Our Instagram account should appear on all product detail pages. It looked normally.
Problem right now: http://prntscr.com/vr5fef
This is happening now and then. Why is that?Site URL: hidden Theme version: 7.0.2
1) Update the theme and XStore Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update Then go to Theme Options > click on Publish. Clear all cache, and check how it works then.
2) Try to disable all the third-party plugins, that do not come bundled with the theme https://xstore.helpscoutdocs.com/article/36-included-plugins , and check how it works then.
I tried this but it didn’t work. I connect with Facebook, choose the account, get the successful message and when I come back to the site everything is the same; Nothing changed.
I tried to add them manually, generated tokens, when I entered the relevant field, it gave the following error: Instagram did not return a 200.
Add account http://prntscr.com/vreuq2 using Business type. Don’t remove the token. After that reply back and provide us with FTP access to your site.
I do what you say. After I say add account, I go to Facebook and select the page and everything is confirmed. Facebook displays this message: “You have now connected the XStore Graph API (y) to Facebook”. I press OK, the redirect is done and this is what I see again: https://prnt.sc/vreuq2
The page is not being added.
Click on Add account > select “Business” > continue, you will be prompted by Instagram to sign in your Instagram account and then you will be asked to authorize 8themeapp to access your Instagram photos.
Let us know the result.
Our developers team will be able to take a closer look after the weekend if it is needed, so do not change wp-admin and FTP access.
Hello. I did as you said, but the result did not change. the account is not added. It doesn’t give any errors either.
Yes, I added it somehow. However, the posts still do not appear. There is such an error on the page: http://prntscr.com/vt6ygu
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