Go to Theme Options > Typography > choose the necessary font http://prntscr.com/v8q33u
If you still have a problem after that then provide us with WP Dashboard access to your site.
Regards
Olga Barlow
Participant
October 28, 2020 at 15:36
Hello,
You can either use the style attribute while adding your description, for example <p style="color: #310375;">Kookaburra International is an online beauty store. </p>
Or add the following code to Theme Options > Custom CSS to apply it for all the categories
.page-wrapper .term-description p {
color: #310375;
}
Regards
Olga Barlow
Participant
October 28, 2020 at 15:27
Hello,
I see. Nope, we don’t have such option. Look for the additional plugin to add labels for the products.
Regards
Olga Barlow
Participant
October 28, 2020 at 15:26
Hello,
I’m not sure that understand where exactly you want to use the current license. Do you want to keep it for the allflavors or pousadabambuza?
At this moment license is active for the allflavors.
We checked your error log and error was caused by the third-party plugin http://prntscr.com/v8p5ep
Do you have any error logs that display that our theme or core plugin causes the error?
Regards
Olga Barlow
Participant
October 28, 2020 at 14:57
Hello,
Deactivate and remove theme from allflavors.com.br and then we’ll be able to unblock the license for the other project.
WordPress or WooCommerce do not have such option by default. Maybe look for additional plugins to implement this but I’m not sure if such plugin exists.
Regards
Olga Barlow
Participant
October 28, 2020 at 14:13
Hello,
Check now, please.
Regards
Olga Barlow
Participant
October 28, 2020 at 13:58
Hello,
We don’t add the special og tags to our theme because they conflict with the SEO plugins that customers use. Without og tags, FB takes the first paragraph from your site to the og:description.
Why is it the problem for you to install SEO plugin, for example, Yoast SEO? It’s free and does not slow down the site.
Regards
Olga Barlow
Participant
October 28, 2020 at 13:48
Hello,
1) Bundled version of the WPBakery plugin does not include access to the WPBakery library. If you want to use it you need to buy the personal license for the plugin because the plugin author allows access to this only for owners of the personal license.
2) You can’t use mix the Elementor and WPBakery content on the same page. You can edit one page created with Elementor using the Elementor and edit page created with WPBakery using WPBakery. But we don’t recommend using of both builders because it slows down the site. So, it would be better to choose one of them.
3) Import the whole page and then just remove unnecessary sections.
Regards
Olga Barlow
Participant
October 28, 2020 at 13:37
Hello,
1) http://prntscr.com/v8n38u You set the container color to white and it has more priority than the Dark modehttp://prntscr.com/v8n5uh
Once you make changes in theme options clear CDN cache to apply changes.
2) Could you, please, re-add the account http://prntscr.com/v8n1j0 ?
3) Check the sliders now http://prntscr.com/v8n6zz
Regards
Olga Barlow
Participant
October 28, 2020 at 13:20
Hello,
Provide us FTP access to your site to help you with this issue.
Regards
Olga Barlow
Participant
October 28, 2020 at 13:09
Hello,
Ok, sure. Take your time.
Regards
Olga Barlow
Participant
October 28, 2020 at 13:08
Hello,
Unfortunately, we have to remove logging with the FB on the checkout page from our theme because WooCommerce made some updates and it does not allow redirects on the checkout page.
Regards
Olga Barlow
Participant
October 28, 2020 at 12:56
Hello,
We have updated theme on your site to the pre-released version that has some page speed improvements and got the following results https://tools.pingdom.com/#5d5bc3d43dc00000
We don’t have more options to improve the site speed. Try to contact your hosting provider, maybe their support will be able to reduce the server response time.
Go to Theme Options > Header builder > edit the menu element and change the font also there.
Regards
Olga Barlow
Participant
October 27, 2020 at 16:51
Hello,
You used incorrect link, XStore Studio is examples of the pages created using Elementor page builder. Use this link to import the Ecotransport home page https://xstore.8theme.com/demos/2/ecotransport/
Regards
Olga Barlow
Participant
October 27, 2020 at 16:49
Hello,
We are still waiting for their deep investigation http://prntscr.com/v810r2 We provided access to allow their support to check the problem in more detail and help. Once we get any clear answer I’ll inform you. Sorry for this delay.
Regards
Olga Barlow
Participant
October 27, 2020 at 16:47
Hello,
Provide us with temporary WP Dashboard access to your site to check the issue, because you use the Maintenance mode and we can’t check it http://prntscr.com/v80zgm
