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Viewing 30 posts - 10,651 through 10,680 (of 30,337 total)
  • Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:54

    Hello,

    Go to Theme Options > WooCommerce > Shop > Shop page layout > make sure that Show Products Toolbar On The Shop Page option is enabled.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:52

    Hello,

    Do you want to show the images in the mobile menu instead of the links https://prnt.sc/z8y92a or what?

    3) I have already placed the banners to columns instead of the slider. If you want to show few columns per row on mobile instead of the 1 column per row use WPBakery Responsive options https://kb.wpbakery.com/docs/learning-more/responsive-settings/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:48

    Hello,

    Do you have any redirects in your .htaccess or maybe any special plugin for this? Provide us with WP Dashboard access to check the settings in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:46

    Hello,

    Edit the width attribute of the bar according to your needs. I provided you just an example. Set it to 7px for example.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:43

    Hello,

    Problem caused by WooLentor – WooCommerce Elementor Addons + Builder plugin. I suppose it does not work with the XStore custom gallery, so if you want to use this plugin you need to use the default WooCommerce gallery. Follow the steps described here https://www.8theme.com/documentation/docs/support-of-the-woocommerce-additional-variation-images-plugin/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:39

    Hello,

    I meant open that home page using editor and make sure that it includes content.
    Also, when I check your site sometimes I see http://abstore.in/ with empty content and sometimes I redirected to http://abstore.in/en/home-marseille02/ https://prnt.sc/z8ww6i
    So, did you set any redirects?

    Provide me with correct access to your WP Dashbaord.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:34

    Hello,

    The external file means that all the styles that you change while editing page are saved to the CSS file. Internal embedding means inline styles. Cache plugins, browser and CDN caches CSS files. That’s why if you have a problem with caching then using Internal Embedding is the solution for you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:25

    Hello,

    Problem with images is related to your .htaccess file and rule there https://prnt.sc/z8vbu2
    Check the description of a similar issue https://stackoverflow.com/a/23416301
    So, fix it from your side, this is not theme issue.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 19:02

    Hello,

    Just remove the newly created single builder template https://prnt.sc/z8sy9r

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:52

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:52

    Hello,

    Not at all. Feel free to ask if you have any other questions.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:50

    Hello,

    What page are you trying to edit https://prnt.sc/z8rlbz What changes did you do? Could you explain in more detail, provide link and screenshot of your changes? You can use the Lightshot screenshot tool to make the screenshot.
    Also, tell me if you use backend or frontend editor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:46

    Hello,

    Do you edit the footer using page builder as it’s shown in the video tutorial https://youtu.be/gY-x4m47Duo ? Did you enable WPBakery page builder for the Static Blocks? https://www.8theme.com/documentation/xstore/support/static-blocks/

    Because I see part of the code https://prnt.sc/z8r7yh and suppose that you edited it manually instead of using WPBakery editor.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:43

    Hello,

    I see. Could you provide us with the correct FTP access to fix this?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:25

    Hello,

    No, follow the instructions mentioned here https://www.hostinger.com/tutorials/how-to-create-phpinfo-file and provide us with screenshot of the phpifo. Or provide us with WP Dashboard and FTP access to your site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:24

    Hello,

    Could you, please, provide us with WP Dashboard and FTP access to your site? We’ll check the issue in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:23

    Hello,

    What about usename and pass for this https://prnt.sc/z8otk4 ?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:21

    Hello,

    Could you, please, provide us with WP Dashboard access? We’ll check and help you.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:19

    Hello,

    Provide us with WP Dashboard access to your site. We’ll check it in more detail.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:18

    Hello,

    Parent theme does not inherit the child theme settings, so you need to import them.
    Switch to child theme and go to Theme Options > Import/Export > download the export file. After that enable parent theme and go to Theme Options > Import/Export > import the file. Reload page without saving changes and save options only after that.
    Check the site.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:16

    Hello,

    We improved speed a little bit using Theme Options > Speed Optimization settings and W3 total cache plugin:
    Before – https://gtmetrix.com/reports/petshopmontenegro.com/oUaweMHE/
    After – https://gtmetrix.com/reports/petshopmontenegro.com/9dr6IqNT/

    We don’t have more options in our theme to speed up the site. So, if you need any advanced help with personal site optimization you may contact WPKraken team.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 18:12

    Hello,

    Check now, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 17:44

    Hello,

    You are welcome.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 17:43

    Hello,

    We don’t have such option by default. But you can submit a feature request here https://www.8theme.com/taskboard/

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 17:39

    Hello,

    I think you need to contact the translation plugin author about this. Because I see the shortcodes even with the default Storefront theme in the mini cart https://prnt.sc/z8k5kn
    If it does not work even with the default theme we can do nothing.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 17:34

    Hello,

    2) Where are the subitems https://prnt.sc/z8hrs9 ? I don’t see that you added any subitem to your menu. If I add the subitems they appear https://gyazo.com/ef9901114512cb32c9245ab16cfac07f
    Or I don’t understand what you want to implement.
    5) you are welcome.
    6) Don’t have information. I think you need to ask gift-card plugin author if they have any settings to modify their product. We don’t have any special settings for this, only product settings that you can find in Theme Options > WooCommerce > Single product.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 17:07

    Hello,

    I see that many strings still require translation, for example, Billing address https://prnt.sc/z8h03z on the checkout page etc. So, translate them, please.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 14:24

    Hello,

    Go to WooCommerce > Settings > Account > make sure that you enabled registration on the My account page.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 14:22

    Hello,

    I have created Custom Layout example https://prnt.sc/z7ykra
    To get YOU MAY ALSO LIKE and YOU MAY BE INTERESTED IN sections add the Linked products for your product https://prnt.sc/z7ysnx
    To get brands section add brand for your product https://prnt.sc/z7yric

    Let me know if you need anything else.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 12, 2021 at 13:31

    Hello,

    1) Make sure that page that you set as the front page in Settings > Reading is not empty.

    2) Because additional information of your products has different height and if you want to align the add to cart button then images are not aligned https://prnt.sc/z7stsr

    Regards

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Viewing 30 posts - 10,651 through 10,680 (of 30,337 total)
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