Account Page Creating Accout not Working

This topic has 2 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

  • Avatar: Phillip
    October 28, 2020 at 12:22

    Hello, i have a question, when i making a test order in woocommerce tab in Customer Tab it create the customer and in orders creating the order as well.
    I tested today the Account Page, i tried to create a new account., after i press the “Sign up” button i see the loading bar run but nothing happen, i dont get email for the account created also there is no any record in wordpress users, or in woocommerce customers. Could you please advise me how can i correct this issue?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2020 at 15:20


    We checked your site using the default Storefront WooCommerce theme and faced the same issue
    So, our theme is not the reason of the registration problem. Contact WooCommerce support to get help with this
    We are able to help only if the problem caused by our theme.


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