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Viewing 30 posts - 14,191 through 14,220 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:39

    Hello,

    It works. You had 12/1 in the responsive settings for the columns on mobile, I set 6/12 http://prntscr.com/uu7r20 and it looks good http://prntscr.com/uu7smy

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:34

    Hello,

    Checkout page is the default WooCommerce page and we don’t have any extra options for this in our theme. So if you want to improve it either contact the third-party plugin author that you use to edit fields or WooCommerce support https://wordpress.org/support/plugin/woocommerce/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:32

    Hello,

    Go to Theme Options > WooCommerce > Shop > Catalog mode > Disable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:31

    Hello,

    Contact your hosting provider and ask to increase the SubstituteMaxLineLength to 10M or 20M.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:28

    Hello,

    3. a) Show 2 banners per row for the tablet view http://prntscr.com/uu77q3 using carousel settings http://prntscr.com/uu7882
    b) Check the first row sliders now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:02

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:02

    Hello,

    Go to WooCommerce > Settings > Products > Inventory > http://prntscr.com/uu74ec

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 17:00

    Hello,

    Provide us with WP Dashboard access to your site to check the issue because you use the maintenance mode.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:55

    Hello,

    We could try to show the second image from the gallery for the swap effect by additional customization if you provide FTP access but, unfortunately, we don’t have the option to bulk remove of the gallery images. You may contact WooCommerce support with this question https://wordpress.org/support/plugin/woocommerce/ maybe they have any solution, product gallery is the default WooCommerce option.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:52

    Hello,

    1) Do you want to add the social icons to your header? Use the Socials element
    2) You may try or use the connection block and few elements inside to show them inline withing some width http://prntscr.com/uu6xh2

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:48

    Hello,

    Are you talking about mobile panel items http://prntscr.com/uu6txy ?
    We don’t have such option at this moment but you can submit a feature request here https://www.8theme.com/taskboard/ and our developers will be able to implement this in next updates.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:44

    Hello,

    Add the following custom in addition

    .wpml-ls-legacy-dropdown {
        max-width: 100%;
    }
    .wpml-ls-legacy-dropdown .wpml-ls-item:hover {
        color: #888888;
    }
    .wpml-ls-legacy-dropdown a span {
        line-height: 1.5;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:37

    Hello,

    It looks that Instagram does not display posts with a gallery if you use the hashtag. Provide us with FTP access to your site to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:23

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:18

    Hello,

    Could you, please, explain in more detail what features you would like to get and what exactly is missing?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 16:17

    Hello,

    All the options available for the products order you can find in Customizer > WooCommerce > Product catalog. By default, WooCommerce does not have option to order by category.

    Yes, go to XStore > Plugin installer > install Infinite scroll and Ajax pagination plugin. Then set it up according to theme documentation depending on the option you want to use Infinite scroll or Ajax pagination https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 15:47

    Hello,

    The search results page displays all the products and product variations that include the keyword.
    We don’t have the option to disable search by SKU by product variations.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 15:43

    Hello,

    I have checked your site and found that the problem appears even with the default Storefront theme http://prntscr.com/uu5k37 So, contact Dokan plugin author to get help with this issue. Our theme is not the reason of the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 15:29

    Hello,

    Ok, thank you. I have passed your issue to our developers.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 15:11

    Hello,

    Use the image settings to choose the banner size http://prntscr.com/uu4w1a
    It should not be smaller than the banner block http://prntscr.com/uu4xao

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 15:00

    Hello,

    Go to Theme Options > WooCommerce > Single product > disable the Ajax add to cart for simple products. Check if the add to cart works fine after that. Such plugins do not work with the Ajax add to cart and require the default Post method. Let me know about the results.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:56

    Hello,

    You did not install WooCommerce pages http://prntscr.com/uu4jur Go to WooCommerce > Status > Tools tab > press Install pages button and then check the shop page and widgets in the sidebar http://prntscr.com/uu4m1d . It should be there.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:53

    Hello,

    The code that you provided is the WPBakery page builder shortcodes. Go to WPBakery > Role manager > enable WPBakery editor for the products http://prntscr.com/uu4ipj Use it to edit image and other content of the product description.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:50

    Hello,

    This is the default WooCommerce tab, it’s not our theme feature.

    The “Additional Information” tab will only show if the product has weight, dimensions or attributes (with “Visible on the product page” checked).

    https://docs.woocommerce.com/document/editing-product-data-tabs/#section-6

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:40

    Hello,

    Go to Elementor > Settings > enable Elementor to edit products and edit products description using Elemntor editor to change it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:38

    Hello,

    Don’t add the static block shortcode to the menu item description http://prntscr.com/uu45ac because it appears on the frontend. I have removed the menu item description and everything is ok http://prntscr.com/uu46ks

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:29

    Hello,

    1) Make sure that you used correct settings according to documentation https://www.8theme.com/documentation/xstore/plugins/wishlist/

    2) It’s possible by additional customization. Provide us with WP Dashboard access to help you with this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:23

    Hello,

    Where is the core plugin translation file is located? Use either system or custom http://prntscr.com/uu3tc6 Don’t use the author because you will lose translation after the plugin update.

    If the translation was removed then you need to create it again and translate the necessary strings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:17

    Hello,

    We have checked your code. Try again, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 6, 2020 at 14:16

    Hello,

    It was theme bug of the styles. I have fixed the problem directly in style.css of the parent theme and we’ll include the fix in the next theme update.

    Regards

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Viewing 30 posts - 14,191 through 14,220 (of 30,391 total)
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