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Olga Barlow

Participant

November 10, 2020 at 15:19
Hello,

You can use the following code

.product-details .product-subtitle+h2 { font-size: 18px; margin-top: 5px; } .content-product .product-title a { font-size: 25px; margin-top: 5px; }

Regards
#258851 Copied In reply to: Problems with translation, not working buttons, very slow loading time,
Olga Barlow

Participant

November 10, 2020 at 15:13

Hello,

If you click cart and close it there is some delay before allow to click on the menu to avoid false clicks on the menu once you close the cart.

Regards

#258849 Copied In reply to: Problem Mobile Menu after upgrade

Olga Barlow

Participant

November 10, 2020 at 15:09

Hello,

Problem with the Ajax filtering on the shop page is related to Elementor template. If you want to use the Elementor template you need to disable Ajax filtering because our scripts do not work with the changed structure of the shop page.

Why do you use the Elementor for the shop page? Just because of this block http://prntscr.com/vgsoaf ?

Regards

#258848 Copied In reply to: Ajax Filter on Product Listing – JS Error

Olga Barlow

Participant

November 10, 2020 at 11:49

Hello,

It was some JS bug of theme. We’ll include the fix in the next theme update.

Regards

#258787 Copied In reply to: Mobile menu

Olga Barlow

Participant

November 10, 2020 at 10:50

Hello,

Sorry for the inconvenience. Try now, please.

Regards

#258778 Copied In reply to: my one project only, not active theme Purchase code

Olga Barlow

Participant

November 10, 2020 at 10:47

Hello,

1/ Contact your hosting provider to fix the redirects notice http://prntscr.com/vgmrko http://prntscr.com/vgmtos
2/, 3/ To fix the icons issue contact your hosting provider to fix the font blocking http://prntscr.com/vgmhrz It’s related to your server settings.
4/We don’t have “Google Reviews” widget in our theme.

Regards

#258777 Copied In reply to: Can someone please install 7.1 and a child theme?

Olga Barlow

Participant

November 10, 2020 at 10:16

Hello,

Provide link to the page that you try to import to check.

Regards

#258773 Copied In reply to: Product Category Not Working

Olga Barlow

Participant

November 10, 2020 at 09:44

Hello,

We’ll fix this issue in the next theme update. If you want to fix it now then https://prnt.sc/vgl317

replace wp_cache_get( $class, $custom_menu, $cache_slug );
by
wp_cache_get( $class, $cache_slug );
and
wp_cache_add( $class, $custom_menu, $output, $cache_slug );
by
wp_cache_add( $class, $output, $cache_slug );

Regards

#258770 Copied In reply to: et_get_main_menu function problem with cache expire

Olga Barlow

Participant

November 10, 2020 at 09:39

Hello,

There is error in console http://prntscr.com/vglatz and it causes the issue with the builder. Could you, please, contact your hosting provider to change
<IfModule mod_substitute.c> SubstituteMaxLineLength 20M </IfModule>
to fix the admin-ajax.php error?

Regards

#258769 Copied In reply to: Multiple template issue: Product doesn't show

Olga Barlow

Participant

November 10, 2020 at 09:18

Hello,

Fixed. Check now, please.

Regards

#258767 Copied In reply to: Header top bar not working

Olga Barlow

Participant

November 10, 2020 at 09:05

Hello,

Yes, Legenda 4.3.2 is compatible with WooCommerce 4.6.2. We plan the new update within the next 2 weeks, after the WooCommerce 4.7 update.

Regards

#258766 Copied In reply to: Woocommerce 4.6.2

Olga Barlow

Participant

November 10, 2020 at 09:03

Hello,

Are you talking about space on the desktop? Because I don’t see the issue for the mobile device https://gyazo.com/1d6825b8c96244105666063bc516b585

Regards

#258765 Copied In reply to: Spaces

Olga Barlow

Participant

November 10, 2020 at 08:59

Hello,

We can’t log in to your backend to check the options and help you https://gyazo.com/fb89594c1e2ad9fa89ac0bb95f5ea8cb
Please, provide correct access to your backend and disable blocking.

Regards

#258764 Copied In reply to: Footer´s background color disappeared after theme update

Olga Barlow

Participant

November 10, 2020 at 08:57

Hello,

Unblock our expert IP to check the issue in more detail http://prntscr.com/vgkiav
Also, provide us with FTP access to your site.

Regards

#258763 Copied In reply to: Woocommerce template files

Olga Barlow

Participant

November 10, 2020 at 08:53

Hello,

Check the Dashboard password and username. We can’t log in to your Dashboard http://prntscr.com/vgkfmu

Regards

#258762 Copied In reply to: Fonts Awesome Slow Site

Olga Barlow

Participant

November 10, 2020 at 08:49

Hello,

We’ll fix it in the next theme update. Use the backend options http://prntscr.com/vgkej6 till we release the theme update to fix the customizer styles.

Regards

#258761 Copied In reply to: error theme

Olga Barlow

Participant

November 9, 2020 at 19:22

Hello,

I have enabled the XStore theme and it also works https://gyazo.com/9ee2c2c2efb83c1334aada1b703395a7

Regards

#258727 Copied In reply to: Elementor single page builder not showing and incompatible plugin.

Olga Barlow

Participant

November 9, 2020 at 19:20

Hello,

Go to Theme Options > Blog > Blog layout > choose sidebar position Without.

Regards

#258726 Copied In reply to: Categories and search show up on every page

Olga Barlow

Participant

November 9, 2020 at 19:18

Hello, @MichaelB

Do you have the same error with the image?

Regards

#258725 Copied In reply to: Sharing URL to Facebook

Olga Barlow

Participant

November 9, 2020 at 19:15

Hello,

You are welcome.
Yes, we added some custom code to Theme Options > Custom CSS to fix the issue.

Regards

#258724 Copied In reply to: footer goes above bottum cart in product page

Olga Barlow

Participant

November 9, 2020 at 19:13

Hello

Problem is caused by the third-party plugin that you use, not by our theme. Disable third-party plugin one by one to find which one generated the notice. Contact plugin author after that.

Regards

#258723 Copied In reply to: Error

Olga Barlow

Participant

November 9, 2020 at 19:10

Hello,

The same issue, you added the code to make that icon dark to WP custom CSS. May I ask why do you add the full code of theme options there? If you want to change something you need to copy just one style for example .single-product .product_title {color: red;} not whole the styles of the header builder.

Regards

#258720 Copied In reply to: mobile problem

Olga Barlow

Participant

November 9, 2020 at 18:41

Hello,

Check now.

Regards

#258717 Copied In reply to: Up arrow/down is not displaying properly

Olga Barlow

Participant

November 9, 2020 at 18:40

Hello,

We’ll fix this error in the next theme update. Till we release the new update, please, disable the WP debug to hide notices.

Regards

#258716 Copied In reply to: Breadcrumbs Error

Olga Barlow

Participant

November 9, 2020 at 18:39

You are welcome.

Regards

#258715 Copied In reply to: Error on category section on the shop page

Olga Barlow

Participant

November 9, 2020 at 18:37

Hello,

Ok. Glad you sorted out.

Regards

#258714 Copied In reply to: You have reached activation number limit.

Olga Barlow

Participant

November 9, 2020 at 18:37

Hello,

To set the main menu go to Theme Options > Header builder > edit the menu element and choose the menu you want to show. On your screenshot you display just the title of the menu, not its position.
Watch the video tutorial on how to edit the header using the header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG

Regards

#258713 Copied In reply to: Main menu not shown
Olga Barlow

Participant

November 9, 2020 at 18:34
Hello,

Add the below custom to Theme Options > Custom CSS

.site-header.sticky .google-auto-placed { display: none; }

Check the links after that.

Regards
#258712 Copied In reply to: The ad covers half of the page – Urgent
Olga Barlow

Participant

November 9, 2020 at 18:31

Hello,

It looks that the configurator plugin adds that http://prntscr.com/vg8x48
So, contact plugin author about this.

Regards

#258709 Copied In reply to: A big white area

Olga Barlow

Participant

November 9, 2020 at 18:24

Hello,

Keep this option enabled http://prntscr.com/vg8t68
Check now, please.

Regards

#258706 Copied In reply to: Title and subtile
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Viewing 13,260 results - 13,231 through 13,260 (of 30,391 total)

Viewing 30 posts - 13,231 through 13,260 (of 30,391 total)

← 1 2 3 … 441 442 443 … 1,012 1,013 1,014 →

Forum Replies Created

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