Forum Replies Created

Viewing 30 posts - 13,801 through 13,830 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 14:08

    Hello,

    Could you tell me for which project or portfolio category do you want to show Egogain3 header http://prntscr.com/v3u7gv ? For the Eibar | Egogain3 project?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 13:27

    Hello,

    You did not create the shop page but set the home page as the shop page and disabled sidebar in the page settings http://prntscr.com/v3t9qi
    I created a separate shop page http://prntscr.com/v3tagk and did not enable that option.
    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 13:13

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 12:11

    Hello,

    Provide us with screenshots of the issue because I’m not sure that understand the problem with the H1 size. What size do you want to have for the h1?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 11:46

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 11:03

    Hello,

    You are welcome.
    Updated child theme header.php file and resaved permalinks in WP settings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 11:00

    Hello,

    Provide us with WP Dashboard access to check the error message about google fonts.
    Also, do you have problems with the H1 tag in the page content or on the single product page?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 10:57

    Hello,

    Take our apologies for the delay in answering!

    1) Please, install the necessary extensions https://prnt.sc/v3p4ja We need to generate thumbnails for the products because at this moment it takes the original full-size images and it caused the speed issue. Once you install these extensions go to Tools > Regenerate Thumbnails > regenerate all the thumbnails.

    2) Don’t use such many products per page http://prntscr.com/v3ooaf Set 20 for example, then you get page loaded much faster.

    3) Also, we could offer you our XStore theme https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 instead of Legenda theme. XStore is more optimized and customizable.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 09:58

    Hello,

    Do you use WPML plugin to create a multilingual site or which one?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 21, 2020 at 09:56

    Hello,

    Provide us with link to your site and WP Dashboard access to allow us to check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:25

    Hello,

    On what domain do you plan to reinstall theme? Here https://www.beprivee.com/ ?
    But your license is in use for this project https://farmbox.eii.com.mx/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:22

    Hello,

    Done.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:22

    Hello,

    Done. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:21

    Hello,

    Could you, please, explain in more detail? Did you face any compatibility issues with the wc lovers multivendor plugin or need the Countdown Timer when the sale offer is off?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:18

    Hello,

    Then go to Theme Options > Header builder > Sticky header > change the type to Fixed instead of Smart.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:17

    Hello,

    If your server has the necessary limit then just ignore that warning.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 17:16

    Hello,

    Ask your server to check if everything is ok with our SSL certificate, because developers looked at the problem and this is something from the SSL certificate side, read for example this article https://phabricator.wikimedia.org/T202309

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 16:19

    Hello,

    1) Choose the Bestselling http://prntscr.com/v362xu
    2) We don’t have such an option, unfortunately.
    3) Explain in more detail what do you mean by collections? Product categories?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 16:09

    Hello,

    Remove all code before and add the next one

    .et_b_header-menu .item-design-dropdown .nav-sublist-dropdown ul > li > a {
        width: auto;
        display: inline-flex;
        position: relative;
    }
    
    .et_b_header-menu .nav-sublist-dropdown .menu-item .item-link:before {
        content: '';
        height: 2px;
        width: 0;
        right: 0;
        position: absolute;
        transition: width .2s ease-in-out;
        bottom: 0;
        background-color: #6aa6cb;
    }
    .et_b_header-menu .nav-sublist-dropdown .menu-item > .item-link:hover:before {
        width: 100%;
        left: 0;
        right: auto;
    }
    
    .et_b_header-menu.et_element-top-level .nav-sublist-dropdown .item-link, .site-header .widget_nav_menu .menu > li > .sub-menu a, .site-header .etheme_widget_menu .nav-sublist-dropdown .item-link {
        padding-left: 0;
        padding-right: 0;
    }
    
    .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown:not(.nav-sublist), .et_b_header-menu.et_element-top-level .item-design-dropdown .nav-sublist-dropdown ul > li .nav-sublist ul, .et_b_header-menu.et_element-top-level .item-design-mega-menu .nav-sublist-dropdown:not(.nav-sublist) {
        padding-left: 1.9em !important;
        padding-right: 1.9em !important;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 16:07

    Hello,

    Use this custom

    .sticky-message-on .content-page .woocommerce-message {
        background-color: #b12185 !important;
    }
    .et-notify[data-type=success] {
      background: #b12185;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:40

    Hello,

    Launch the Kids version import again and import only media https://gyazo.com/76599d948c2236e105221c4a7571a925

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:34

    Hello,

    Ok, sure.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:33

    Hello,

    Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:30

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:12

    Hello,

    You don’t need to edit the theme files located in the woocommerce folder. Just create translation as described here https://www.8theme.com/demo/docs/xstore/#translation and translate all the necessary strings.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:10

    Hello,

    Provide us with WP Dashboard access to your site and link to product where you used the WPBakery.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:09

    Hello,

    This error is not related to our theme. Please, contact Elementor or WooCommerce plugin support to get help with the compatibility of the tax option and Elementor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:08

    Hello,

    Provide us with link to your site and temporary WP Dashboard access to check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:06

    If you have appropriate skills you can do this by yourself.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    October 20, 2020 at 15:05

    Hello,

    Provide us with temporary WP Dashboard access to your site to check the issue in more detail.

    Regards

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    Viewing 13,830 results - 13,801 through 13,830 (of 30,337 total)
Viewing 30 posts - 13,801 through 13,830 (of 30,337 total)
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