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Help with resource load from incorrect url

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Bas Kling

  • Avatar: Bas_Kling
    Bas Kling
    Participant
    November 27, 2020 at 15:39

    Hi,

    after transferring my domain to another hoster pointing to my xstore website, it seems that it generated an error. Some resources are being requested from an incorrect URL.

    https://www.mydomain.nl/wp-content/uploads/xstore//home/customer/www/my-old-domain.com/public_html/wp-content/fonts/open-sans/mem8YaGs126MiZpBA-UFVZ0df8pkAg.woff

    Can you please assist in finding where to change? site details in private

    Please, contact administrator
    for this information.
    #261592 Copied Theme version: 7.1.2
    3 Answers
    Avatar: Bas_Kling
    Bas Kling
    Participant
    November 27, 2020 at 15:42

    I also have other resources with a ridiculously long url containing /wp-content/uploads/xstore//home/customer/www/my-old-domain.com/public_html/wp-content/

    Do you have an info/instruction page available to help remedy?

    #261593 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 27, 2020 at 19:12

    Hello,

    Connect to your server and remove /wp-content/fonts/open-sans folder. After that go to Theme Options > Typography > re-choose your font and save settings. Check the font after that.

    Regards

    #261620 Copied
    Avatar: Bas_Kling
    Bas Kling
    Participant
    November 29, 2020 at 12:30

    That worked perfectly.
    Thanks!

    #261780 Copied
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