Elementor Edit - by lakoz61 - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

  • Avatar: lakoz61
    lakoz61
    Participant
    October 15, 2020 at 12:23

    Hi,

    I try to edit my homepage with elementor. When I duplicate a product bar, it become different. Titles should be the same with the same underline https://imgur.com/a/LtAOj72

    Secondly, when I add a products of xstore into the page, I can choose between products. Some products are not visible.

    https://imgur.com/a/a4iK4dr

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2020 at 16:52

    Hello,

    1) Because you did not duplicate the underline element http://prntscr.com/uzzb0i
    2) Are the mentioned products on sale http://prntscr.com/uzzdje ?

    Regards

    Avatar: lakoz61
    lakoz61
    Participant
    October 16, 2020 at 16:48

    Hello,

    1) No I try it all, duplicate the underline element, duplicate the whole section. In the preview version it shows correctly. But when I publish the page, it changes. When I align the title on right side, it shows on the left side when I publish the page.
    2) Yes, they have reduced prices.

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 17, 2020 at 08:16

    Hello,

    1) It works for me http://prntscr.com/v10spe Right alignment displays title on the right side.

    2) Provide us with FTP access to your site to check the issue with this product in more detail.

    Regards

    Avatar: lakoz61
    lakoz61
    Participant
    October 17, 2020 at 18:15

    Hello,

    1) Its Ok now, it was a cache problem.

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 19, 2020 at 09:41

    Hello,

    Check the FTP access that you provided, please. We can’t connect to your server http://prntscr.com/v25r90

    Regards

    Avatar: lakoz61
    lakoz61
    Participant
    October 20, 2020 at 11:13

    Hello,

    Normally now it should work

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2020 at 15:33

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 27, 2020 at 11:06

    Hello,

    We found that your FTP comes to the wrong directory http://prntscr.com/v7rysg and we don’t see our theme there. Please, check the FTP and provide the correct one to WP installation with our theme.

    Regards

    Avatar: lakoz61
    lakoz61
    Participant
    November 4, 2020 at 12:59

    Hello,

    Now it shoud work.

    Regards

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 4, 2020 at 17:02

    Hello,

    What about the password for the FTP user?

    Regards

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