Star rating - by Lukas - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 12 months ago ago by Rose Tyler

  • Avatar: Lukas
    Lukas
    Participant
    October 27, 2020 at 03:13

    Hello Why one of my product have star rating another no ? Also how to set up numbers of stars ?

    Thank u Lukas

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2020 at 07:55

    Hello,

    Rating is based on reviews that can be added via single product page.

    Regards

    Avatar: Lukas
    Lukas
    Participant
    October 28, 2020 at 12:21

    hey, yes i know it please check screenshots

    https://prnt.sc/v8l6sk Here I cant add a star rating

    https://prnt.sc/v8l75f Here Can

    Only with few products, I can add a star rating

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2020 at 14:50

    Hello,

    Provide us with temporary WP Dashboard access and links to products that allow adding ratings and products that do not have this option.

    Regards

    Avatar: Lukas
    Lukas
    Participant
    November 1, 2020 at 20:11

    Hi, Ok I’ve done Wp-reset to see changes but still can’t find a solution
    Please use this link

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 2, 2020 at 16:42

    Hello,

    Our user has limited permissions http://prntscr.com/vbygi3 and we can’t check the products or WooCommerce plugin options.

    Regards

    Avatar: Lukas
    Lukas
    Participant
    November 2, 2020 at 17:26

    Hey! Sorry my bad

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2020 at 11:45

    Hello,

    If the Review option is enabled you can leave the review with the star rating http://prntscr.com/vchlwu and I don’t see problem with this. You can set the star rating from the reviews tab only and then edit it from the backend.

    Regards

    Avatar: Lukas
    Lukas
    Participant
    November 5, 2020 at 21:27

    Thank you for info now i know how to deal with it : )
    Great Support !

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2020 at 09:31

    You’re welcome!

    Regards

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