Page 466 – 8theme.com

Forum Replies Created

Viewing 30 posts - 13,951 through 13,980 (of 30,337 total)

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Olga Barlow

Participant

October 16, 2020 at 12:19

Hello,

Go to Appearance > Widgets > remove widgets from the Shop filters widget area.

Regards

#255303 Copied In reply to: Store list search

Olga Barlow

Participant

October 16, 2020 at 12:17

Hello,

I don’t see the issue with the icon https://gyazo.com/51575e567e254c823d71cf9be67c063f
Could you, please, tell me if you still need any help or have you sorted out?

Regards

#255301 Copied In reply to: Add new SVG icon

Olga Barlow

Participant

October 16, 2020 at 12:05

Hello,

You have changed the WP Dashboard access, so we can’t check if our fix works. Could you, please, check or provide us with correct access.

Regards

#255298 Copied In reply to: How to translate "Error 404" string in breadcrumb

Olga Barlow

Participant

October 16, 2020 at 11:42

Hello,

We have a partial translation for theme files https://www.8theme.com/topic/%f0%9f%87%b7%f0%9f%87%ba-russian-%d1%80%d1%83%d1%81%d1%81%d0%ba%d0%b8%d0%b9-ru_ru/#post-235585 but not for the XStore core, unfortunately. Also, you can translate only the necessary strings that you see on the frontend. You can take some translation from WooCommerce translation and from XStore theme translation because the XStore core plugin includes many similar strings.

Regards

#255297 Copied In reply to: Can't change theme language (((

Olga Barlow

Participant

October 16, 2020 at 11:36

Hello,

We have improved the speed results a little bit.
Before – https://gtmetrix.com/reports/fairy.co.nz/pL8e2555
After – https://gtmetrix.com/reports/fairy.co.nz/ZPPH8ijY
We don’t have more options to speed up the site.
Clear your CDN cache because it calls to missing file http://prntscr.com/v0hgr0
Then contact your hosting provider to improve the server response time.

Regards

#255295 Copied In reply to: My xstore theme speed is very slow.can you help me to check it ?

Olga Barlow

Participant

October 16, 2020 at 10:54

Hello,

We were able to improve the results.
And page speed score.

Regards

Please contact administrator
for this information.

#255292 Copied In reply to: About slow page speed

Olga Barlow

Participant

October 16, 2020 at 10:35

Hello,

Unfortunately, Kirki framework (that we use for theme options) prevents using of the svg code in the HTML areas.
You can try to use the Statick block with the SVG http://prntscr.com/v0g3lf and then show it in the HTML Block http://prntscr.com/v0g34y .

Regards

#255285 Copied In reply to: SVG Icon on html block

Olga Barlow

Participant

October 15, 2020 at 17:28

Hello,

Theme translation file is not translated http://prntscr.com/v002nb and core plugin translation is almost empty http://prntscr.com/v003gs So, please, just translate the necessary strings.

Regards

#255230 Copied In reply to: translation of shop strings from English to Italian

Olga Barlow

Participant

October 15, 2020 at 17:24

Hello,

Are you talking about this string https://prnt.sc/uzzye3
You can change it in the theme translation files http://prntscr.com/v000ne

Regards

#255229 Copied In reply to: Category page translation string

Olga Barlow

Participant

October 15, 2020 at 17:20

Hello,

I have removed and added the item again and it works.

Regards

#255227 Copied In reply to: Header builder e-mail issue

Olga Barlow

Participant

October 15, 2020 at 17:14

Hello,

Try now. May I ask you why do you activate the theme on the same domains such many times? Maybe you need some help with theme installation?

Do you know that you can use 1 license for the 1 project only?

Regards

#255226 Copied In reply to: You have reached activation number limit

Olga Barlow

Participant

October 15, 2020 at 17:09

Hello,

Try to change the order in the Products > Attributes > edit the attribute > https://gyazo.com/7a8708dc35962aee82ee6267cb51d3b4

Regards

#255224 Copied In reply to: variations format – products

Olga Barlow

Participant

October 15, 2020 at 17:03

Hello,

I made it full width using custom CSS in the child theme. What do you want to remove?

Regards

#255223 Copied In reply to: Store list search

Olga Barlow

Participant

October 15, 2020 at 17:02

Hello,

Do you use some third-party plugin to add a booking system? Go to Appearance > Themes > enable the default WooCommerce theme – Storefront – and check if you have the same price. Let me know about the result.

Regards

#255221 Copied In reply to: Wrong Calculation

Olga Barlow

Participant

October 15, 2020 at 16:58

Hello,

Could you, please, check on how it works with the default Storefront theme? Because it looks that that gallery slider just does not initialize in inactive tabs. But that element is the default WPBakery element and if you have the same issue even with the default theme then the request should be addressed to WPBakery plugin support.

Regards

#255220 Copied In reply to: images not loading

Olga Barlow

Participant

October 15, 2020 at 16:52

Hello,

1) Because you did not duplicate the underline element http://prntscr.com/uzzb0i
2) Are the mentioned products on sale http://prntscr.com/uzzdje ?

Regards

#255219 Copied In reply to: Elementor Edit

Olga Barlow

Participant

October 15, 2020 at 16:45

Hello,

We have tested your site with the Redux http://prntscr.com/uzz5uw and it’s without http://prntscr.com/uzz73a And difference is not very big. So, Redux is not the reason of your issue. Try to optimize images and solve the other moments related to content and server http://prntscr.com/uzz5uw

But we found a lot of fatal errors http://prntscr.com/uzywso probably because this directive is disabled http://prntscr.com/uzyygz Try to enable it to fix the fatal errors caused by the Mailchimp plugin.

Regards

#255218 Copied In reply to: Redux Destroying Site/Admin And Slow

Olga Barlow

Participant

October 15, 2020 at 16:38

Hello,

Watch this video tutorial https://youtu.be/gY-x4m47Duo This is for the XStore theme but Legenda theme uses the same method to create footer. You’ll get columns side by side.

Regards

#255217 Copied In reply to: multi column in footer

Olga Barlow

Participant

October 15, 2020 at 16:18

Hello,

Problem caused by your child theme. Once I enable parent Royal theme menu works fine. I found that you copied almost all the files from the previous version of the parent theme to child theme. Did you change all these files? Child theme should include only files or functions you really changed. There is no need to copy whole files of the parent theme to child theme.
So, leave in the child theme only files that you changed.
Reply after that.

Regards

#255214 Copied In reply to: Mobile menu click shows nothing

Olga Barlow

Participant

October 15, 2020 at 16:08

Hello,

Provide us with FTP access to your site to get help with the update.

Regards

#255212 Copied In reply to: Not able to update to the latest version

Olga Barlow

Participant

October 15, 2020 at 15:39

Hello,

Go to Theme Options > Header Settings > Main header area > Enable search form in header > choose On. That form comes without predactive search.

Regards

#255206 Copied In reply to: 8theme Search widget in header

Olga Barlow

Participant

October 15, 2020 at 15:25

Hello,

1) We have made the search map full-width http://prntscr.com/uzx5qc Is it ok? Or you asked about something else?

2) To add more widgets to the sidebar go to Appearance > Widgets > drog and drop the necessary widgets to Shop sidebar widget area.

Regards

#255202 Copied In reply to: Store list search

Olga Barlow

Participant

October 15, 2020 at 15:18

Hello,

Check the option now. We have made fixes in the XStore core plugin files.

Regards

#255201 Copied In reply to: Main Menu – Sub Menu Formatting

Olga Barlow

Participant

October 15, 2020 at 13:45

Hello,

Check now.

Regards

#255192 Copied In reply to: Brands page 404 not found

Olga Barlow

Participant

October 15, 2020 at 13:34

Hello,

Thanks. Could you, please, change permissions for our WP user to admin permissions because we can’t check the backend settings?

Regards

#255190 Copied In reply to: Mobile menu click shows nothing

Olga Barlow

Participant

October 15, 2020 at 13:30

Hello,

It seems that you changed the access to the Dashboard, so I can’t change the switchers design. Anyway. you can customize the appearance of the language switcher in the WPML settings and choose the list instead of the drop-down. Probably, option was reset while we tried another theme to test the issue with the default theme.

Regards

#255188 Copied In reply to: slide revolution issue on mobile

Olga Barlow

Participant

October 15, 2020 at 13:26

Hello,

Add the svg code for the cart for example and provide us with the WP Dashboard access to your site if it does not work.
We’ll check the issue in more detail.

Regards

#255187 Copied In reply to: Add new SVG icon

Olga Barlow

Participant

October 15, 2020 at 13:24

Hello,

Could you, please, provide us with temporary WP Dashboard access to your site to check the issue in more detail?

Regards

#255183 Copied In reply to: SVG Icon on html block

Olga Barlow

Participant

October 15, 2020 at 13:20

Hello,

Either remove the translation http://prntscr.com/uzue9j
Or edit it according to your needs http://prntscr.com/uzuewv
I have removed the translation for the shopping cart strings.

Regards

#255182 Copied In reply to: Cart Mini Drop Down

Olga Barlow

Participant

October 15, 2020 at 13:15

Hello,

There should be [privacy_policy] shortcode, not the just translated text in the [ …. ]

Regards

#255181 Copied In reply to: woocommerce problem
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Viewing 13,980 results - 13,951 through 13,980 (of 30,337 total)

Viewing 30 posts - 13,951 through 13,980 (of 30,337 total)

← 1 2 3 … 465 466 467 … 1,010 1,011 1,012 →

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