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Very slow add to bag - by amahol - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

amahol

Participant

January 10, 2021 at 23:12

Hello,

Adding to cart sometimes gets stuck and won’t work. How can I improve this? It will take like a full minute to add to cart sometimes, other times it won’t add at all.

Please, contact administrator
for this information.

#267722 Copied Theme version: 1

9 Answers

Rose Tyler

Support staff

January 11, 2021 at 08:38

Hello,

I do not see the problem – https://gyazo.com/4416215fbed62ba2c2e4044dd1bbbf26
Try to clear cache. Do you face the problem with a particular product only?

Regards

#267742 Copied

amahol

Participant

January 11, 2021 at 23:34

I have cleared the cache but the problem persists, it seems to happen after a 2nd or 3rd item is added or with Variable products.

#267912 Copied

amahol

Participant

January 12, 2021 at 23:41

Correction: variable items won’t add at all

#268070 Copied

Olga Barlow

Support staff

January 13, 2021 at 12:07

Hello,

Clear plugin cache and CDN cache and check the variable product again.

Regards

#268138 Copied

amahol

Participant

January 13, 2021 at 21:44

Hello,

It still doesn’t work. I checked out the product that you tested and it does work. However, none of the ones I posted recently work. Please see the link.

I thought it could be related to the swatches but I changed them back to “select” and it still doesn’t work.

Please contact administrator
for this information.

#268278 Copied

amahol

Participant

January 14, 2021 at 00:34

UPDATE: I backed up everything and switched to storefront, everything works fine, so it is definitely theme related. I restored the backup, and somehow now it works…. I don’t understand.

#268288 Copied

Olga Barlow

Support staff

January 14, 2021 at 10:39

Hello,

I checked your product and Add to cart works https://gyazo.com/6941b56650812eb89bf029bd41200f10

Regards

#268341 Copied

amahol

Participant

January 14, 2021 at 22:07

Yes, its working now, but I don’t understand why

#268479 Copied

Rose Tyler

Support staff

January 15, 2021 at 09:17

Let us know if you need any other assistance.

Regards

#268502 Copied
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