There is no option for the static section. Use Builder element and then edit the column width where the breadcrumbs element used.
Regards
Olga Barlow
Participant
January 13, 2021 at 13:26
Hello,
Oh, found it. Ok, we’ll check the problem.
Regards
Olga Barlow
Participant
January 13, 2021 at 13:25
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they find the reason of the issues.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:47
Hello,
Connect to your server using FTP and remove /wp-content/fonts/lato folder. After that go to Theme Options > Typography > rechoose the Lato font and save settings. Check the font after that.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:42
Hello,
Problem caused by the yellowpencil generator code https://prnt.sc/wmj5qt . Give our user admin permission https://prnt.sc/wmj5yd to allow access to yellowpencil code and fix it.
Check the Add to cart for the variable products now.
Contact plugin author why it gives the error or disable Buy now button.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:11
Hello,
Could you decide and tell us if you want to add or remove the text? Then we’ll be able to give you correct code.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:10
Hello,
You are welcome.
We have changed the slider type from full width to default one because it was not real full browser width, so there is no need to use such type. Also, I added right/left margins for the bottom header area.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:07
Hello,
Clear plugin cache and CDN cache and check the variable product again.
But I would suggest you to use the insert-headers-and-footers plugin to add the custom scripts to header or footer.
Regards
Olga Barlow
Participant
January 13, 2021 at 12:01
Hello,
2) We found that error disappears if WP-Optimize – Clean, Compress, Cache plugin is disabled. Try to off every option that you have enabled in the plugin settings to find out which one causes the issue. Or disable cache for the admin user.
Regards
Olga Barlow
Participant
January 13, 2021 at 11:52
Hello,
Oh, you get the error from the second time. Got it. I passed your issue to our developers. I’ll inform you once they find the reason of the issue.
Regards
Olga Barlow
Participant
January 13, 2021 at 11:51
Hello,
Thank you. This time it works. I have passed the issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
January 13, 2021 at 11:43
Hello,
1) But as I can see XStore is an active theme for that project https://prnt.sc/wmhrhd
We’ll be able to reset the activation limit only if you don’t use theme on that site.
Regards
Olga Barlow
Participant
January 13, 2021 at 11:30
Hello,
1) Oh, I’m afraid that we don’t have such option. Only to choose what header to choose for what language.
2) Update theme and XStore core plugin to the latest version. After that try to edit any header and just re-save options. It would show the correct count after that. Reply back if it does not help.
Out of stock displays the wrong number, you are right. I have passed this issue to our develoeprs.
Regards
Olga Barlow
Participant
January 13, 2021 at 10:23
Hello,
We don’t have another email for these purposes. Why can’t you go to USers > edit our user and just generate the new password?
We can’t log in to the account using the credentials that you provided to check theme optimization settings. So, please, provide the correct username and password.
Regards
Olga Barlow
Participant
January 13, 2021 at 10:19
Hello,
We have sent the Niche Market 1 PSD and Niche Market 2 Figma file to your registration email.
Regards
Olga Barlow
Participant
January 13, 2021 at 10:15
Hello,
1) If you want to hide price on that page add the below code to page custom CSS https://prnt.sc/wmfno4
Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check and help you.
Regards
Olga Barlow
Participant
January 13, 2021 at 09:38
Hello,
Take my apologies if you faced any other issue. Could you, please, describe in more detail what exactly is wrong with theme? We’ll do our best to help you!
Regards
Olga Barlow
Participant
January 12, 2021 at 19:18
Hello,
Could you, please, provide us with temporary WP Dashboard access to check your header settings?
Regards
Olga Barlow
Participant
January 12, 2021 at 19:15
Hello,
Do you use the WooCommerce Mailchimp plugin? This string should be in the plugin settings. Check this and change there. It’s not our theme string.
Regards
Olga Barlow
Participant
January 12, 2021 at 19:12
Hello,
Take our apologies for the delay in answering.
I have passed your issue to our developers. We need some time to find the reason of the issue. I’ll inform you. Thank you for your understanding.
Regards
Olga Barlow
Participant
January 12, 2021 at 19:11
Hello,
That button is just for our demo site only to inform users about price of our theme and redirect them to ThemeForest. This is no built-in functionality of the theme.
Regards
Olga Barlow
Participant
January 12, 2021 at 19:07
Hello,
1) Does issue appear when you try to save Theme Options? Or what options do you try to save?
2) Could you, please, provide us with server error logs?
