Provide us with WP Dashboard and FTP access to your site, please.
Regards
Olga Barlow
Participant
October 29, 2020 at 12:40
Hello,
Provide us with WP Dashboard and FTP access to your site to check the issue in more detail. Also, make sure that the mentioned files and folders have correct permissions.
Regards
Olga Barlow
Participant
October 29, 2020 at 12:37
Hello,
Provide us with temporary WP Dashboard access to your site to allow us to help with this.
Yes, there is such bug for those who use Elementor. We have sent the fixed file to your registration email. Upload it to solve the issue.
Regards
Olga Barlow
Participant
October 29, 2020 at 12:11
Hello,
Provide us with FTP access to your site to check the issue in more detail.
Regards
Olga Barlow
Participant
October 29, 2020 at 12:03
Hello,
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
October 29, 2020 at 11:59
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site and link to the product that has the issue with the thumbnails? We’ll check the problem in more detail.
Regards
Olga Barlow
Participant
October 29, 2020 at 11:42
Hello,
Here is it http://prntscr.com/v9at4x
If you are not satisfied using our theme and don’t want to install SEO plugin (that required not just for our theme but for the best performance of your site for the search engines) then we can offer you only refund.
It looks that wp-content/plugins/revslider/admin/includes/widget.class.php file is missing. Try to reinstall the Revolution slider plugin and check after that.
Regards
Olga Barlow
Participant
October 29, 2020 at 11:17
Hello,
1) Could you, please, explain in more detail what breadcrumbs do you want for the Shop page? Provide us with a screenshot for better understanding? Do you want to change the colors and font-size or image or layout? What exactly do you want to change?
2) Check now.
3) Edit footer static block using Elementor!
Regards
Olga Barlow
Participant
October 29, 2020 at 10:51
Hello,
Check now.
Regards
Olga Barlow
Participant
October 29, 2020 at 10:38
Hello,
Unfortunately, we don’t have such option for the frontend. Only custom styles that you can choose in the backend.
Regards
Olga Barlow
Participant
October 28, 2020 at 18:23
You are welcome!
Regards
Olga Barlow
Participant
October 28, 2020 at 16:38
Hello,
Clear the cache and check from your mobile device.
Regards
Olga Barlow
Participant
October 28, 2020 at 16:35
Hello,
You’ll be able to do this once all the issues are fixed. Are all the problems resolved?
Watch video tutorial on how to edit header https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
The main difference between your screenshots is the font-family. Go to Theme Options > Typography > Content > Choose the mulish font instead Muli. After that go to Theme Options > Header builder > edit the menu element and also choose the Mulish font.
Regards
Olga Barlow
Participant
October 28, 2020 at 16:22
Hello,
Don’t see the mentioned issue http://prntscr.com/v8r10k What page can’t you edit using WPBakery editor.
Regards
Olga Barlow
Participant
October 28, 2020 at 16:17
Hello,
1) Breadcrumbs settings for whole the site you can find in Theme Options > Breacrumbs > choose the type you like. If you want to change breadcrumbs for the shop page only go to Pages > edit the Shop page > choose the breadcrumbs type in the Page Options http://prntscr.com/v8qvnz
2) Watch the video tutorial on how to edit footer https://youtu.be/gY-x4m47Duo Depending on the page builder either use WPBakery or Elementor.
3) Go to Theme Options > WooCommerce > Product catalog > change the number of products to 3. If you still have the issue with this provide us with WP Dashboard access and link to page with products, we’ll check it for you.
I checked your site and see that WPBakery plugin is active on your site http://prntscr.com/v8q4to
Could you, please, explain in more detail what exactly is wrong?
Regards
Olga Barlow
Participant
October 28, 2020 at 15:41
Hello,
Go to Theme Options > Typography > choose the necessary font http://prntscr.com/v8q33u
If you still have a problem after that then provide us with WP Dashboard access to your site.
Regards
Olga Barlow
Participant
October 28, 2020 at 15:36
Hello,
You can either use the style attribute while adding your description, for example <p style="color: #310375;">Kookaburra International is an online beauty store. </p>
Or add the following code to Theme Options > Custom CSS to apply it for all the categories
.page-wrapper .term-description p {
color: #310375;
}
Regards
Olga Barlow
Participant
October 28, 2020 at 15:27
Hello,
I see. Nope, we don’t have such option. Look for the additional plugin to add labels for the products.
Regards
Olga Barlow
Participant
October 28, 2020 at 15:26
Hello,
I’m not sure that understand where exactly you want to use the current license. Do you want to keep it for the allflavors or pousadabambuza?
At this moment license is active for the allflavors.
