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My xstore theme speed is very slow.can you help me to check it ?

This topic has 4 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

tsac

Participant

October 15, 2020 at 00:33

I have just activated xstore theme and the full loading time of the website is around 9 seconds.This makes it totally useless. So, whats the problem and how can I bring it down to 1 seconds??I have used keycdn for acceleration, and compressed all the pictures on the website and changed the format to webp, but it still can’t solve the problem of slow speed. I tried to disable all plugins. Once the XStore Core plugin is activated, TTFB will increase By 8s, can you help me check?I have created an administrator account for you.

Please, contact administrator
for this information.

#255117 Copied Theme version: 7.0.2 WooCommerce version: 4.6.0 |

3 Answers

Olga Barlow

Support staff

October 16, 2020 at 11:36

Hello,

We have improved the speed results a little bit.
Before – https://gtmetrix.com/reports/fairy.co.nz/pL8e2555
After – https://gtmetrix.com/reports/fairy.co.nz/ZPPH8ijY
We don’t have more options to speed up the site.
Clear your CDN cache because it calls to missing file http://prntscr.com/v0hgr0
Then contact your hosting provider to improve the server response time.

Regards

#255295 Copied

tsac

Participant

October 16, 2020 at 12:23

Hi there,
I am not satisfied with the speed optimization this time,because I have another website on this vps with fairy.co.nz,the domain is https://znz.nz,it looks so faster than fairy.co.nz.So I don’t think it’s a server problem. What optimizations have you made on the website? Do you need FTP information to check further?

#255304 Copied

Olga Barlow

Support staff

October 16, 2020 at 15:25

Hello,

We changed the Theme Options > Speed optimization options, cache plugins settings, used lazy loading for the page content. We don’t have more options from our site to improve the site speed. You can submit request to the WPKraken team to get help with the individual site optimization.
Or we are ready to give you refund. You can submit refund request here https://themeforest.net/refund_requests/new

Regards

#255356 Copied
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