This topic has 6 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow
I installed the theme and Medical demo on wordpress website after i click on customized the page shows didnt send data . and when i try to edit with wpbakery page builder the visual composer error appears.
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you?
Regards
Shared details in private area
shared ftp details also in private area
Hi awaiting update?
Hello,
1) Try to edit page now. I have increased SubstituteMaxLineLength limit in your .htaccess file and it fixed the issue with the page editing and Customizer.
2) Probably you activated theme on another domain or moved from localhost. Check this topic and follow solution described there https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
Regards
You must be logged in to reply to this topic.Log in/Sign up