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Elementor Edit - by lakoz61 - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

lakoz61

Participant

October 15, 2020 at 12:23

Hi,

I try to edit my homepage with elementor. When I duplicate a product bar, it become different. Titles should be the same with the same underline https://imgur.com/a/LtAOj72

Secondly, when I add a products of xstore into the page, I can choose between products. Some products are not visible.

https://imgur.com/a/a4iK4dr

Please, contact administrator
for this information.

#255176 Copied Theme version: 1.0

10 Answers

Olga Barlow

Support staff

October 15, 2020 at 16:52

Hello,

1) Because you did not duplicate the underline element http://prntscr.com/uzzb0i
2) Are the mentioned products on sale http://prntscr.com/uzzdje ?

Regards

#255219 Copied

lakoz61

Participant

October 16, 2020 at 16:48

Hello,

1) No I try it all, duplicate the underline element, duplicate the whole section. In the preview version it shows correctly. But when I publish the page, it changes. When I align the title on right side, it shows on the left side when I publish the page.
2) Yes, they have reduced prices.

Regards

Please contact administrator
for this information.

#255372 Copied

Olga Barlow

Support staff

October 17, 2020 at 08:16

Hello,

1) It works for me http://prntscr.com/v10spe Right alignment displays title on the right side.

2) Provide us with FTP access to your site to check the issue with this product in more detail.

Regards

#255442 Copied

lakoz61

Participant

October 17, 2020 at 18:15

Hello,

1) Its Ok now, it was a cache problem.

Regards

Please contact administrator
for this information.

#255515 Copied

Olga Barlow

Support staff

October 19, 2020 at 09:41

Hello,

Check the FTP access that you provided, please. We can’t connect to your server http://prntscr.com/v25r90

Regards

#255637 Copied

lakoz61

Participant

October 20, 2020 at 11:13

Hello,

Normally now it should work

Regards

Please contact administrator
for this information.

#255781 Copied

Olga Barlow

Support staff

October 20, 2020 at 15:33

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#255817 Copied

Olga Barlow

Support staff

October 27, 2020 at 11:06

Hello,

We found that your FTP comes to the wrong directory http://prntscr.com/v7rysg and we don’t see our theme there. Please, check the FTP and provide the correct one to WP installation with our theme.

Regards

#256656 Copied

lakoz61

Participant

November 4, 2020 at 12:59

Hello,

Now it shoud work.

Regards

Please contact administrator
for this information.

#257723 Copied

Olga Barlow

Support staff

November 4, 2020 at 17:02

Hello,

What about the password for the FTP user?

Regards

#257778 Copied
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