Forum Replies Created

Viewing 30 posts - 14,221 through 14,250 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:14

    Hello,

    1) We use the default WooCommerce function.
    2) I don’t remember which third-party plugins customers used for the Ajax filtering, truly saying. You may try one of the free plugins https://wordpress.org/plugins/woocommerce-ajax-filters/ or https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/ but I suppose you need to use correct selectors in the settings of the plugin in any case.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:58

    Hello,

    Your custom code caused the problem with the q-ty http://prntscr.com/uu39pi

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:48

    Hello,

    I have checked your menu and products are there http://prntscr.com/uu312k
    Could you tell me which one disappears?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:45

    Hello,

    1) I’m not sure that understand your question. If you want to display products on the simple page use the Products element http://prntscr.com/uu2u6q and grid type http://prntscr.com/uu2uj8

    2) read this topic on how to display brands on the show page and change it according to your needs https://www.8theme.com/topic/brands-3/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:21

    Hello,

    You need to contact the plugin author about this issue because 404 page appears even with the default Storefront theme https://gyazo.com/cb4c5a7f132f588b1f67c16bc902f25b
    So, our theme is not the reason of the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:09

    Hello,

    We have checked your license. Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:09

    Hello,

    We have checked your license. Try now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 13:07

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 12:10

    Hello,

    Provide us with WP Dashboard access to your site to check the problem, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 12:05

    Hello,

    Ok, we’ll be waiting.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 12:03

    Hello,

    Use the menu list options https://gyazo.com/960a94503bae7ee643acaf8a96c42309

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 12:00

    Hello,

    I don’t see problem with the My Account page or subpages
    http://prntscr.com/uu0qif
    http://prntscr.com/uu0qvl
    http://prntscr.com/uu0r3s

    Have you sorted out?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:58

    Hello,

    To enable the different language for the frontend you need to change the site language. If you want to keep admin in English for your user go to Users > Edit your profile and change the language for your user only http://prntscr.com/uu0nex
    Here you can find documentation on how to translate site https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    You need to translate all the strings of the XStore theme and XStore core plugin that you have on your frontend if you want to get them translated.

    Use Private content area to provide WP Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:51

    Hello,

    Then enable title in the My account element settings http://prntscr.com/uu0kcy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:47

    Hello,

    1) Add the Newsletter element to the header https://gyazo.com/316830b48859d0ae71d81ad47129a11e . Do you want to show it by click or just once the user visits the site?

    2) Check now. I have added some custom to custom CSS

    3) Sorry, I don’t understand your request. Please, provide a mockup on how it should be on the desktop and how it should be on mobile. Then we’ll be able to suggest something. I can’t tell you what element to use if I don’t understand how it should be for both devices.

    4) Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:18
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:13

    Hello,

    Once you added widget and want to get the latest images you need to refresh Instagram https://prnt.sc/uo5g3m That’s all. After that images will be refreshed depending on your Instagram settings of that area, every 2 hours. You can change it if you want.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:09

    Hello,

    Because you did not set border but padding and did not add the color and border type http://prntscr.com/utzpdm
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:05

    Hello,

    Yes, there is a problem with the multiple header condition in version 7.0.2. We’ll fix it in the next theme update. If you want I can downgrade theme version to 7.0.1 that works fine with conditions. Do you want to downgrade theme or wait for update (ap. 20 Oktober)?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 11:00

    Hello,

    Nope, still the same https://gyazo.com/61d49902528767a240c9932a6b533da7

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 10:55

    Hello,

    Shipping methods are the default WooCommerce plugin option, our theme does not have any special settings for this. So, contact WooCommerce plugin support to get help with this https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 10:51

    Hello,

    Are you talking about the Gutenberg WP editor? You can enable it in WPBakery settings http://prntscr.com/utzbkg or use WPBakery editor for the posts http://prntscr.com/utzcld to create post content using WPBakery page builder.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 10:48

    Hello,

    To edit the page breadcrumbs image do the same you did for the shop page. We don’t have any other options for the page breadcrumbs.

    Our theme has 2 options for the size guide image: global one (Theme Options) and individual (for every product). If you changed the global size guide but still see the default one on the single product then edit this product and check the individual option http://prntscr.com/utz98m Remove the image and you’ll get the global size guide for this product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 10:42

    Hello,

    1) Check the cosily.org
    2) You can’t use 1 license for 2 different projects. If you want to use XStore for the new project (getpowerofdata.com) you need a separate license. Provide the license for the getpowerofdata.com and correct WP Dashboard access.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 10:12

    Hello,

    1) There is problem with the multiple header conditions in version 7.0.2. It works once you save the condition but if you edit the header it resets the condition. We plan to include the fix to the next theme update. Till this happened I downgraded theme version to 7.0.1. Check now.

    2) Could you, please, provide screenshots of the issue for better understanding?

    3) If you want to add the promo text element to the home page header edit this header and drag&drop the element to the bottom header area.

    Take our apologies for these issues. We are working on speed improvements of theme options module and few next updates will include major changes. That’s why we would recommend you to update staging site before production to make sure that everything is ok.
    We do our best to test all the options but sometimes combination of settings causes bugs after such major improvements.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 09:22

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 09:00

    Hello,

    Check again, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 08:45

    Hello,

    It seems that plugin was not fully installed. Remove both plugins http://prntscr.com/utwnpc and install it again using plugin archive from the downloads https://www.8theme.com/downloads or from Dashboard > XStore > Plugin Installer.

    If it does not help then provide us with WP Dashboard and FTP access to your site.

    Regards
    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 08:23

    Hello,

    Contact your hosting provider about this limit. Maybe your local value is different than the master value on your server. This limit used to import full demo content without problems. If you imported demo content and don’t have any issues then you may just ignore that warning (in case you are sure that limit is set to 90).

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 08:18
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Viewing 30 posts - 14,221 through 14,250 (of 30,391 total)
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