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Viewing 30 posts - 11,491 through 11,520 (of 30,391 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 17:03

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:58

    Hello,

    You are welcome. There is no space to show all the information in that block in one line https://prnt.sc/wmph9l
    I can just move the price with vat to the next line. Is it ok for you?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:52

    Hello,

    I see that you already added custom code to change the font-size and color https://prnt.sc/wmpbbc
    Replace custom by the code below to overwrite the default color styles

    .top-bar a, .header-type-7 .top-bar a {
        color: #333;
        font-size: 25px;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:46

    Hello,

    Make the changes you need in wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts/search.php
    After that provide us with FTP access to your site to allow our developers to check your changes and include them in the next plugin update to add compatibility.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:31

    Hello,

    1) Create footer using Static Blocks if you want to have the columns layout https://youtu.be/KWAQRXZXsaw
    https://8theme.com/demo/docs/royal/Plugins/WPBakery_Page_Builder_Settings

    2) Disable the Nasa Core plugin. Provide us with temporary WP Dashboard and FTP access to your site to check the issue if it does not help.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:27

    Hello,

    I check your site and don’t see issue https://gyazo.com/3b35fa26b2427c017668c997898efe22
    Try to clear the browser cache.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:23

    Hello,

    Did you download the theme from ThemeForest https://www.8theme.com/documentation/xstore/theme-installation/theme-package/ ? File that you try to extract is not a fully downloaded archive, that’s why you can’t open it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:20

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:20

    Hello,

    Could you, please, provide us with WP Dashboard access to your site to check the page settings and help you with the slider?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:17

    Hello,

    We have options to customize types of buttons (Dark, light, active) in Theme Options > Styling but did not create option specially for the add to cart because we have different design for this button on the shop page and on the single product page, button shortcode. But we can’t create the option for each of these buttons because every additional option takes site/server resources.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:13

    Hello,

    Those drop-downs are for the demo purposes only https://prnt.sc/wmodtc
    If you want to create a multilanguage site you need to use special plugin https://colorlib.com/wp/wordpress-multilingual-plugins/
    Choose the one that suits your need most of all and use it.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:11

    Hello,

    Point is that this option had improvements in one of the latest versions (7.x), so we need to know if the issue is still there after the update. If you don’t want to risk you can create a staging site (full copy of the production one) and update the theme and core plugin there. Check if you have the same problem after that and reply back.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 16:09

    Hello,

    Thank you.
    Could you, please, provide us with:
    1) WP Dashboard access
    2) FTP access
    3) Contact your hosting provider and ask for server error logs and provide them too.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:57

    Hello,

    I don’t see the mentioned issue anymore after our fix https://gyazo.com/1f5b1fdef11d17fc3002aff083b33909
    Did you check if after our fix? Try to clear the browser cache and check.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:55

    Hello,

    I disabled all the third-party plugins, enabled them again and the problem disappeared for me. I’m able to edit the Socials element and the text block.
    Sometimes text element glitch and you just need to close it and open again and then HTML tab works ok https://prnt.sc/wmnx6e It’s WPBakery plugin issue, it’s not related to our theme.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:35

    Hello,

    Provide screenshot of the Permalinks settings, please.
    Rose meant that you use the Elementor (default version) not the WPBakery plugin that is premium plugin.
    But Elementor is handier as for me, so good choice.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:33

    Hello,

    Seems it was Jetpack par WordPress.com plugin cache. Once I disabled plugin the header styles are ok.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:23

    Hello,

    That text was not translated in the XStore core plugin translation files
    https://prnt.sc/wmn3w9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:17

    Hello,

    Oh, sorry, missed that you asked also about text. Then replace code with the following

    .et-google-login-button {
        font-size: 2rem;
    }
    .et-facebook-login-button {
        font-size: 2rem;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:14

    Hello,

    If you used Static Blocks then you can export them from Tools > Export > Static blocks. And import them via Tools > Import > WordPress > import .xml file.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:13

    Hello,

    We don’t have special option to customize the styles of the button that you get using that shortcode. But we can give you custom CSS ty change styles, provide us with the link to page where you use that shortcode and temporary WP Dashboard access. Tell us what styles you want to get and we’ll help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:07

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 15:00

    Hello,

    Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 14:54

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 14:52

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 14:44

    Hello,

    No, there is no option. I have added the custom code to child theme style.css. Check now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 14:12

    Hello,

    Go to Theme Options > WooCommerce > Single product builder > either disable Single product builder https://prnt.sc/wmlc6i and use one of pre-created layout or create product layout you need using builder elements https://prnt.sc/wmlby9

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 13:53

    Hello,

    Thank you for using our theme.
    Try to activate theme now.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 13:51

    Hello,

    Use the code bellow to change the font-size for these icons (Theme OPtions > Custom CSS)

    .et-google-login-button svg {
        font-size: 2rem;
    }
    .et-facebook-login-button i {
        font-size: 2rem;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    January 13, 2021 at 13:45

    Hello,

    Yes, you can create dev site and import demos there to take layouts for the productions. Also, you can use XStore Studio to import sections from other demos https://prnt.sc/wmkn0z

    Regards

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    Viewing 11,520 results - 11,491 through 11,520 (of 30,391 total)
Viewing 30 posts - 11,491 through 11,520 (of 30,391 total)
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