Reset Activation Limit Again… - by THoerig

This topic has 6 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

  • Avatar: THoerig
    THoerig
    Participant
    October 20, 2020 at 07:36

    Like I said before, I am trying out different servers and none of them have supported the theme. I’ve now setup my own server with ISPConfig dedicated and hopefully this will be the last time I have to reinstall Ubuntu-Server… It has been a pain in the ass honestly, first the mail wasn’t working, then I broke the Wifi Adapater Protocol, …. I need the activation limit reset again and hopefully this will be the last time. But as I have said before there is only one site that will ever use your theme with this license.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2020 at 11:03

    Hello,

    Sorry for this inconvenience. Try now, please.

    Regards

    Avatar: THoerig
    THoerig
    Participant
    October 20, 2020 at 16:04

    Honeslty I’m sorry I keep having to get yall to do this; new to all of this server stuff, but damn I think I’m getting the hang of it

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 20, 2020 at 17:22

    Hello,

    Done.

    Regards

    Avatar: Monse_Peruzzi
    Monse Peruzzi
    Participant
    October 21, 2020 at 15:27

    Hello Olga, sorry for the intrusion however I have problems with support because my inquiries close automatically.
    This was my message:
    Hello, I have a problem reactivating my XSTORE theme. Today I deactivated my theme because I had problems with the web however when I tried to activate it again I wasn´t able. In a previous message you told me that my license is being used by this website https://farmbox.eii.com.mx/ however I have never seen it in my life until you send me the URL. I am the only owner of this license and I have my certificate that proves it. I would really appreciate if you help me reactivate my xstore theme in my site http://www.beprivee.com ASAP, it has been activated in my site since I purchased it months ago.

    When I try to activate it it says the following:
    You have reached activation number limit.
    According to the ThemeForest license policy, you can use 1 license for 1 project only.
    Ping us along the way if you have any questions here.

    Regards,

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 21, 2020 at 15:38
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