Page 462 – 8theme.com

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Olga Barlow

Participant

October 20, 2020 at 15:09

Hello,

This error is not related to our theme. Please, contact Elementor or WooCommerce plugin support to get help with the compatibility of the tax option and Elementor.

Regards

#255810 Copied In reply to: Elementor will not work on website

Olga Barlow

Participant

October 20, 2020 at 15:08

Hello,

Provide us with link to your site and temporary WP Dashboard access to check and help you.

Regards

#255809 Copied In reply to: All Department Menu Icons

Olga Barlow

Participant

October 20, 2020 at 15:06

If you have appropriate skills you can do this by yourself.

Regards

#255808 Copied In reply to: Change the loader and message

Olga Barlow

Participant

October 20, 2020 at 15:05

Hello,

Provide us with temporary WP Dashboard access to your site to check the issue in more detail.

Regards

#255807 Copied In reply to: Products by category are not displayed

Olga Barlow

Participant

October 20, 2020 at 15:04

Hello,

1) Please, increase the max input vars to 3000-4000 http://prntscr.com/v349c0
2) Provide FTP access (FTP host, FTP user, FTP pass), not the cPanel access.

Regards

#255806 Copied In reply to: Facebook Login issue

Olga Barlow

Participant

October 20, 2020 at 14:54

Hello,

Launch the Kids version import again and import only media https://gyazo.com/76599d948c2236e105221c4a7571a925

Regards

#255804 Copied In reply to: KIDS theme Not Working Properly

Olga Barlow

Participant

October 20, 2020 at 14:51

Hello,

1) I don’t see issue with the sliders https://gyazo.com/c8c3507c479337d90115b3ca691e18d2
2) Connect your Instagram account like a business account, not like a personal http://prntscr.com/v33vbp

Regards

#255803 Copied In reply to: Homepage slider nor working

Olga Barlow

Participant

October 20, 2020 at 14:40

Hello,

You are welcome.

Regards

#255801 Copied In reply to: You have reached activation number limit.

Olga Barlow

Participant

October 20, 2020 at 14:40

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#255800 Copied In reply to: Unable to checkout after logging in with Facebook

Olga Barlow

Participant

October 20, 2020 at 14:39

Hello,

FF – http://prntscr.com/v33ku0
Safari – http://prntscr.com/v33lvc

Regards

#255799 Copied In reply to: Thumbnails not Loading

Olga Barlow

Participant

October 20, 2020 at 14:36

Hello,

Provide us with link to your page with form and also WP Dashboard access to your site. We’ll check and help you.

Regards

#255798 Copied In reply to: contact form demo restaurant

Olga Barlow

Participant

October 20, 2020 at 14:34

Hello,

1) Our theme comes with partial translation. If you have some missing strings you need to translate them by yourself.

2) Translation files placed in the wp-content/languages/themes folder and WPML takes it in addition to string translator. You can check it using Loco Translate plugin http://prntscr.com/v335gd . Header strings you can translate using admin strings option http://prntscr.com/v332zo

3) Added. We edited page content and added the slider.
3.a) Go to Static Blocks > translate mega menu static blocks.

4) Choose the google font that will be suitable for both languages and that supports both languages https://fonts.google.com/?subset=arabic

Regards

#255797 Copied In reply to: Arabic Translation and Font

Olga Barlow

Participant

October 20, 2020 at 14:23

Hello,

Update theme to version 7.0.2 and core plugin to 3.0.2 and try again.

Regards

#255796 Copied In reply to: cannot enter my xstore theme

Olga Barlow

Participant

October 20, 2020 at 14:04

Hello,

I have passed your issue to our developers. I’ll inform you once get the answer from them.

Regards

#255795 Copied In reply to: Can't login with Facebook. Please, try again later.

Olga Barlow

Participant

October 20, 2020 at 14:03

Hello,

1) Read more about child theme here https://www.8theme.com/documentation/docs/child-theme/
You can skip this step if you don’t plan to make changes in theme files.

2) There is no need to install the WPBakery plugin if you plan to use the Elementor page builder.

3) Elementor is the page builder, you can edit page content, Static block content and product description using this builder. If you want to edit header use the header builder, your version uses multiple headers, watch the video tutorial https://youtu.be/BpeXfzNwkOc

Regards

#255794 Copied In reply to: Unable to update live site but editor mode works fine?

Olga Barlow

Participant

October 20, 2020 at 13:57

Hello,

We don’t have full-page import for the Elementor but you can use the XStore Studio http://prntscr.com/v32if8 to import the sections of the page you like to build the full page section by section.

Regards

#255793 Copied In reply to: Google maps

Olga Barlow

Participant

October 20, 2020 at 13:52

Hello,

Contact your hosting provider and ask to set client_max_body_size 20M.

Regards

#255792 Copied In reply to: Error 500 when using theme customizer

Olga Barlow

Participant

October 20, 2020 at 11:03

Hello,

Sorry for this inconvenience. Try now, please.

Regards

#255780 Copied In reply to: Reset Activation Limit Again…

Olga Barlow

Participant

October 20, 2020 at 11:02

Hello,

Watch the video tutorial https://youtu.be/7QluEYxznKs
Let me know if you have any questions after that.

Regards

#255779 Copied In reply to: Mega Menu Configuration

Olga Barlow

Participant

October 20, 2020 at 11:01

Hello,

You are welcome.
You have created another topic with this question. Wait for the answer there.

Regards

#255778 Copied In reply to: Want some changes to Product Categories Widget

Olga Barlow

Participant

October 20, 2020 at 10:48

Hello,

Icons font is ok now http://prntscr.com/v2xvlg
Probably your code helped.

Regards

#255777 Copied In reply to: Font Awesome Not Showing

Olga Barlow

Participant

October 20, 2020 at 10:45

Hello,

Fixed. Check now.

Regards

#255776 Copied In reply to: Top Header Contact Section Can't Be Clicked

Olga Barlow

Participant

October 20, 2020 at 10:39

Hello,

Try now, please.

Regards

#255775 Copied In reply to: I use activation ket over 10 time for one domain

Olga Barlow

Participant

October 20, 2020 at 10:37

Hello,

Thank you for your choice! We’ll implement this.

Regards

#255773 Copied In reply to: Add new SVG icon

Olga Barlow

Participant

October 20, 2020 at 10:34

Hello,

There is no such icon in the list by default for that element but we have added it using custom CSS. Check now.

Regards

#255772 Copied In reply to: Change Phone Logo In Top Header

Olga Barlow

Participant

October 20, 2020 at 10:23

Hello,

Try now, please.

Regards

#255770 Copied In reply to: need a local development licence or support for fixing Elementor unsupport issue

Olga Barlow

Participant

October 20, 2020 at 10:21

Hello,

We have split the row into columns and change the number of products to 2 per row http://prntscr.com/v2x8ed

Check now.

Regards

#255769 Copied In reply to: Product Problem

Olga Barlow

Participant

October 20, 2020 at 10:18

Hello,

Update theme and XStore core plugin to the latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and try to edit the page using Elementor after that.

Regards

#255768 Copied In reply to: elementor Plugin not working

Olga Barlow

Participant

October 20, 2020 at 09:55

Hello,

1) You provided access to empty directory http://prntscr.com/v2wk17 We need access to your WP installation.

2) Just search the necessary strings and translate them http://prntscr.com/v2wm6t

Regards

#255767 Copied In reply to: SLOW LOADING THEME DEMO

Olga Barlow

Participant

October 20, 2020 at 09:50

Hello,

Take my apologies for the delay in answering.

1) I have checked your site and see the percentage discount label for your products http://prntscr.com/v2wdm9 So, what is the problem with this?

2) I see that size is above the color http://prntscr.com/v2wi5v So, could you explain what you want to achieve in more detail?

Regards

#255766 Copied In reply to: Price and discount
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Viewing 13,860 results - 13,831 through 13,860 (of 30,391 total)

Viewing 30 posts - 13,831 through 13,860 (of 30,391 total)

← 1 2 3 … 461 462 463 … 1,012 1,013 1,014 →

Forum Replies Created

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