Return to previous page

Unable to checkout after logging in with Facebook

This topic has 9 replies, 4 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

Raymond Brooks

Participant

October 19, 2020 at 23:47

Hi,
i have a weird Facebook Login Woocommerce Problem. Whenever a user logs in with Facebook credentials from the checkout page, and they are redirected back to the checkout page i get the following error ?wc-ajax=update_order_review (403) which also causes the checkout area to get stuck and all you see is the spinner, you can’t select shipping or payment method.

If they login before going to the checkout it works fine, or if they login with normal credentials on the checkout page it also works fine.

Also if i go back to cart, then back to checkout it works.

Please, contact administrator
for this information.

#255751 Copied Theme version: 7 WooCommerce version: 5.51

8 Answers

Olga Barlow

Support staff

October 20, 2020 at 14:40

Hello,

Provide us with WP Dashboard and FTP access to your site to check the issue in more detail.

Regards

#255800 Copied

Raymond Brooks

Participant

October 23, 2020 at 13:38

Please see notes.

Please contact administrator
for this information.

#256254 Copied

Raymond Brooks

Participant

October 23, 2020 at 13:44

Note:

Please contact administrator
for this information.

#256255 Copied

Olga Barlow

Support staff

October 28, 2020 at 13:08

Hello,

Unfortunately, we have to remove logging with the FB on the checkout page from our theme because WooCommerce made some updates and it does not allow redirects on the checkout page.

Regards

#256771 Copied

Raymond Brooks

Participant

October 30, 2020 at 14:09

Ok great, thanks

#257072 Copied

Rose Tyler

Support staff

October 30, 2020 at 14:54

Feel free to ask if you have any other questions.

Regards

#257080 Copied

howard

Participant

February 3, 2021 at 18:03

I also have the 403 error and I found a solution in the following url :
https://wordpress.org/support/topic/wc-ajaxupdate_order_review-403-error/

When I add this code in wp-config.php , the ?wc-ajax=update_order_review (403) error is gone and the spinner disappear in the checkout page.

define( ‘ADMIN_COOKIE_PATH’, ‘/’ );
define( ‘COOKIE_DOMAIN’, ” );
define( ‘COOKIEPATH’, ” );
define( ‘SITECOOKIEPATH’, ” );

I don’t understand how it works but it solved my problem.

#272140 Copied

Rose Tyler

Support staff

February 5, 2021 at 13:17

Hello Raymond Brooks,

This topic will be closed. If you need any assistance, please open up a new one – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thanks in advance.

Regards

#272570 Copied
Viewing 9 results - 1 through 9 (of 9 total)