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Wrong Calculation - by Dhawal Saxena - on WordPress WooCommerce support

This topic has 13 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

Dhawal Saxena

Participant

October 15, 2020 at 13:54

Please note that system is showing wrong calculation. Screenshot – https://prnt.sc/uzus8j…

#255197 Copied Theme version: 7.0.2 WooCommerce version: 4.5.2

12 Answers

Olga Barlow

Support staff

October 15, 2020 at 17:02

Hello,

Do you use some third-party plugin to add a booking system? Go to Appearance > Themes > enable the default WooCommerce theme – Storefront – and check if you have the same price. Let me know about the result.

Regards

#255221 Copied

Dhawal Saxena

Participant

October 15, 2020 at 19:55

When I change the theme then the price get corrected .. screenshot – https://prnt.sc/v02xq5

Please contact administrator
for this information.

#255242 Copied

Rose Tyler

Support staff

October 16, 2020 at 09:45

Hello,

What additional plugin do you use?
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Please provide correct wp-admin access – https://prnt.sc/v0ezid + FTP access, we will check what can be done to help you.

Regards

#255278 Copied

Dhawal Saxena

Participant

October 16, 2020 at 19:40

Please note that just before 3 days it was working fine. Suddenly stopped working. Password sent again.

Please contact administrator
for this information.

#255397 Copied

Olga Barlow

Support staff

October 17, 2020 at 07:53

Hello,

What about FTP access? We need to check files to find the reason of the issue.
And enable booking system because I don’t see it for this product to test https://abstore.in/products/groom-combo-with-cream-dupatta/ Or provide link to product where you have it.

Regards

#255435 Copied

Dhawal Saxena

Participant

October 17, 2020 at 10:37

You can check on these 2 product:-

https://abstore.in/products/groom-combo-with-cream-dupatta-2/

https://abstore.in/products/jackquard-red-sherwani/

#255467 Copied

Olga Barlow

Support staff

October 19, 2020 at 08:40

Hello,

I disabled Ajax add to cart for the simple products because such plugins do not work with the Ajax add to cart and everything works http://prntscr.com/v24aqf
So, check now.

Regards

#255634 Copied

Dhawal Saxena

Participant

October 19, 2020 at 15:15

Thats great. Why. it is not showing “Rent Per Day” (It showing “Rent”)

How to change the date format as DD-MMM-YYYY i.e. 19-OCT-2020

#255702 Copied

Olga Barlow

Support staff

October 19, 2020 at 16:29

Hello,

Ask these questions to the Rent plugin author. We are able to help only with our theme settings.

Regards

#255718 Copied

Dhawal Saxena

Participant

October 20, 2020 at 17:51

I think change the date format as DD-MMM-YYYY i.e. 19-OCT-2020 is the THEME MATTER

Please confirm and possible give solution.

#255840 Copied

Dhawal Saxena

Participant

October 21, 2020 at 12:35

please reply

#255916 Copied

Olga Barlow

Support staff

October 21, 2020 at 16:35

Hello,

Nope, it’s not theme option. Date settings you can find in the Settings > General > Date Format If you are looking for the default WordPress options. Don’t know if it changes the booking date format.

Regards

#255994 Copied
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