Hello,
Thank you. We have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
Thank you. We have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Hello,
2) Add the following code to Theme Options > Custom CSS
.price_slider_amount {
flex-wrap: wrap;
}
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Hello,
These strings should be available for translation in the String translator. If you don’t have it there, provide us with WP Dashboard access to your site and we’ll check.
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Hello,
If you read that article you understand that
Cross-sells are products that you promote in the cart, based on the current product. They display on the cart page underneath the cart products table with a thumbnail image.
There is no option to show it on single product by default. If you want to show them also on the single product it requires additional customization. By default Single product displays the Upsells.
Related Products is a section on some templates that pulls products from your store that share the same tags or categories as the current product.
These products cannot be specified in the admin, but can be influenced by grouping similar products in the same category or by using the same tags.
Would you be so kind to read the articles we provide before submitting the new questions?
It will save your time and time of our support.
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Hello,
You are using header built with the Elementor header builder. So, contact plugin author to get such effect because it looks that it does not have it by default. Header built using the XStore header bulder includes such effect but we are not responsible for header built using Elementor builder because it’s not our theme functionality.
If you want we can help you to build the header using the XStore header builder if you provide us with WP Dashboard access.
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Hello,
1) Provide us also with FTP access to your site to help with this.
2) It’s because you use 2 elements on your page: the first one is the WooCommerce products element and the second one is WooCommerce block http://prntscr.com/vsqwcs Remove the block if you don’t want to show it there.
3) There is no need to use the sharp http://prntscr.com/vsrwef + Recent media displays media by hashtag that you published within the last 24 hours https://developers.facebook.com/docs/instagram-api/reference/hashtag/recent-media/ . So, if you published nothing then it will be empty. In this case, you can use the top media type instead of the Recent.
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Hello,
I checked your site and don’t see a difference between the logged-in version and logged-out https://gyazo.com/0d9b6b644a08c4975e57dc348c4f9cb5
Could you, please, provide us with screenshots of the problem?
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Hello,
You are welcome. You may try the Product page shortcode to display the content of the single product on the home page https://docs.woocommerce.com/document/woocommerce-shortcodes/
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Hello,
Use the following conditions to apply header for the EN version http://prntscr.com/vsrch8
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Hello,
Go to Theme Options > Custom CSS and add the below code
.filter-wrap .filter-content {
flex-wrap: wrap;
}
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Hello,
I checked your site and see the WooCommerce plugin in the plugins list and the WooCommerce menu https://gyazo.com/0ad006e2feb0f3cf6b6c4868b85e7b67
So, have you sorted out?
Regards
Hello,
Just create a header using header builder https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG before updating the theme to the new version.
Or provide us with WP Dashboard access and we’ll help you with header creation.
Regards
Regards
Hello,
Nope, did not look for such plugins and did not face it on the clients’ sites to suggest you something.
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Hello,
We tried to add our account and did not face the issue http://prntscr.com/vspkxv
So, try again and be sure that you use the Business account type.
Or try to generate token here https://www.8theme.com/new-instagram-api/ and provide it in the private content area.
Regards
Hello,
I have checked your site and don’t see the mentioned issue anymore https://gyazo.com/91eee4a015af4b07faade062ced732a7 Have you sorted out?
Regards
Hello,
I have checked your site and don’t see the mentioned issue anymore https://gyazo.com/91eee4a015af4b07faade062ced732a7 Have you sorted out?
Regards
Hello,
Provide us with WP Dashboard and FTP access to your site. We’ll check your problem on an exceptional basis but if you need any other additional customization contact the customization team.
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Hello,
We are glad to hear that you sorted out.
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Hello,
Take our apologies if you faced any inconvenience installing our theme. Could you, please, provide us with WP Dashboard access to your site? We’ll check and help you.
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Hello,
Try now, please.
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Hello,
Problem could be related to cache plugin or to your migration. Provide us with temporary WP Dashboard access to your site. We’ll check how it works with the default WooCommerce theme Storefront. If you have the same issue with the Storefront we can do nothing in this case.
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Hello,
We don’t have option to show the additional image of the variation below the variations list http://prntscr.com/vrf3l3
BUt using the variation gallery feature you can upload the gallery images for your variation and show it herehttp://prntscr.com/vrf481
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Hello,
Yes, it’s safe to update theme.
We used the Multiple headers option and created an additional header for the additional languages, chose conditions to show it, and chose the necessary menu for that header in the menu settings.
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Hello,
Don’t see that our support staff recommend you exactly that code. Anyway, I removed that and hide the price using custom CSS. Check now, please.
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Hello,
Add account http://prntscr.com/vreuq2 using Business type. Don’t remove the token. After that reply back and provide us with FTP access to your site.
Regards
Hello,
It looks like some kind of cache. Do you use the cache plugin?
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Hello,
We can’t log in to your Dashboard using credentials that you provided http://prntscr.com/vres21
You may connect to your server using FTP and check the wp-content/plugins/ folder, remove woocommerce folder there and then install the plugin from Dashboard (Plugins > Add new).
Regards
Hello,
We need link to your site and temporary WP Dashboard access to check the mentioned issues and help you. We can’t tell you what caused these issues without inspecting the site and settings.
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Hello,
Connect to your server and remove /wp-content/fonts/open-sans folder. After that go to Theme Options > Typography > re-choose your font and save settings. Check the font after that.
Regards