Many issues with theme update. - by Roobinda

This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: Roobinda
    Roobinda
    Participant
    September 2, 2020 at 10:08

    I have started a new topic as the ‘reply’ button does not work for me – I have provided details for this in a separate topic.

    I updated to 2.9.1 last week but had to restore a backup as there was too many issues with my site. I have the current version of Classico Core and Redux running, but the theme is out of date.

    I have a major issue as the mobile menu toggle button does not work!! Clicking or tapping the three lines does nothing. No menu appears.

    This is NOT a plugin conflict. I have performed this check fully.

    As it stands I cannot update Classico. Please help.

    Admin access details are in the private content section.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 3, 2020 at 10:50

    Hello,

    We have fixed issue here https://asphair.com/de/
    Copy classico theme folder and et-post-types plugin folder to all your sites where you have the mentioned issue.

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    September 3, 2020 at 11:48

    I have copied the classico theme folder AND et-post-types to https://asphair.com/sk

    The mobile menu toggle button still does not work.

    Avatar: Roobinda
    Roobinda
    Participant
    September 3, 2020 at 12:30

    Presumably you updated Slider Rev and Essential Grid at https://asphair.com/home-page

    All sliders and Ess grids have disappeared now…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 3, 2020 at 19:25

    Hello,

    1) You did not update theme and et-post-types plugin on that site https://gyazo.com/96df17d32f45e91cf53a9714e95f1f32

    2) I see that grids are there http://prntscr.com/ub2ahi and sliders http://prntscr.com/ub2asb

    Regards

    Avatar: Roobinda
    Roobinda
    Participant
    September 3, 2020 at 20:15

    How strange. The theme version i downloaded from my 8theme account was 2.9.1!

    Anyway, all is well. Thank you so much!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 4, 2020 at 11:31

    Hello,

    We have not released the new version of theme and core plugin yet. So, use the one I uploaded on your server.

    Regards

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