It looks like some kind of cache. Do you use the cache plugin?
Regards
Olga Barlow
Participant
November 27, 2020 at 19:16
Hello,
We can’t log in to your Dashboard using credentials that you provided http://prntscr.com/vres21
You may connect to your server using FTP and check the wp-content/plugins/ folder, remove woocommerce folder there and then install the plugin from Dashboard (Plugins > Add new).
Regards
Olga Barlow
Participant
November 27, 2020 at 19:13
Hello,
We need link to your site and temporary WP Dashboard access to check the mentioned issues and help you. We can’t tell you what caused these issues without inspecting the site and settings.
Regards
Olga Barlow
Participant
November 27, 2020 at 19:12
Hello,
Connect to your server and remove /wp-content/fonts/open-sans folder. After that go to Theme Options > Typography > re-choose your font and save settings. Check the font after that.
Regards
Olga Barlow
Participant
November 27, 2020 at 18:28
Hello,
404 error appears for that url because of the WPS Hide Login plugin, it’s not related to our theme.
A) Fixed.
B) Plugin does not display that form on grid even with the default theme http://prntscr.com/vrdqrf
C) But now button available only for the single product page, we don’t have it on grid. Add to cart button is next to the q-ty.
Keep this option disabled if you don’t want to show add to wishlist button below the product image http://prntscr.com/vrdtvd
Add the below code to custom CSS if you want to hide wishlist and compare buttons below the product image
D) color of which button do you want to change: add to cart below the product image or icons block on hover?
Regards
Olga Barlow
Participant
November 27, 2020 at 18:08
Hello,
Do you have the mentioned issue with our theme only? Go to Appearance > Themes > install and activate the Storefront theme (default WooCommerce theme) and check the minicart.
Our theme should not affect the default functionality. If you have the same issue even with the default theme you need to contact WooCommerce plugin support https://wordpress.org/support/plugin/woocommerce/
Regards
Olga Barlow
Participant
November 27, 2020 at 18:06
Hello,
Check now, please.
Regards
Olga Barlow
Participant
November 27, 2020 at 16:36
Hello,
I have disabled and then re-enabled the All In One WP Security plugin and everything works. Try now.
Regards
Olga Barlow
Participant
November 27, 2020 at 15:27
Hello,
Check now, please.
Regards
Olga Barlow
Participant
November 27, 2020 at 15:26
Hello,
Check now, please.
Regards
Olga Barlow
Participant
November 27, 2020 at 15:23
Hello,
1) Unfortunately you can’t mix the Elementor header builder elements and built-in header elements. You can use either Elementor header builder or built-in header builder.
2) Try to remove the elements, save settings and then add them again with the URL you need.
Check if it works after that.
Regards
Olga Barlow
Participant
November 27, 2020 at 15:03
Hello,
Who’s added the custom code in the child theme functions.php http://prntscr.com/vr9nbn ?
It hides the price.
2) Create token using Business type http://prntscr.com/vr9fhd because your account is not personal, it’s business.
Regards
Olga Barlow
Participant
November 27, 2020 at 14:22
Hello,
Point is that this issue was local on your site only.
Regards
Olga Barlow
Participant
November 27, 2020 at 13:49
Hello,
Maybe some additional CSS customization will be required to make swatches appear like on the provided example. If you provide us with temporary WP Dashboard access we’ll try to help you.
Regards
Olga Barlow
Participant
November 27, 2020 at 13:43
Hello,
Connect to your server via FTP and remove wp-content/fonts/montserrat/ folder. After that go to Theme Options > Typography > re-choose font and save settings.
Regards
Olga Barlow
Participant
November 27, 2020 at 13:28
Hello,
We checked and found that the plugin script does not hide the date form http://prntscr.com/vr7cuk
We can’t change this. Contact plugin author if they could add the compatibility with our theme.
Regards
Olga Barlow
Participant
November 27, 2020 at 12:53
Hello,
Do you want to implement the following layout http://prntscr.com/vr6kva ? When the image will be just under the header?
Then add the below code to Theme Options > Custom CSS
Do you mean that you want to change the text or that price is not correct there?
If you want to change text then use theme translation files (Loco Translate > Themes > WooPress) find the Subtotal text and change it to what you need.
What is the WP Dashboard and username? You missed that.
Regards
Olga Barlow
Participant
November 26, 2020 at 18:50
Hello,
Provide us with FTP access, please, to check the issue in more detail.
Regards
Olga Barlow
Participant
November 26, 2020 at 18:44
Hello,
Do you use Elementor or WPBakery version?
Regards
Olga Barlow
Participant
November 26, 2020 at 18:42
Hello,
As I can see you found the way to disable the product description tab http://prntscr.com/vqpjou
So, do you need any help from our side?
Regards
Olga Barlow
Participant
November 26, 2020 at 18:40
Hello,
We would recommend you install the Yoast SEO plugin and add the meta description for your pages, products.
Regards
Olga Barlow
Participant
November 26, 2020 at 18:38
Hello,
1) I don’t see the mentioned issue http://prntscr.com/vqpg1e
2) There is no place to show that text in a good way. So, we hide that text and show the icon only.
Regards
Olga Barlow
Participant
November 26, 2020 at 18:34
Hello,
No. Provide us with WP Dashboard access to your site to check and help you.
