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Theme shows error of didnt send any data

This topic has 6 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Huzefa
    Huzefa
    Participant
    February 10, 2021 at 09:19

    I installed the theme and Medical demo on wordpress website after i click on customized the page shows didnt send data . and when i try to edit with wpbakery page builder the visual composer error appears.

    #273381 Copied Theme version: 7.2.4
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 10, 2021 at 15:58

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you?

    Regards

    #273458 Copied
    Avatar: Huzefa
    Huzefa
    Participant
    February 11, 2021 at 04:03

    Shared details in private area

    Please contact administrator
    for this information.
    #273570 Copied
    Avatar: Huzefa
    Huzefa
    Participant
    February 11, 2021 at 08:39

    shared ftp details also in private area

    Please contact administrator
    for this information.
    #273589 Copied
    Avatar: Huzefa
    Huzefa
    Participant
    February 11, 2021 at 14:39

    Hi awaiting update?

    #273667 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 11, 2021 at 16:10

    Hello,

    1) Try to edit page now. I have increased SubstituteMaxLineLength limit in your .htaccess file and it fixed the issue with the page editing and Customizer.

    2) Probably you activated theme on another domain or moved from localhost. Check this topic and follow solution described there https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/

    Regards

    #273679 Copied
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