No, you don’t need to buy it to edit product description. Just enabled WPBakery page builder for the product in the plugin settings https://prnt.sc/yzyguk
Regards
Olga Barlow
Participant
February 10, 2021 at 19:28
Hello,
That option can’t affect the menu styles. Provide us with WP Dashboard access.
And make screenshot of the issue using the Lightshot screenshot tool and highlight the styles that are missings. Because screenshots on google drive do not explain the issue in detail.
Regards
Olga Barlow
Participant
February 10, 2021 at 19:23
Hello,
Check the parameters using phpinfo https://www.hostinger.com/tutorials/how-to-create-phpinfo-file
Maybe master value is ok but the local value is limited. Because if WooCommerce plugin also detects the low limit then something is with the server settings.
Regards
Regards
Olga Barlow
Participant
February 10, 2021 at 19:20
Hello,
Could you, please, provide us with temporary WP Dashboard access? We’ll check if issue is related to theme or to WooCommerce plugin.
Regards
Olga Barlow
Participant
February 10, 2021 at 17:41
Hello,
Could you, please, provide us with screenshot of the crashed column after the scroll for better understanding?
Regards
Olga Barlow
Participant
February 10, 2021 at 17:38
Hello,
1), 2) You use out of date version of WPBakery page builder 4.12 https://prnt.sc/yzlfqa
The current version is 6.5. I have updated plugin and don’t see the problem with templates. Check now.
We recommend using images with min-width 550-600px. You can adjust size of image on the shop grid from Theme Options > WooCommerce > Product images > Product thumbnails width and also enable/disable product image cropping.
We are able to help you with theme options only. The questions you asked are related to the multivendor plugin.
Regards
Olga Barlow
Participant
February 10, 2021 at 16:43
Hello,
To make that select work disable popup/off-canvas for the My account element in header https://prnt.sc/yzg9vl
If you use popup for the My account then that select displays in 2 places: popup/off-canvas and checkout page and the plugin script fails because of this.
We’ll report this to the plugin author, maybe they will be able to improve it.
Regards
Olga Barlow
Participant
February 10, 2021 at 16:23
Hello,
I can’t check your site because of the coming soon page https://prnt.sc/yze52t
Did you use WPBakery or Elementor to create descriptions for your products?
Could you, please, provide us with temporary WP Dashboard access to your site to check the product you have?
Regards
Olga Barlow
Participant
February 10, 2021 at 16:18
Hello,
You are welcome.
Regards
Olga Barlow
Participant
February 10, 2021 at 16:18
Hello,
1) Shop page. If you go to WooCommerce options of our theme we don’t redirect you from page where you are located to any other page like WooCommerce options do (Images and product catalog), so if you want to edit the shop page settings of our theme and see them then go to Theme Options > WooCommerce > click Images settings to be redirected to shop archive page and then go back to other settings like Shop or Shop elements.
Or open the shop page in an additional tab and reload it after changes you do to check them.
2) Single product page. We have 2 variants: a) using built-in layouts b) using single product builder. To get built-in layouts then turn off the builder https://prnt.sc/yzd867 and save settings. Check the single product after that.
If you want to use single product builder you need to add sections https://prnt.sc/yzdb6j and then drag and drop product elements from the bottom panel to these sections in the order you need. You can manage sections width etc https://prnt.sc/yzdseh Once you create layout it won’t be empty. It’s empty at this moment because your template is clean.
Regards
Olga Barlow
Participant
February 10, 2021 at 15:58
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you?
Regards
Olga Barlow
Participant
February 10, 2021 at 13:37
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
February 10, 2021 at 12:50
Hello,
1) Price filter generated automatically depending on price of products that you have.
2) This is Newsletter promo popup (Theme Options > Header builder > Newsletter > popup content). This popup is created using Static Block, so you can edit Static Block content from Static Blocks > edit newsletter block. Don’t forget to enable page builder for the Static blocks https://www.8theme.com/documentation/xstore/support/static-blocks/
WooCommerce coupons you can create from WooCommerce > Coupons
3) What description do you want to add? Provide an example for better understanding.
Regards
Olga Barlow
Participant
February 10, 2021 at 12:33
Hello,
I see just 500 error while following your link https://prnt.sc/yyn101
Could you, please, fix this and reply back? We’ll check the issue after that and try to help you.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:46
Hello,
Try now, please.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:44
Hello,
Try to activate theme now.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:42
Hello,
Keep this option of the Elementor plugin disabled to fix this problem https://prnt.sc/yygwr6 We use lightbox and this option causes duplication.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:39
Hello,
1) Fixed. Check now. Do you need any help with the theme installation?
2) Try to deactivate and activate theme using your purchase code and then IMPORTANT: go to Dashboard > Updates > click CHeck again link https://prnt.sc/yygl09
You may try to update theme after that and you should not face any issue.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:36
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem. We have a large number of requests these days, so take my apologies for some delay in resolving of the problem.
Regards
Olga Barlow
Participant
February 10, 2021 at 11:28
Hello,
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
Regards
Olga Barlow
Participant
February 10, 2021 at 10:28
Hello,
You are welcome!
Regards
Olga Barlow
Participant
February 10, 2021 at 10:28
Hello,
Add the below code to Theme Options > Custom CSS
.shop_table tr li {
display: flex;
text-align: left;
}
.shop_table tr li input[type=radio] {
margin-right: 10px;
}
Regards
Olga Barlow
Participant
February 9, 2021 at 23:15
Hello,
I think this is some misunderstanding in things you want to edit and things you try to edit. If you want to edit shop archive page using Elementor to add some additional elements, change styles of the products, number of products per page – you can’t do this and this option was never available, it’s not related to theme but to Elementor plugin and WordPress itself.
Our theme allows editing of the shop page layout from Theme Options > WooCommerce > Shop and Shop elements.
If you want to edit single product layout you can do this from Theme Options > WooCommerce > Single product.
Maybe you edited not the shop archive page but a simple page that had the Product element in the page content, did not you? Like we display product on the home page, for example.
Anyway, tell me what exactly do you want to change on the shop page? Maybe theme options will be enough.
Regards
Olga Barlow
Participant
February 9, 2021 at 23:07
Hello,
Provide us with temporary WP Dashboard access and tell me what font size, font weight etc do you want to have for the sidebar widget titles? Do you want to apply styles for the categories widget only or for all the widgets there?
Regards
Olga Barlow
Participant
February 9, 2021 at 23:02
Hello,
Provide us with WP Dashboard and FTP access to your site, please.
