Return to previous page

Topic: Elementor will not work on website

tristtram

Participant

October 20, 2020 7:58 am

Note that the 1.0 is the child theme, elementor will not work, sais in stock 4 for some reasone when i click it

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.5.1
Current theme: XStore Child (version 1.0)
Current plugin: WooCommerce (version 4.6.0)
PHP version 7.2.33

Error Details
=============
An error of type E_ERROR was caused in line 190 of the file /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-customer.php. Error message: Uncaught Error: Call to undefined function wc_get_chosen_shipping_method_ids() in /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-customer.php:190
Stack trace:
#0 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-tax.php(459): WC_Customer->get_taxable_address()
#1 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-tax.php(481): WC_Tax::get_tax_location(”, Object(WC_Customer))
#2 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1058): WC_Tax::get_rates(”)
#3 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1101): wc_get_price_excluding_tax(Object(WC_Product_Variation), Array)
#4 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(371): wc_get_price_to_display(Object(WC_Product_Variation))
#5 /home/sparklel/public_html/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(312): WC_Produc
Site URL: hidden
Theme version: 1.0
WooCommerce version: 4.6.0

#255761 copied to clipboard

Olga Barlow

Support staff

October 20, 2020 3:09 pm

Hello,

This error is not related to our theme. Please, contact Elementor or WooCommerce plugin support to get help with the compatibility of the tax option and Elementor.

Regards

#255810 copied to clipboard

Visioneone TV

Participant

June 14, 2022 7:57 am

Helo mine Elementor pro not working or taking loading when i am refreshing mine i can’t edit anything in it

#325881 copied to clipboard

Rose Tyler

Support staff

June 14, 2022 8:06 am

Hello @Visioneone TV,

Please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide temporary wp-admin access, via the Private Content area, so we can take a closer look.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. If you are using CDN cache or server cache, clear them also.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Waiting for your reply.

Regards

#325882 copied to clipboard

Ernesto Angeles

Participant

August 8, 2022 11:26 pm

I have installed the new theme, elementro is not possible to edit, only when I uninstall the XStore Core plugin

Content is visible for topic creator and
support staff only.

#331331 copied to clipboard

Awais Ahmed

Participant

August 9, 2022 5:57 am

Hello, @Ernesto Angeles,

I have just checked your site and the XStore Core plugin is Installed and Activated on your site and also the Elementor edit page is working perfectly fine as well, please see the below-given screenshots, It must be the cache issue at your end nothing else, please try to clear the cache of your site and browser and check back.

https://postimg.cc/jwjYmZ2H

Regards 8Themes Team.

#331338 copied to clipboard