Page 455 – 8theme.com

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Viewing 30 posts - 13,621 through 13,650 (of 30,337 total)

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Olga Barlow

Participant

October 28, 2020 at 15:20

Hello,

We checked your site using the default Storefront WooCommerce theme and faced the same issue https://gyazo.com/5f876aeef04cf565d6c915739c1b5a41
So, our theme is not the reason of the registration problem. Contact WooCommerce support to get help with this https://wordpress.org/support/plugin/woocommerce/
We are able to help only if the problem caused by our theme.

Regards

#256801 Copied In reply to: Account Page Creating Accout not Working

Olga Barlow

Participant

October 28, 2020 at 15:03

Hello,

We checked your error log and error was caused by the third-party plugin http://prntscr.com/v8p5ep
Do you have any error logs that display that our theme or core plugin causes the error?

Regards

#256798 Copied In reply to: Server problem

Olga Barlow

Participant

October 28, 2020 at 14:57

Hello,

Deactivate and remove theme from allflavors.com.br and then we’ll be able to unblock the license for the other project.

Regards

#256797 Copied In reply to: License error – You have reached activation number limit.

Olga Barlow

Participant

October 28, 2020 at 14:55

Hello,

Go to Slider settings and make sure that you have the icons there http://prntscr.com/v8oz17

Regards

#256796 Copied In reply to: Icons missing from homepage

Olga Barlow

Participant

October 28, 2020 at 14:50

Hello,

Provide us with temporary WP Dashboard access and links to products that allow adding ratings and products that do not have this option.

Regards

#256793 Copied In reply to: star rating

Olga Barlow

Participant

October 28, 2020 at 14:47

Hello,

We have checked it in-depth and found that you already used this license for 2 other projects:
https://allflavors.com.br/ and https://rafaelpereira.net/bambuza/
You can use 1 license for 1 project according to ThemeForest license policy https://themeforest.net/licenses/standard

Regards

#256792 Copied In reply to: License error – You have reached activation number limit.

Olga Barlow

Participant

October 28, 2020 at 14:44

Hello,

Add the sale price http://prntscr.com/v8oovg and you’ll get the sale label https://prnt.sc/v8oo6l

Regards

#256789 Copied In reply to: Sales Label

Olga Barlow

Participant

October 28, 2020 at 14:14

Hello,

WordPress or WooCommerce do not have such option by default. Maybe look for additional plugins to implement this but I’m not sure if such plugin exists.

Regards

#256787 Copied In reply to: How can log in domain & subdomain together

Olga Barlow

Participant

October 28, 2020 at 14:13

Hello,

Check now, please.

Regards

#256785 Copied In reply to: select option split

Olga Barlow

Participant

October 28, 2020 at 13:58

Hello,

We don’t add the special og tags to our theme because they conflict with the SEO plugins that customers use. Without og tags, FB takes the first paragraph from your site to the og:description.
Why is it the problem for you to install SEO plugin, for example, Yoast SEO? It’s free and does not slow down the site.

Regards

#256783 Copied In reply to: Social Media Post

Olga Barlow

Participant

October 28, 2020 at 13:48

Hello,

1) Bundled version of the WPBakery plugin does not include access to the WPBakery library. If you want to use it you need to buy the personal license for the plugin because the plugin author allows access to this only for owners of the personal license.

2) You can’t use mix the Elementor and WPBakery content on the same page. You can edit one page created with Elementor using the Elementor and edit page created with WPBakery using WPBakery. But we don’t recommend using of both builders because it slows down the site. So, it would be better to choose one of them.

3) Import the whole page and then just remove unnecessary sections.

Regards

#256782 Copied In reply to: Import Demo Content

Olga Barlow

Participant

October 28, 2020 at 13:37

Hello,
1) http://prntscr.com/v8n38u You set the container color to white and it has more priority than the Dark modehttp://prntscr.com/v8n5uh
Once you make changes in theme options clear CDN cache to apply changes.
2) Could you, please, re-add the account http://prntscr.com/v8n1j0 ?
3) Check the sliders now http://prntscr.com/v8n6zz

Regards

#256779 Copied In reply to: sad

Olga Barlow

Participant

October 28, 2020 at 13:20

Hello,

Provide us FTP access to your site to help you with this issue.

Regards

#256776 Copied In reply to: How to disable product categories widget description on hovering?

Olga Barlow

Participant

October 28, 2020 at 13:09

Hello,

Ok, sure. Take your time.

Regards

#256772 Copied In reply to: Facebook Login API issues

Olga Barlow

Participant

October 28, 2020 at 13:08

Hello,

Unfortunately, we have to remove logging with the FB on the checkout page from our theme because WooCommerce made some updates and it does not allow redirects on the checkout page.

Regards

#256771 Copied In reply to: Unable to checkout after logging in with Facebook

Olga Barlow

Participant

October 28, 2020 at 12:56

Hello,

We have updated theme on your site to the pre-released version that has some page speed improvements and got the following results https://tools.pingdom.com/#5d5bc3d43dc00000
We don’t have more options to improve the site speed. Try to contact your hosting provider, maybe their support will be able to reduce the server response time.

Regards

#256769 Copied In reply to: Optimize my website

Olga Barlow

Participant

October 28, 2020 at 11:26

Hello,

We have checked the production site https://gyazo.com/04607020bab822be2ffd7f83a75eae28 And it works.

Regards

#256757 Copied In reply to: Variation swatches not changing image on the shop page

Olga Barlow

Participant

October 28, 2020 at 11:21

Hello,

As we can see gallery image is ok. Do you need any other help from our side?

Regards

#256756 Copied In reply to: Product image gallery problem size

Olga Barlow

Participant

October 27, 2020 at 17:11

Hello,

I have checked your site and don’t see the mentioned issue http://prntscr.com/v81j18

Regards

#256706 Copied In reply to: select option split

Olga Barlow

Participant

October 27, 2020 at 16:52

Hello,

Go to Theme Options > Header builder > edit the menu element and change the font also there.

Regards

#256704 Copied In reply to: Font is different on shop page, vs home page

Olga Barlow

Participant

October 27, 2020 at 16:51

Hello,

You used incorrect link, XStore Studio is examples of the pages created using Elementor page builder. Use this link to import the Ecotransport home page https://xstore.8theme.com/demos/2/ecotransport/

Regards

#256703 Copied In reply to: Import Demo Content

Olga Barlow

Participant

October 27, 2020 at 16:49

Hello,

We are still waiting for their deep investigation http://prntscr.com/v810r2 We provided access to allow their support to check the problem in more detail and help. Once we get any clear answer I’ll inform you. Sorry for this delay.

Regards

#256701 Copied In reply to: woocommerce pdf support

Olga Barlow

Participant

October 27, 2020 at 16:47

Hello,

Provide us with temporary WP Dashboard access to your site to check the issue, because you use the Maintenance mode and we can’t check it http://prntscr.com/v80zgm

Regards

#256700 Copied In reply to: select option split

Olga Barlow

Participant

October 27, 2020 at 16:44

Hello,

Newsletter element was in the header http://prntscr.com/v80wbx I have removed it. Check now.

Regards

#256699 Copied In reply to: How to modify discount pop up and newsletter footer area?

Olga Barlow

Participant

October 27, 2020 at 16:38

Hello,

Try the code that I provided and then let me know about the results.

Regards

#256698 Copied In reply to: Showing different widgets in mobile/desktop

Olga Barlow

Participant

October 27, 2020 at 16:28

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#256697 Copied In reply to: Product image gallery problem size

Olga Barlow

Participant

October 27, 2020 at 16:25

Hello,

Go to Theme Options > Typography > Content > choose the Mulish font for the body and headings.

Regards

#256696 Copied In reply to: Font is different on shop page, vs home page

Olga Barlow

Participant

October 27, 2020 at 16:19

Hello,

Go to Elementor > Settings > enable Elementor page builder for the products and use Elementor builder to edit product description and create columns layout like on example you provided.

Regards

#256695 Copied In reply to: Issue on product builder

Olga Barlow

Participant

October 27, 2020 at 16:17

Hello,

Unfortunately, we don’t have additional options to speed up the product pages.

Regards

#256694 Copied In reply to: Images are not showing properly after litespeed cache

Olga Barlow

Participant

October 27, 2020 at 16:15

Hello,

Unfortunately, we don’t have such element in our theme to display products in this way.

Regards

#256693 Copied In reply to: list of products (add to basket)
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Viewing 13,650 results - 13,621 through 13,650 (of 30,337 total)

Viewing 30 posts - 13,621 through 13,650 (of 30,337 total)

← 1 2 3 … 454 455 456 … 1,010 1,011 1,012 →

Forum Replies Created

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