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Store reviews (using dokan) aren't working, with xstore theme

This topic has 13 replies, 3 voices, and was last updated 3 years, 7 months ago ago by Hayyak

  • Avatar: Hayyak
    Hayyak
    Participant
    September 20, 2020 at 11:13

    Hi, the reviews in the store aren’t working, https://www.haiak-shop.com/store/art_corner-q8/reviews/ when I use the default theme, it works fine.

    #251989 Copied Theme version: 7.0.1
    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2020 at 12:05

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    #251992 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 20, 2020 at 12:58

    Ok , I send you the access .

    Please contact administrator
    for this information.
    #252001 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2020 at 07:58

    Hello,

    Please provide FTP access also.

    Regards

    #252038 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 08:07

    Ok .

    Please contact administrator
    for this information.
    #252039 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 08:50

    Hello,

    Could you, please, allow us access to the mentioned key? We have sent request.

    Regards

    #252040 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 08:53

    It’s open now .

    #252042 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 11:21

    Hello,

    Check now.

    Regards

    #252054 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 11:35

    For reviews store , now it’s works fine , thank you , but the reviews in product not appear .

    #252056 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 16:31

    Hello,

    WooCommerce displays reviews in the tabs but you did not add the tabs element while building the single product content http://prntscr.com/ul7ylj Also, enable reviews for your products http://prntscr.com/ul80c0
    Then it appears http://prntscr.com/ul80ti

    Regards

    #252105 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 08:32

    Hi , thank you for supporting . My issue is resolved . For the store reviews , the problem was what ?

    #252163 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2020 at 16:10

    Hello,

    It was the compatibility issue. We’ll include a fix in the next theme update.

    Regards

    #252230 Copied
    Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 16:18

    Thank you for supporting .

    #252234 Copied
  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Store reviews (using dokan) aren't working, with xstore theme’' has been successfully resolved, and the topic is now closed for further responses

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