for the desktop https://gyazo.com/539cbf8de86600d342a1ebf6e8c9454d
    2) Use either https://wordpress.org/plugins/header-footer-elementor/ or Elementor Pro.

    Regards

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 13:29

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 10:51

    Hello,

    I have answered you there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 10:50

    Hello,

    We have fixed issue here https://asphair.com/de/
    Copy classico theme folder and et-post-types plugin folder to all your sites where you have the mentioned issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 10:27

    Hello,

    Try now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 09:59

    Hello,

    All the payment gateways are WooCommerce settings. Out theme does not have any options to change this. So, check the WooCommerce plugin documentation or ask on the WooCommerce support forum https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 09:58

    Hello,

    Do you use 2 page builders on the site at the same time: Elementor and WPBakery? It could be the reason of the issue. Probably you change the font in the Elementor settings it overwrites theme styles and has more priority.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 09:52

    Hello,

    Do you have server cache? Could you, please, temporarily disable it because we won’t be able to see our changes?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 09:45

    Hello,

    I see that you use out of date theme. Could you, please, provide us with FTP access to your site to help you with theme update?
    Also, tell me do you want to show that promo slider at the top of the header or at the bottom, below the menu?

    Rgards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 3, 2020 at 09:01

    Hello,

    What page builder do you prefer: Elementor or WPBakery?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 17:29

    Hello,

    Got it. We’ll improve the options of the plugin to allow admin to control for which users to apply these changes http://prntscr.com/uad2o5

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 17:22

    Hello,

    I have updated theme, WooCommerce Multilingual plugin, synced the attributes http://prntscr.com/uacwb7 Also, hide the out of stock products from the catalog if you don’t want to get them in the filter results http://prntscr.com/uacyds

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 16:21

    Hello,

    There is only one topic from you – this one.
    As I can see you are using the latest version of the theme http://prntscr.com/uabxe0
    Where do you have the fatal error?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 16:17

    Hello,

    Unfortunately, there is no option to add the custom class for the add to cart button on the single product page to style the width of each template separately.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 15:32

    Hello,

    We can’t log in to your Dashboard http://prntscr.com/uab114 It seems that the username is incorrect.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 11:15

    Hello,

    Unfortunately, there is a bug in Safari of all versions with this property and it cannot be useful to use that in safari https://caniuse.com/#search=overscroll-behavior

    For this time we didn’t find a solution for that browser but thanks for searching for one on your side.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 2, 2020 at 10:29

    Hello,

    1) YITH color and label variations plugin does not support Legenda custom gallery.
    Provide us with FTP access and we’ll check if we could enable the default WooCommerce gallery that will work with that plugin.

    2) Don’t see problem with editing the post http://prntscr.com/ua57m7
    Could you, please, provide us with a short gif of the issue using the Gyazo gif tool?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 18:10

    Hello,

    I see that that text was added to your cart content http://prntscr.com/u9rjda by the user http://prntscr.com/u9rjz6 2 weeks ago.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 18:01

    Hello,

    Go to Plugins > disable and remove Infinite Scroll and Ajax pagination plugin or set the correct settings for plugin if you want to use the Infinite scroll https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:57

    Hello,

    Try the default Filter products by attribute WooCommerce widget, it works the same way.
    Swatches filter just change the design of the widget elements but it’s based on the default WooCommerce widget functions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:50

    Hello,

    In this case, use the images type of swatches and upload images with two colors. Here is how one of our clients did https://www.pkkart.com/product/dual-color-flip-flops/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:46

    Hello,

    If you updated the XStore core plugin to the latest version you need to update XStore theme to version 7.0 https://youtu.be/xMEoi3rKoHk

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:44

    Hello,

    You used the out of date version of Massive Addons plugin http://prntscr.com/u9r0gb and it caused the js error http://prntscr.com/u9qzvb
    I have updated plugin. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:38

    Hello,

    It’s shown in woocommerce payments settings

    Nope, I’m talking about plugin demo. Do you have link to plugin demo where they display the button on the single product page? Try to contact plugin author to find out why the button disappeared because that button is not our theme option and WooCommerce released updates, so maybe plugin just removed that button in the update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:36

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:27

    Hello,

    Added custom http://prntscr.com/u9qq7k , cleared cache and everything works.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:13

    Hello,

    1) Do you want to have the wishlist icon in the header or on the single product page?
    2) Provide us with temporary WP Dashboard access to your site to check the things you are talking about.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 1, 2020 at 17:02

    Hello,

    Yes, sure. Provide us with WP Dashboard access to your site and we’ll create an example for you.

    Regards

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    Viewing 14,880 results - 14,851 through 14,880 (of 30,391 total)
Viewing 30 posts - 14,851 through 14,880 (of 30,391 total)
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