Hello,
Check now.
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Hello,
Check now.
Regards
Hello,
That error means that wp-content/themes/xstore/framework/customizer/theme-options/breadcrumbs/breadcrumbs.php file is missing or access is not allowed to that file. When do you get the mentioned error? What actions do you do to get that?
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Hello,
Do you use WPBakery or Elementor version? What demo did you import?
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Hello,
We have sent your issue to our developers. I’ll inform you once they fix the problem.
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Hello,
I have checked your production site and don’t see the mentioned issue http://prntscr.com/vg7y0k
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Hello,
Then just remove the product description at all http://prntscr.com/vg7wgk or disable the Description tab using the WooCommerce snippet https://docs.woocommerce.com/document/editing-product-data-tabs/#section-1
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Hello,
What exactly does not work? We checked and don’t see the problems https://gyazo.com/29a1e5dcf6a7a887c0709b6306da115a
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Hello,
Those colors apply for this http://prntscr.com/vg7s9b depending on the stock amount/low stock amount (WooCommerce > Settings > Products > Inventory).
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Hello,
1) We checked your mobile menu and don’t see the issue https://gyazo.com/9be8078fc0f8842c60b91ae300ac2ead
2) Footer. Do you use the Object cache? Try to disable it in the cache plugin settings and check the footer again after that.
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Hello,
Check now, please.
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Hello,
Try to set the Swap hover effect for the shop grid (Theme Options > WooCommerce > Shop ? Shop styles > Image Hover Effect > swap) If it does not work then provide us with the WP Dashboard access to your site.
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Hello, @JacoP
Create a personal topic and provide WP Dashboard and FTP access to your site in the Private content area.
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Hello, @Maruko_Dormammu
Please, log in to your CDN account http://prntscr.com/vg5wxg to allow us to clear the CDN cache once we do changes in files.
And check the FTP access that you provided, we can’t connect to your server http://prntscr.com/vg5zx9
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Hello,
It looks that you did not install WooCommerce pages and did not set them in the WooCommerce settings. Go to WooCommerce > Settings > Advanced > set the WooCommerce pages.
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Hello,
The second price appears because you added it as the suffix http://prntscr.com/vg59f6
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Hello,
Try now.
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Hello,
We have answered that topic. Use the same action to show your ts_you_save function for the shop grid.
Besides additional customization is not included in our support https://themeforest.net/page/item_support_policy
We could help you with minor CSS customization on an exceptional basis but if you need additional PHP customization then submit requests here.
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Hello,
WP Dashboard access is incorrect http://prntscr.com/vg4xv2
Please, provide the correct one.
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Hello,
The problem with the mobile menu size was caused by your custom CSS http://prntscr.com/vg4oov We have removed that. Check now.
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Hello,
We have checked your site and don’t see the issue with the mobile menu https://gyazo.com/7704c6d0ab3e8643b305ec2b46fcec6e
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Hello,
Read the documentation https://www.8theme.com/documentation/docs/general-information/
Also, keep in mind that the version that you imported uses multiple headers for the home page and all the other pages https://youtu.be/BpeXfzNwkOc
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Hello,
FTP access is not correct, we can’t connect to your server http://prntscr.com/vg42u2
Please, check and provide the correct one to proceed.
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Hello,
1) Fixed.
2) Provide us with short video of how the filter works on this site when you enabled the default WooCommerce theme Storefront. You can use the Gyzo gif tool to make a short gif.
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Hello,
Yes, Safari browser does not support scroll-behavior: smooth; Did you read the articles I provide?
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Hello,
As I can see you disabled the sticky header and there is no problem with the adds https://gyazo.com/4ad223318c641fbb622b5b8b168f0736
Point is that ads block is added to the header and if you enable sticky header then ads block is also included to the sticky header. Display it below the header and before the breadcrumbs if you have such an option while adding the ads.
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Hello,
We have such items under the FAQ http://prntscr.com/vg3hot
Also, we have documentation about this https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
And video tutorial https://youtu.be/xMEoi3rKoHk
But for many people, it’s easier to ask than to read 🙂
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Hello,
Take our apologies but additional customization is not included in theme support https://themeforest.net/page/item_support_policy
If you need help with additional customization you can submit request to WPKraken team here.
Also, you may try third-party plugins to implement things you need, for example, check if this one suits your needs https://wordpress.org/plugins/woo-min-max-quantity-step-control-single/ , https://wordpress.org/plugins/product-quantity-for-woocommerce/
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Hello,
Check now, please.
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Hello,
Yes, we could downgrade it but we plan the new update within the next 2 days that should fix the problem. You can just disable WP debug (to hide notices) and update the theme after release.
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